Anna Furniture  Avis 

380
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Zamowilem kanape z funkcja spania Davy, polecam jest bardzo wygodna, posiada duzy pojemnik, latwo rozklada sie do pozycji spania. Szybka dostawa, super komunikacja, otrzymalem odpowiedzi na wszysykie... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic Corner Sofabed – Great Value and Stylish Design! I’m absolutely delighted with this corner sofabed! It looks very stylish and fits perfectly into my living room. The quality is excellent... Voir plus

Noté 5 sur 5 étoiles

Kontakt miałam bardzo zły ale napisał do mnie ktoś z zapytaniem czy wszystko w porządku i czy jestem zadowolona napisałam że kontakt miałam bardzo zły przez co miałam trochę stresu jednak pan/pani prz... Voir plus

Noté 1 sur 5 étoiles

Nie polecam tej firmy, teściowie kupili dwie sofy, jedna nie nadawała sie całkowicie do użytku. Z momentem kiedy chcieliśmy oddać sofe, właścicielka razem z właścicielem okazali sie bardzo nie mili, w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

At Anna Furniture, we specialise in stylish, high-quality furniture at competitive prices, helping customers across the UK create comfortable and modern living spaces. We offer a wide range of products including sofa beds, corner sofas, beds, wardrobes, and living room furniture, with many items available for fast delivery. Our goal is to combine great design, durability, and affordability in every product we supply.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

380 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 18 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(380)

86 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great!

Great customer service!
Really quick responses and information about delivery date.
Delivery quicker then expected!
RECOMMENDED!

22 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Sofa bed

I ordered this sofa bed really easy for a very good price. It looks exactly how I imagined it and it's very comfortable to sit on. They delivered it very quickly and everything was intact. I am very pleased with their service and their product.

27 février 2025
Avis spontané
Noté 1 sur 5 étoiles

DIGUSTING APPALLING CUSTOMER SERVICES AVOID AVOID

Cancelled my order after waiting over 2 weeks for delivery!! Disgusting service and no reason provided, not even an email.

9 février 2025
Avis spontané
Logo de Anna Furniture

Réponse de Anna Furniture

''Review from Competitor''
DivanBedKing.co.uk is the trading name of Furniture Front Ltd - Company Number 11103275

This person is from other business called DIVAN BED KING who's registered office is in London. This person is selling our products on his on website by increasing prices 3 times more and sending us order by using customers details.

This person is copying our customers reviews and publishing on his own website as well our customer photos and our products photos. We have collected all data from his website.

We are in process to raising this issue with of Solicitor and will send this company legal notice as well as we are going to report Bank as this person is using a bank card and using different customers details as well address.

Noté 1 sur 5 étoiles

0 stars if I could

0 stars if I could. Don’t waste your time. Nobody responds. Waste of time and effort. This place is a joke. Beyond a joke. Glad I opted for cash on delivery I would hate to have actually given them any money because nobody answers.

7 février 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID - NON-EXISTANT STAFF - NO CUSTOMER SERVICES

Order placed on 2nd January, this seller did not provide any updates. So on 13th January I requested an update on my order and then on 16th January they simply cancelled and refunded my order without providing a refund. AVOID - CUSTOMER SERVICES IS NON EXISTENT ITS LIKE ONE WOMEN RUNNING THE BUSINESS WHO CANNOT COMMUNICATE

16 janvier 2025
Logo de Anna Furniture

Réponse de Anna Furniture

''Review from Competitor''
DivanBedKing.co.uk is the trading name of Furniture Front Ltd - Company Number 11103275

This person is from other business called DIVAN BED KING who's registered office is in London. This person is selling our products on his on website by increasing prices 3 times more and sending us order by using customers details.

This person is copying our customers reviews and publishing on his own website as well our customer photos and our products photos. We have collected all data from his website.

We are in process to raising this issue with of Solicitor and will send this company legal notice as well as we are going to report Bank as this person is using a bank card and using different customers details as well address.

Noté 5 sur 5 étoiles

Super

Bardzo szybka dostawa kanapa super jestem bardzo zadowolona kontakt z obsługą klienta także bez zarzutu polecam annafurniture

13 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

10/10

The couch is very sturdy and comfortable. I'm very satisfied and it isn't hard to build.i would recommend.

11 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Quality of sofa is very low

With company,, Polskie Meble Anna Furniture" everything went wrong from the start.
And yet we ordered a sofa, which was delivered quite quickly.
But... this is a sofa breed, i.e. the material seems to be good, but there is no mechanism that would raise the back when you need to fold the sofa.
You have to use considerable physical force to finally assemble the sofa.
And also...
after about an hour the seat starts to move forward, and a gap forms.
And you have to move the sofa.

1 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Very unprofessional

If there was an option to give 0 stars I would. The lack of communication is outrageous I was told the delivery of my order would be up to 6 weeks and it ended up being delayed for almost 12 weeks now, with me still chasing until the very last moment if the sofa was going to be delivered. You try to call the line and the voicemail will drop in and regardless of how many times you text on whatsapp they might think of replying back after a week. Very unprofessional and it has been a very bad experience so far. They really need to work on their customer service, I would never order from them again!! Still have not received my order

18 décembre 2024
Avis spontané
Logo de Anna Furniture

Réponse de Anna Furniture

Hi I tried twice to asked you who are you but you did not respond to me. Looking at your reveiw it seems you have placed order and it was delayed. I tried to find you in our data base with your name but we could not find you. We asked you twice to provide your details but you has bot provided. Can you please provide any details who are you so we can investigate your complant further?
Thank You

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