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Lisez les avis des autres

Noté 4 sur 5 étoiles

8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... Voir plus

Noté 4 sur 5 étoiles

Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... Voir plus

Noté 5 sur 5 étoiles

Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... Voir plus

Noté 5 sur 5 étoiles

Delivered FedEx next day, really pleased. Smart looking scooter from a UK based company which was a must for me. Solid bit of kit, looks much more expensive than it was and performs that way too. Def... Voir plus

À propos de l'entreprise

  1. Concessionnaire de scooters
  2. Atelier de réparation de trottinettes

Écrit par l'entreprise

Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

205 avis

5 étoiles
4 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(205)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good quick delivery item came in good…

Good quick delivery item came in good condition as described and goes well however the app is out of date so you can't connect to and use the functions
Scooter does the quoted top speed but I was hoping for a extra kph or 2 we all do right I was out of luck
Haven't tested the range yet but I'm not sure it would go the quoted range like all electric vehicles in the real world

1 juillet 2024
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Réponse de Apachie

Hi,

Thanks for your review. Please can you email info@apachie.co.uk so we can assist you with downloading the app.

Best Regards,
Apachie Scooters

Noté 5 sur 5 étoiles

5 star for ordering and shipping

5 star service when ordering parts but zero stars for contacting customer support as they don’t come back to you.

27 juin 2024
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Réponse de Apachie

Hi,

Thank you for your review. We are sorry to hear you have had issues when trying to contact us, the best way is to email info@apachie.co.uk someone will always respond within 24 hours.

Best Regards,
Apachie Scooters

Noté 3 sur 5 étoiles

It’s been brilliant service on your…

It’s been brilliant service on your side but been waiting since Thursday morning for it to be brought further now north to my delivery address

4 juin 2024
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Réponse de Apachie

Hi Kenneth,

Thanks for your review. We are sorry to hear you had a bad experience with delivery. Please note we did everything right on our end and your issue is the fault of the courier. If you'd like to email info@apachie.co.uk we can assist you further.

Best Regards,
Apachie Scooters

Noté 5 sur 5 étoiles

The Apache m4s scooter

The Apache m4s scooter I purchased is absolutely amazing I've had two scooters previously both same make but not as good as what I have now,it's built solid in every way possible and I'm amazed how it climbs hills with no effort the only thing I regret that I didn't buy this one sooner also nearly forgot it's actually got indicators on it which is what I wanted so thanks very much Apache scooters from a very happy and satisfying customer one more thing not only free delivery but I ordered it on a Tuesday night and got it by Thursday morning

15 mai 2024
Noté 2 sur 5 étoiles

Had scooter for 2 weeks and the side…

Had scooter for 2 weeks and the side stand broke so had to purchase a new one,

7 mai 2024
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Réponse de Apachie

Hi,

We are very sorry to hear your stand has broken. Please could you email us via info@apachie.co.uk so we can look to help?

Noté 5 sur 5 étoiles

Great customer service

Had issues with first scooter, they got it picked up next day and next one sorted before end of week, brilliant customer service

Good little nippy scooter

22 avril 2024
Noté 4 sur 5 étoiles

8 months now I've had this escooter…

8 months now I've had this escooter Apache pro 500w.
After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc.
But there are faults like with everything it could do with 2 break levers to stop properly in a emergency also that cruise control could be a problem when breaking as it doesn't always cut out & that's a issue.
But overall a cool escooter 🛴 to own & ride 💯🛴👍..

7 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

EXCELLENT SCOOTER COMPANY 🛵

EXCELLENT SCOOTER 🛵 COMPANY NO PROBLEMS WITH ORDER ! DELIVERY VERY FAST INDEED ! WEBSITE VERY EASY TO NAVIGATE ! AND DAN WHO HELPED ME WITH A EMAIL QUERY..WAZ FANTASTIC AND VERY HELPFUL 👍

12 janvier 2024
Noté 1 sur 5 étoiles

Brilliant quality

What is mean "brilliant quality scooter" on the first page of Instruction? That I cannot get to my work in rain or that I cannot touch indicators because they fall off? Do you have not water proof cars?! Do you carrying your car to work while is raining? Best quality mean it gonna fall apart within up to 5 days? Highly not recommended. Don't let them enjoy your money. And to let you know people scooter for 149 pounds Xiaomi aovo pro I had over two years best quality apachie for nearly 400 I had not even month. And unfortunately they don't do warranty. Lets report their advertising to ASA.
EDIT: no it wasn't chat with me. I messaged you that I nearly lost my life on the road as it turned off itself. When I've sent you scooter (you still have it) then you've said it's water damaged so I asked do you have not water proof car? Because your ad says clearly: your scooter making easy traveling to work and around the city it's the best quality... Up to month you should mention as well. Another thing scooter after few breaks have loosely steering wheel, where the super safe dedicated system? My weight is 75Kg scooter limit is 120kg
And crazy is asking costumer for money to fix scooter used month, bought couple of months ago not damaged by him... No I don't want this scooter as it will happen again obviously.

12 janvier 2024
Avis spontané
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Réponse de Apachie

Hi Patryk,

Firstly I am sorry to hear you've had issues with one of our scooters. However, your review is not very clear and most of the comments you made are completely un-true.

I had a look through our message records, you messaged us on 03/01/24 saying the following -
"Hi one of wires was damaged by dog
Can you help any how ?
It doesn’t work"

We then replied to you the same day saying -
"Hi, sorry to hear that. Please can you send a photo showing exactly what is damaged..?
B.Rgds, Dave."

You then never responded to us...? To say "they don't do warranty" is just crazy. All of scooters are backed by a 1-year manufacture warranty to give customers full piece of mind. As you can see from all our other reviews we go above and beyond to help our customers...!

If you'd like to get in touch we're more than happy to help you. Our support email is info@apachie.co.uk.

Best Regards,
Apachie Scooters

Noté 5 sur 5 étoiles

The Apachie scooter is great

The Apachie scooter is great. Although it is the excellent customer service that promoted me to write a review. The team have been so helpful with my queries and always offer support. Fantastic service and would highly recommend

3 janvier 2024
Avis spontané

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