Shopify Avis 3

I have contacted shòpify with regards to unsatisfactory treatment in solving a problem from one of their clients/vendors
Sarivena the company in question is not on your listing as far as I could see. They sent me the wrong item. I gave them all details together with a pic of the item. Each time I contacted them they simply sent a standard acknowledgement. Neither they nor shopify have a contact number to call. On line there are many requests for one. I now have an email from sarivena which says among other things "your cart is ready for check out" this makes no sense at all. I really need to speak to someone to get this thing sorted. I've been charged. I've paid out $59 for a useless piece of equipment that is no where near the original as advertised. It should be a simple matter to either t reimburse or send the correct item.

Buying a gift online I was asked by a vendor to download the Shop App. When I did, I was shocked to learn that this app has unrestricted access to private email accounts. It declares it and also "shares" your data. How many people are bamboozled into signing away their privacy for a "convenient" trackable delivery? In my view, apps that do this should not be legal. I immediately deleted the account and requested any data they hold be deleted

Shopify is connected to this shop app.why do they have to be in all your apps .they are very nosey .watch out I was alerted last night to change passwords.they were in my amazon deliveries to .what ...but they won't help you get your money back