Great customer service, I pressed the bank transfer option instead of card payment (fat thumbs, small phone, bank wants inside leg measurements for a transfer)!! Phoned Ape Vape, they immediately sent... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have used ape vapes for every purchase of vape liquid for at least a year, if not more. Every single time I order, despite being sent from an island to the mainland, the liquids arrive within 2 days... Voir plus
Ape Vape are the sort of company who will make a personal phone call to you if there is some clarification needed regarding your order. Ape Vape will always ensure you get exactly what you ordered,... Voir plus
It's actually my partner who vapes. I just doing the ordering. But he loves ape vapes. Before he was having so many problems with eliquids until he went into the Newport shop and spoke to them and th... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
E-Liquid and Hardware retail store and online.
Coordonnées de contact
51 St James Street , PO301LQ, Isle of Wight , Royaume-Uni
- sales@apevapes.co.uk
- apevapes.co.uk
4,8
Excellent
405 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Been using the Shanklin shop since it…
Been using the Shanklin shop since it opened and can honestly say it’s always been brilliant service.
25 mars 2023
Avis spontané
Friendly and helpful
I went in as I wanted to quit smoking I am now 2 weeks smoke free, they have a wide range of vapes and liquids, friendly helpful advice thank you
10 mars 2023
Avis spontané
Brilliant customer service with amazing…
Brilliant customer service with amazing support
14 mars 2023
Avis spontané
Great shop
Great shop, lots to choose from.
Have been served by a few staff and have all been very helpful.
Online delivery is also great, always receive next day
9 mars 2023
Avis spontané
Friendly helpful staff
Friendly helpful staff, always able to answer any questions. Wouldn’t use any other vape shop.
13 mars 2023
Avis spontané
Best vape shop by far!
Best vape shop by far!! Always super helpful!
Will never go any where else.
13 mars 2023
Avis spontané
Brilliant service and customer service…
Brilliant service and customer service always happy to help with any inquiry
12 mars 2023
Avis spontané
Great range of vapes and juices
Great range of vapes and juices. Friendly and helpful, would definitely recommend :)
9 mars 2023
Avis spontané
Excellent service.
Excellent service. Excellent prices. I don't go anywhere else for my vaping needs 👌
10 février 2023
Perfect service ordered some juice…
Perfect service ordered some juice online collected next day all ready and waiting for me keep up the amazing work
12 janvier 2023
Always helpful and friendly staff and…
Always helpful and friendly staff and always has a good selection of juice
1 janvier 2023
Great service
Great service, friendly and knowledgeable. Fantastic selection of juices and good prices
12 décembre 2022
Avis spontané
Always ready to help even if I can't…
Always ready to help even if I can't get into store just give them a quick phone and it's sorted weather it be posted or collected by family or deliverd to my door great service with amazing knowledge of the products.
17 juin 2022
Avis spontané
Great products!!! Great service!!!
Great products!!!
Great service!!!
Highly recommended both shops (Newport and shanklin) very friendly and know their stuff.
Best vape shop on the Island !!!
Thank you
14 décembre 2022
Avis spontané
5 stars
Really helpful bloke in the Newport store, I've been smoke free for 45 days.
Recommend ape vapes if your thinking of quiting you can take advantage of the help to quit scheme they are currently promoting
2 novembre 2022
Avis spontané
Hasn’t been received as yet so don’t…
Hasn’t been received as yet so don’t understand doing a review until the product is with me
16 décembre 2022
Réponse de Ape Vape
Hi Darren. Thanks so much for taking the time to leave us a review. This was an automatic service review. The frustrating thing about this review is you have previously ordered from us and ignored the automatic trust pilot review. I can only presume your reasoning behind the review was the slower than normal delivery. Your order was placed at 06:36 on Tuesday 13th, this was packed and sent at 15:40 on the same day. Unfortunately due to Royal Mail strikes there is inevitable delays to the postal network with all delivery companies. Royal Mail strike days are the 14th / 15th / 23rd / 24th of December , at an absolute guess I would of thought you would receive your order on the week leading up to Christmas. As much as i appreciate your frustration on the slower than normal delivery a 2 star review is not justified towards a business that has completed an order on the same day as being ordered.
Your Tracking number is - DF765621419GB , please also see the FAQ for Royal Mail complaints ( https://personal.help.royalmail.com/app/answers/detail/a_id/307/~/im-a-personal-customer%2C-how-do-i-make-a-complaint%3F )
Merry Christmas
Great experience with ape vapes
Great experience with ape vapes
Really help me giving up smoking and help with what vape kit to get
I’m really happy with there custom
29 novembre 2022
Best vape shop on the island amazing…
Best vape shop on the island amazing stock of juice so much choice plus excellent stock of hardware! Always so friendly and helpful would definitely recommend to anyone to give them a visit you won’t be disappointed 🫡
26 novembre 2022
Avis spontané
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