Apex Media Solutions Avis 

Rebecca strives to truly understand my business so she can provide me exactly what I need. Excellent communication, and follow through. It is such a pleasure working with her.

My rep is Andres. We have an incredible rapport and communication skills are phenomenal. Always in a happy mood and very kind, knowledgeable and personable when answering my questions. thank you, Andres.

Horrible customer service! I am a new customer, signed up yesterday Thursday 11/20/25. After speaking with a rude & unprofessional marketing representative this morning I requested a refund of my money & he refused. I then spoke to Amy in customer service
888-989-1744 & she also refused to refund my money. DO NOT DO BUSINESS WITH THESE CROOKS!

Trish is absolutely the reason I have chosen to do business with apex. I like the personal attention she gives to my business needs and she goes way outside of the box to make you feel like your dealing with a friend and a business associate.

I signed up for google, Siri and voice through Apex Media Solutions. I was told I would have an onboarding meeting. The time came for my meeting and I received a call stating that they don't have enough employees to handle my call and to reschedule. I was thrown off as a new customer coming on, just didn't seem right to treat a new customer that way. I called the toll free number 888-989-1744 and a woman answered who was extremely rude and unhelpful. She told me I was difficult and said some other unprofessional things. I asked for a refund due to the fact that I am a new customer and this was all extremely unprofessional. She said no and told me I was already receiving these benefits, even though I have no login, no client portal, nothing to refer back to. Do not use this company. Steer clear of them, they are frauds.

Hired Apex to help with SEO. Our company started a new website for a niche in our industry. They could not get a Google Business Profile verified for months. The account ended up suspended. They always kept putting me off, saying to wait 5 more days for Google to respond. Meanwhile, they would send update emails of all the Google Business Updates they did, optimizing my then-suspended Google account. They claim to have increased the visibility of my Google account, even though it was not visible to customers. In frustration, I set up another Google Business Profile that was verified within days. Called and emailed multiple times with no real answers. As soon as I asked for a refund, they just said a supervisor would call. Still waiting for that call......

I was soliticed by this company. I spoke with a convincing representative, who collected a $200 activation fee...I was placed on hold for a few moments, the representative then informed me, due to the nature of my business, there is an additional cost of $399. 1st red flag! Moments later, I recieve an email receipt from Apex Media Solution acknowleging the $200 they just stole from me, however the time stamp was off by three hour. 2nd red flag! At this time, I ended the call. Upon some quick further investigation, I found that Apex Media Solutions preys on new LLCs, taking advantage of the business's lack of knowlege/expirence. The $200 Apex Media Solutions collected, is a free service offerred by google. This is a total scam operation complete with receipts, email follow ups and professional sounding fake consultants, who are actively scamming you. Stay away

I'm really pleased with the service provided to me, Andres Coto is so on point and professional at what he do, thanks. I would recommend this company to everyone.

To be honest I was so lost with anything with google business and how it worked, why it is important and how to fix it! Until I met Rebecca at Apex media! She walked me through everything has guided me to other things I have needed help with like social media! She is the best and super helpful and so sweet and nice! I really feel like she cares even when I’m so down on myself.

Trish is terrific. She is very knowledgeable and helpful to me with my website marketing!

I wish I had seen the previous reviews before engaging with this unethical fleecing of Americans money. I received a phone call to engage me with the investment into directing voice activated searches for my business. It sounded good. I paid the $200+ fee that they said would put me on the top of the list for these type of searches. They said I would have a personal assistant to help me. Guess what? The assistant was a salesman wanting $500+ per month to expand my business reach. Great right? But I’m an online business not a brick and mortar store, their assumption. Top that off with a monthly required fee to maintain their service of my initial investment! This is a scam in the worst sense. It’s hook and reel us in! Do Not by any means spend any money with this company. BTY, they offered to remove the monthly fee but did not return my initial investment into Shame on them!!

I have worked with Trish for almost 8 months now and she always finds a way to help with any of the issues I had with everything

Rebecca has been great, helping us get our internet profile where it needs to be, generating calls.

We have a great experience with Apex Media. Anytime we want to change anything they are right there an get it done fast. Always on top of our account with any issues that arise. Great designs an easy to navigate through the website an Google page. Amazing company would recommend 100%.

I can't say enough good things Apex Media Solution, From the very first consultation, their team took time to understand my business goal and targeted audience. They redesigned my website beautifully and optimized it for local searches, which made a huge different in how easily customers can find us online

I paid $250 for voice search activation. Here is the funniest part, They said it will take up to 2 months to show up. It has been more than that. I ask Alexa to find my type business near by..Never mentions us. HERE IS THE BEST ONE. I ASK ALEXA ANS SERI TO FIND A PAINTING CO. CLOSE BY AND I GIVE MY EXACT ADDRESS..AND WE STILL DON'T COME UP!!
SCAM SCAM SCAM BACK CHARGE

My experience has been absolutely wonderful with them! I run a small photography business, and I had made some changes to my contact information and it messed up my analytics something fierce, across the board. Dannie, my Account Manager, has been so easy to work with. She answered all my questions, communicated to me some tricks of the trade and helped me with some concerns I was having in my personal life. They really stepped up! It has made a huge bump to my business. I only have to look back three months and I can see what a huge difference they have made. I believe the absolute key to being successful is to make sure you make time for those monthly meetings and work with them, hand-in-hand, to bring you more business, and it will pay off immensely! I highly recommend 😊

One star is way to high for these crooks.
All we got was broken promises. No !! Results. They should be in jail for praying on companies that put their trust in their business. We hope other companies read their reviews before hiring them.

Have had Apex Media doing my SEO and since we started with them. Our Google rating has done nothing but dropped! Keep getting it takes time like a year to improve well at $199/month to us seems like a long time to improve but now SEO is worst than when we started with them. Had to stop the bleeding for a small company like ours.