8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... Voir plus
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Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... Voir plus
Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... Voir plus
Delivered FedEx next day, really pleased. Smart looking scooter from a UK based company which was a must for me. Solid bit of kit, looks much more expensive than it was and performs that way too. Def... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.
Coordonnées de contact
UNIT 7, FIRST BUSINESS PARK, FIRST AVENUE, CW16GB, CREWE, Royaume-Uni
- 01270508538
- info@apachie.co.uk
- apachie.co.uk
4,5
Excellent
206 avis
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Super warranty job and service!
Had the scooter for 4 months and had a fault with it. Messaged them for support and the response was fast and I soon had the free shipping back to them. They messaged me quickly to let me know what the diagnosis was and the steps needed to move forwards. To be fair the scooters had a hard life, so I’ll accept the £50 for the new front motor. Considering the free shipping, fitting the motor, the new back light, cleaning out the battery tray and the new grip tape, I think I got a cracking deal. Shipped back to me super fast and to a location of my choosing! Reasonable prices with a great service. My daughters super happy!
Thanks to Dan the man for the super service!
20 octobre 2023
Avis spontané
The courier didn't tell me they were…
The courier didn't tell me they were coming and I was lucky I was in. The scooter looks fantastic:)
13 octobre 2023
Outstanding scooters and customer…
Outstanding scooters and customer service the best I’ve ever received thank you. Delivery was slower than expected but that was not any fault of the company, it was a lazy driver not wanting to deliver on a Saturday! But they came on Monday and we’re perfect.
11 octobre 2023
Trustful! It's really fast delivery
The delivery of the scooter was DHL, it was really fast and the service was good. So, it was great overall.
20 septembre 2023
Happy
Got into bit of a jam with my E scooter they came and collected it fixed it and brought it back very professional very happy would recommend anyone to use them
3 octobre 2023
Avis spontané
Got my scooter quick and I like they…
Got my scooter quick and I like they have a 12 mouth gannante with the scooter not sure the right date I got the scooter
24 septembre 2023
Avis spontané
Prompt and efficient service of a…
Prompt and efficient service of a quality product.
13 septembre 2023
THE WORST CON. VERY POOR
I ordered my scooter under the impression i would receive it on a next day delivery promise.
Very misleading and blatant false advertising as i only received it 3 dsys later resulting in my son getting his birthday present late which is unacceptable and upsetting.
I emailed Apachie to question why i had not received my item the following day and received an extremely rude and mocking email which totally disgusted me.
I responded asking for relevant details to the complaints department and i still haven't had any response. Absolute joke of a company.
I would strongly advise anyone to avoid using this company.
By far the worst online experience ive EVER had and would NEVER EVER give these jokers a single penny again.
Biggest con artists of false advertising ive experienced and by far the worst customer service ive EVER had to deal with.
Very unhappy customer and im upset i had to give them 1 star.
6 septembre 2023
Réponse de Apachie
Hi Paul,
That statement you've made is absolutely ridiculous. You ordered at 10pm Thursday night on 07/09/23. It clearly states on the website order before 2pm for next working day delivery. Your order was dispatched Friday (08/09/23) for next working day delivery (Monday 11/09/23). Also, you claim we sent a rude email back to you, I've just checked, the response we sent wasn't rude at all. We simply explained the above to you. Here is what we said -
"Hi,
thanks for your message. I see your order was placed just after 10pm on Thursday evening. Delivery is next working day. Your order was dispatched yesterday and will be delivered Monday.
There is no false advertising or misinformation.
B.Rgds, Dave.
Apachie Scooters"
You also never replied to us after that. So to say you asked for a complaints department and we never replied is a false statement. We do not false advertise at all, please look through our other reviews and you will see we go above and beyond to help our customers.
Best Regards,
Dan
Great communication with company as the…
Great communication with company as the scooter purchased is not working properly. Company are picking up scooter to assess what is wrong with it rather than replace which I find disappointing as the scooter is only 2 weeks old
29 août 2023
Réponse de Apachie
Hi,
I was able to find your order on our website but I am unable to find any correspondence between us and yourself on the Apachie emails. Could you please email info@apachie.co.uk so we can assist you further?
Best Regards,
Dan
100% worth your money.
3 septembre 2023
Great customer service would definitely…
Great customer service would definitely consider this company
24 août 2023
Arrived within days and I live on the…
Arrived within days and I live on the Isle of Man, any questions I had were answered within a day, lots of spare parts on the site really couldn’t ask for much more, had my first go and thought it was on high speed until I got back and used the app to find out I was in low speed, solid built scooter and I would highly recommend this scooter to anyone and everyone.
29 août 2023
Excellent Customer Service
Excellent customer service from Dan. Scooter was collected, Fixed and returned for free under my warranty within 1 week of my first email. Thanks again Dan.
4 septembre 2023
Avis spontané
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