Anwyl Homes Avis 

1 867
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you to Josh Hough from Customer Services who came promptly on request to attend to our rear door handles and lock assembly. They were making crunching noises and sounded like the lock system was... Voir plus

Noté 5 sur 5 étoiles

It’s been a great pleasure to have bought my new built home with Anwyl homes. Declan the site manager has been a brilliant manager. He looks after you during the whole process and after completion as... Voir plus

Noté 5 sur 5 étoiles

What an amazing job! Thank you Stacey in Customer Service Team for always responding promptly and co ordinating everything so well, Richard & Paul for the great jobs they have done recently in our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was really happy with the work Josh Hough did last Tuesday. He came to repair parts of the wall and ceiling following a water leak from the upstairs bathroom a few months ago. He carefully sanded... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Constructeur immobilier
  2. aussi dans
  3. Lotissement

Écrit par l'entreprise

We're Anwyl - the family home builder We started life as a woodworking business, founded by our great-grandparents over 90 years ago. By 1980, we were crafting thoughtfully designed homes for over 250 families every year These days, you’ll find us at our new offices in Ewloe, Flintshire, and Chorley, Lancashire. We now build around 800 new homes per year. Not bad considering we still give each one the family seal of approval. Drop into one of our developments for a cuppa if you’re in the area. We can’t wait to welcome you h


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4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,8

Tous les avis

(1 867)

487 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy with Anwyl Properties

Very happy with Anwyl . Good communication, quick response, and the job was completed on time. Professional and reliable builders throughout.

1 décembre 2025
Avis spontané
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Réponse de Anwyl Homes

Thanks Lijo

Noté 5 sur 5 étoiles

Professional and courteous

Chris was really friendly and professional, he explained everything to me and gave a fantastic service

8 mai 2026
Avis spontané
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Réponse de Anwyl Homes

Thank you Linzi

Noté 5 sur 5 étoiles

Happy customers 😀

We are so happy with our new home and especially as it's fit for purpose to cater for my two sons and myself. In particular, my eldest who is disabled. We hope this is our forever home.

8 mai 2026
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Réponse de Anwyl Homes

Hi Rebecca, thank you for your review, we wish you and your family many more years of happiness in your New Anwyl Home.

Noté 5 sur 5 étoiles

Martin Woods

Martin Woods, our Assistant Site Manager, is always so professional and friendly and seems to really take pride and care in his role. He’s extremely reliable and always carries out to the letter exactly what he promises he will do. It’s very refreshing to have such quality service, which is always delivered with a smile. Thanks, Martin and the team. x

8 mai 2026
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Réponse de Anwyl Homes

Hi Paula-Marie, thank you for your review about our Priory Gardens development, specifically Martin, our Site Manager. Martin really appreciated your comments, thank you.

Noté 5 sur 5 étoiles

Happy and comfortable.

I feel very happy and comfortable in my new home. Sarah and Jason helped me through the buying process with kindness and infinite patience. Elliot has been absolutely great sorting out the very minor problems I have encountered in the first four weeks. The house is well designed and easy to live in. I am extremely pleased. Being Welsh myself, I am delighted to be living in a property built by a Welsh company.

1 mai 2026
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Réponse de Anwyl Homes

Hi Sue, thank you for taking the time to leave this review about your experience at our Dalton Fields development. Diolch!

Noté 5 sur 5 étoiles

We had Chris Appleton come to visit our…

We had Chris Appleton come to visit our home to repair seal Chris was so friendly and polite and respected our home , he was neat and tidy and his attention to detail is amazing such a friendly person and felt comfortable with him being in our home. Thank you so much for going out of your way.

5 mai 2026
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Réponse de Anwyl Homes

Thanks Charlie & Gem, Chris really appreciated this review.

Noté 5 sur 5 étoiles

Anwyl need more people like Lee

IMPORTANT this review is for Lee Ashworth the technician, NOT for Anwyl the company , as it would be zero otherwise .
Lee came out to do a couple of jobs . As always he was courteous , clearly knows his stuff and provides exemplary customer care . Anwyl need more people like him and need to look at their technicians as the example of good customer service . Thanks Lee ....

30 avril 2026
Avis spontané
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Réponse de Anwyl Homes

Hi Wendy, thanks again for this review about Lee, one of Customer Service team.

Noté 5 sur 5 étoiles

Repairs

Richard Nelson was very professional and helpful in resolving the issues I had at my property.

28 avril 2026
Avis spontané
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Réponse de Anwyl Homes

Thanks Julie

Noté 5 sur 5 étoiles

Customer Care Review

Lee has attended our home on a number of occasions now to fix various snags and is alway friendly and professional! Lee always finishes jobs to a high standard and we are always pleased with the results. Our dog is also always grateful for the fuss he gets too :)

27 avril 2026
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Réponse de Anwyl Homes

Hi Alice, thank you for this review, we were glad to read how happy you (& your dog!) are with Lee's work.

Noté 5 sur 5 étoiles

Great service

We’ve had a great experience with our new build home, and a big part of that has been thanks to Faelan. From start to finish, he has been incredibly helpful, professional, and always willing to go the extra mile with any issues or snags we’ve had. Nothing has ever felt like too much trouble, and he has dealt with everything quickly and efficiently!

31 mars 2026
Avis spontané
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Réponse de Anwyl Homes

Hi Jamie, thank you for this review about your experience at our Priory Gardens development. It was nice to hear how well you have been looked after.

Noté 5 sur 5 étoiles

Richard Nelson came around and fixed…

Richard Nelson came around and fixed our ensuite door. His work was quick and clean, he did a really good job on the door! He also fixed our front door a few months back and we’ve not had anymore issues since. He’s very friendly and also professional!

24 avril 2026
Avis spontané
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Réponse de Anwyl Homes

Thanks Cristina, this review was much appreciated.

Noté 5 sur 5 étoiles

Very reliable and quick to act

We had a problem with one of our door handles, and Anwyl were very quick to fix it. They’ve come to fix things at our home before and they always do a great job and are very friendly.
Richard Nelson is who came over today and he was very friendly, fixed the door handle quickly and now it’s perfect.

24 avril 2026
Avis spontané
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Réponse de Anwyl Homes

Hi Ifan, sorry to hear you had a problem with your door handle but glad we managed to fix it for you, thank you.

Noté 5 sur 5 étoiles

Great service as always

Richard did a great job of repainting our staircase wall and skirting after the repair that was done last week. He was friendly and took great care of our home during the work.

23 avril 2026
Avis spontané
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Réponse de Anwyl Homes

Thank you Kate

Noté 1 sur 5 étoiles

Not a Premium Build…Poor Customer Service

I have received your reply & can tell you the records are untrue…the house was not clean & the contradictions are the problem, we have photo evidence to support our claim! on key release the rep refused to list damages we photographed as said these will go onto the 4 week call report, the rep did not tell us to look inside appliances as said this is not something you normally check, the rep stated on move in the cleaners had not done a good job. Helen misguided us…trust has been compromised.

I agree with others who have moved into an Anwyl Home property & found the new build not cleaned to a quality standard…this had compromised the visual inspection on move in! the key exchange is very rushed at the Elmy Field development & I suffer with a tumour & mental health…Anwyl failed to thoroughly explain all details concerning snags & expected me to be in good form during the key release exercise to see behind the dirt & grime for damages, as well as to automatically know the rules & differences! due to my left leg paralysis I struggled to stand & fell, this caused distraction & difficulties to complete the process in that short space of time given…despite my vulnerabilities & lack of ability to comprehend, Anwyl got me to sign off the inspection…I’m extremely upset, I had paid thousands of pounds extra in upgrades, Anwyl took my money & in return gave me damaged products! since I was unsuccessful in listing these on the first day, in the first hour, but flagged each within a couple of days/weeks…I’m left with ruined items/materials! my whole life I saved to improve my living conditions…to aid my poor health! the staff/builders are accusatory & Anwyl has little respect for customers standards…evidently not a premium build!

Anwyl installed nice fridges & showers in the show house, but gave me damaged ones; wear & tear before normal aging! It’s now 4 weeks since move in, I’m sad & suicidal…anxiety attacks!

20 avril 2026
Avis spontané
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Réponse de Anwyl Homes

Hi Farzin, we were sorry to read this review. We take photographs of all our homes just prior to legal completion and these show your home was clean at this time.
We were sorry to read that you found your key release process stressful, it is certainly not designed to be stressful in any way and if you wanted someone to act on your behalf during this process, this would of course have been accommodated. Our Homes Adviser has worked for us for several years and we have never received feedback like this about her from any other customers.
At the time of leaving this review we did request a welfare check from the emergency services as we were very concerned by your comments. We can only apologise that you are so disappointed.

Noté 5 sur 5 étoiles

Brilliant guy

Brilliant guy, very friendly.

Finished the work off to a brilliant standard

20 avril 2026
Avis spontané
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Réponse de Anwyl Homes

Thanks Tom

Noté 5 sur 5 étoiles

Outstanding service and care

Steph at Anwyl homes, Priory’s gardens was absolutely amazing throughout the whole process of myself and partner buying our first home. From our first enquiry right through to completion.

Her service, knowledge and guidance was outstanding. This made our whole experience easy, exciting and enjoyable. We would highly recommend!

1 septembre 2025
Avis spontané
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Réponse de Anwyl Homes

Hi Alisha, thank you for taking the time to leave this review about your experience at Priory Gardens.

Noté 5 sur 5 étoiles

Good customer care experience!

Tony Murray came today to sort out some snags around the house, top bloke and very knowledgeable! Nothing was too much trouble 🥰 Much appreciated Tony 😀 and a shout out to Hayley too for trying to sort out my picky issues 👍

17 avril 2026
Avis spontané
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Réponse de Anwyl Homes

Thanks Cheryl, Tony & Hayley really appreciated it

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