I have made it clear that I only want service every 90 days which is what I agreed to. They repeatedly send a rep out in 60 days, I believe in an attempt to get more revenue. They bill you everytime... Voir plus
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Lisez les avis des autres
Matt came by to treat our outdoor area and did an amazing job clearing out webs, dusting and spaying around window ledges and treating the perimeter where those pesky bugs hide. He texted before arriv... Voir plus
L'entreprise a répondu
Our family has been an Aptive Pest Control customer for years. It is hands down the best company we have used. No ants or crickets in our home with Aptive (past companies failed). Happy to say we stil... Voir plus
L'entreprise a répondu
I get text messages letting me know the appointment is about to start, I can cancel and reschedule without any hassle, the supplier always make sure he sends me photos of the work he performed, and if... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Aptive Pest Control in Chantilly, VA offers reliable residential pest control services designed to meet the needs of local homeowners. Our Chantilly team helps protect homes from pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans. We’re committed to delivering effective solutions and dependable service throughout Northern Virginia. Serving Chantilly and surrounding areas, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
14004-K Willard Rd, 20151, Chantilly, VA, Etats-Unis
- 17039554819
We overthink pests so you don't have to.
4,1
Bien
231 avis
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Very professional and thorough service
Very professional and thorough service. I would highly recommend.
14 février 2026
Réponse de Aptive Pest Control - Alexandria
Hi Njeri,
Thank you for sharing your experience! We’re thrilled to hear that our service was professional and thorough, and we truly appreciate your recommendation. At Aptive, we take pride in providing reliable, high-quality pest protection while ensuring every home and yard we serve receives the care it deserves.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Réponse de Aptive Pest Control - Alexandria
Hi Alex,
Thank you for sharing your experience! We’re glad to hear that you found our service detailed and customized to your needs. At Aptive, we take pride in providing personalized solutions that effectively protect every home and yard we serve.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable and thorough pest protection.
-Jasmine
Never have I had the same technician to…
Never have I had the same technician to service my home. A technician came to my home on February 2 and due to the snow storm there was no way a service could be performed, so the question was why did someone come? I was away yesterday (2-11) and on my return there were foot prints in my yard and patio which most likely were from a Optive tech, but I have no way to verify for a service statement is never left by this company and how could a full service be performed when deep snow is still on patio and back windows. This company receives an F and why I continue to use them is a question I need to ask myself . I can only say I've been lazy , like Optive in retaining their staff or offering top rated service for the money received. Also do not know which location attempts to service this location
12 février 2026
Réponse de Aptive Pest Control - Alexandria
Hi Teresa,
Thank you for taking the time to share such detailed feedback. I can understand how frustrating it would feel to experience inconsistent service professionals, uncertainty around whether a visit was completed, and concerns about service being attempted during severe winter conditions. That’s not the clear, dependable experience we want anyone to have.
We also appreciate your recognition that our service professionals have provided courteous care when they are on site. At Aptive, consistency, clear communication, and accountability for each visit are all important parts of delivering the level of service you deserve. Your comments about service verification, weather-related scheduling decisions, and overall value are being taken seriously and should absolutely be reviewed.
We would truly like the opportunity to look into your service history, confirm what occurred on the dates you mentioned, and make sure your account is being properly supported moving forward. Please reach out to us at socialmedia@goaptive.com at your convenience so we can review this with you directly and work toward a resolution. Your experience matters to us, and we appreciate you bringing this to our attention.
-Jasmine
Anthony
Anthony, the person perform the servicing of my home was excellent. He showed me 11 areas that he made sure to inspect and he was very kind and courteous.
11 février 2026
Réponse de Aptive Pest Control - Alexandria
Hi Lillian and Richard,
Thank you for sharing your experience! We’re thrilled to hear that Anthony provided excellent service and took the time to thoroughly inspect your home. At Aptive, we strive to combine thorough, effective pest control with professional and courteous service, so it’s wonderful to know Anthony delivered on both.
We truly appreciate your feedback and for trusting Aptive to protect your home.
-Jasmine
I was deceived into signing on for a…
I was deceived into signing on for a twelve month plan in which I pay every month whether my home was serviced or not.
I will be canceling this contract as soon as my twelve months are up!
10 février 2026
Réponse de Aptive Pest Control - Alexandria
Hi Hassan,
Thank you for sharing your experience. I’m really sorry to hear that your service plan felt unclear or different from what you expected, and I can understand how frustrating that would be. At Aptive, we want every customer to feel fully informed and confident in the service they choose, so this is important feedback for us to hear.
Our goal is always to provide consistent, reliable protection for your home along with clear communication about scheduling and billing. I’d truly appreciate the opportunity to review your account, clarify any details about your plan, and help address any concerns before your agreement ends. Please feel free to reach out to us at socialmedia@goaptive.com.
Thank you for bringing this to our attention and for giving Aptive the chance to improve your experience.
-Jasmine
Jason did a great job!
4 février 2026
Réponse de Aptive Pest Control - Alexandria
Hi Nestor,
Thank you for sharing your feedback! We’re glad to hear that Jason did a great job. Providing professional, reliable, and attentive service is exactly what we strive for at Aptive.
We truly appreciate you choosing Aptive to care for your home and for taking the time to recognize Jason’s efforts.
-Jasmine
Technician personally checked in with…
Technician personally checked in with me and wanted to make sure he completed all tasks.
31 janvier 2026
Réponse de Aptive Pest Control - Alexandria
Hi Fred,
Thank you for sharing your experience. We’re glad to hear that our service professional personally checked in with you and made sure all tasks were completed. Providing thorough, attentive service and keeping our customers informed is exactly what we strive for at Aptive.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to deliver reliable, high-quality service for your home.
-Jasmine
For over 2 years I have asked that I be…
For over 2 years I have asked that I be notified when the service person is coming on my property. My requests have been ignored though the service provider has informed me that the request in in the notes. Apparently, that is not effective. I have other family on the premises that I inform when a stranger is on the property. I don't like that I don't know when the service is being performed.
23 janvier 2026
Réponse de Aptive Pest Control - Alexandria
Hi Tom,
Thank you for sharing your feedback. I’m very sorry to hear that your request to be notified before service visits has not been consistently followed. I completely understand how important it is for you to know when someone is on your property, especially when you have family at home.
At Aptive, we want every customer to feel safe, informed, and confident in our service. I will make sure your account is reviewed and that our service professionals are reminded to contact you before each visit so your preferences are fully honored.
Please reach out to us directly at socialmedia@goaptive.com so we can confirm the best way to ensure notifications going forward. We truly appreciate you being part of the Aptive neighborhood and for helping us improve our service experience.
-Jasmine
Horrible service
Horrible service. The technicians lie about servicing the property. In addition, they schedule you at their leisure not yours.
15 janvier 2026
Réponse de Aptive Pest Control - Alexandria
Hi there,
Thank you for sharing your experience. This isn’t the level of service we expect at Aptive, and I can understand how frustrating it would be to feel unsure whether your property was actually serviced and to feel limited when it comes to scheduling.
Our service professionals are expected to be honest, thorough, and respectful of our customers’ time, so this feedback is concerning and something we want to look into further. Scheduling should work with you, not around you, and it sounds like we missed the mark there.
We’d appreciate the opportunity to connect and learn more about what happened so we can review your account and work toward a better experience. Please reach out to us directly at socialmedia@goaptive.com when you’re able, we truly value your feedback and the chance to make things right within the Aptive neighborhood.
-Jasmine
Great service
Aptiv is great. We’ve been using it for several years. They are very responsive to any issues that you may have. They ask you about any pest problems before they begin their service each time.
Service technicians let you know in advance when they’re on the way, meet with you when you arrive, and send you photos when they’re done.
21 janvier 2026
Réponse de Aptive Pest Control - Alexandria
Hi Doug,
Thank you for taking the time to share your experience. We’re thrilled to hear that our team has been responsive and proactive over the years, and that our service professionals keep you informed, ask about any pest concerns, and provide thorough follow-up with photos. This level of care and communication is exactly what we strive for at Aptive, and it’s wonderful to know it’s made a positive impact for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Réponse de Aptive Pest Control - Alexandria
Hi Wendy,
Thank you for bringing this to our attention. Poor communication and repeated no show appointments are understandably frustrating, and that’s not the level of service we expect to provide at Aptive.
Our team should be clear, reliable, and respectful of your time, so missing appointments, especially more than once, is concerning. We want the opportunity to look into what happened, review your scheduling history, and make sure this is addressed moving forward.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can connect and work toward a smoother, more reliable experience. Your feedback matters, and we appreciate the chance to improve your experience as part of the Aptive neighborhood.
-Jasmine
Technician No Show
Seems like Aptive gives you the good technicians coming out to treat your property the first couple times than puts their benchwarmers on for every visit after that. Have had multiple no shows from techs, but I'm still getting charged. It's like people still think there aren't cameras on house doorbells or elsewhere to verify they actually came and did the job.
20 janvier 2026
Réponse de Aptive Pest Control - Alexandria
Hi there,
Thank you for taking the time to share this feedback, we appreciate your honesty. What you described is not the experience Aptive aims to provide, and it’s completely understandable to feel frustrated when scheduled visits and charges don’t align.
We expect every service professional, whether it’s an initial visit or an ongoing treatment, to show up as scheduled, communicate clearly, and complete the service thoroughly. Missed appointments or charges for visits that didn’t occur are not acceptable, and concerns like this deserve a closer look. Our team would want to review your account, verify the service history, and address any charges that may not be accurate.
We’d really appreciate the chance to connect with you directly so we can look into this further and work toward a better experience moving forward. Please reach out to us at socialmedia@goaptive.com your convenience so we can help make this right.
Thank you for being part of the Aptive community and for bringing this to our attention.
-Jasmine
I have absolutely no complaints
I have absolutely no complaints. The
Tech has to check crawl space and
two attics. Always do a good job/
9 janvier 2026
Réponse de Aptive Pest Control - Alexandria
Hi Joan,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional consistently does a thorough job. At Aptive, we take pride in providing reliable, detailed service while ensuring our customers feel confident and cared for every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Réponse de Aptive Pest Control - Alexandria
Hi Janet,
Thank you for sharing your feedback! We’re glad to hear that our team has been prompt, efficient, and polite. At Aptive, we strive to provide reliable service while treating every home with care and respect.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. We look forward to continuing to serve you!
-Jasmine
No title
Excellent customer service, friendly technician. He happily waited for us to bring in our groceries then started his service. I asked for a few extra areas (found out they were included) again our technician was very friendly and happily responded to my request. We love Aptive Pest Control. If I need to call for extra services, they come right back out. This is typically when the Joro spiders are in season.
14 janvier 2026
Réponse de Aptive Pest Control - Alexandria
Hi Mark and Michelle,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was friendly, accommodating, and attentive to your requests. It’s wonderful to know that our team was able to provide thorough service, answer your questions, and respond quickly when extra visits were needed, especially during spider season. Providing dependable, personable, and effective service is exactly what we strive for at Aptive, and it’s great to hear that reflected in your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
What makes a difference is their…
What makes a difference is their employees? Jo is wonderful always engaging. She Make sure to cover all our needs
10 janvier 2026
Réponse de Aptive Pest Control - Alexandria
Hi Steven,
Thank you so much for sharing your feedback! We’re thrilled to hear that Jo has made such a positive impact with her engaging and attentive service.
At Aptive, we believe that our service professionals are at the heart of providing effective and personalized pest control, and it’s wonderful to know that Jo consistently goes above and beyond to make sure all of your needs are covered.
We truly appreciate you being part of the Aptive family and for taking the time to recognize the hard work of our employees, it means a lot!
-Jasmine
Réponse de Aptive Pest Control - Alexandria
Hi William,
We’re glad to hear that our team has been responsive and able to return when needed. At Aptive, we take pride in providing reliable, thorough service and ensuring our neighbors’ homes are well cared for. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Happy customer
Our family has been an Aptive Pest Control customer for years. It is hands down the best company we have used. No ants or crickets in our home with Aptive (past companies failed). Happy to say we still have plenty of earthworms and beneficial insects in our flower beds along the foundation of our house.
27 décembre 2025
Réponse de Aptive Pest Control - Alexandria
Hi Karen,
We’re thrilled to hear that your family has had such a positive experience with Aptive over the years! It’s great to know our service has kept ants and crickets out of your home while still protecting the beneficial insects in your flower beds. At Aptive, we take pride in providing effective, targeted solutions that keep your home and garden healthy. Thank you for choosing Aptive and being part of our community. We truly appreciate your continued trust.
-Jasmine
They’re reliable
They’re reliable, punctual, and keep me apprised of everything that they’re doing
8 janvier 2026
Réponse de Aptive Pest Control - Alexandria
Hi Dale,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been reliable, punctual, and keeps you informed about every step of the service.
At Aptive, we pride ourselves on providing thorough, transparent service while making sure our customers feel confident and cared for. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Service person was on time
Service person was on time, listened well and answered concerns and questions.
31 décembre 2025
Réponse de Aptive Pest Control - Alexandria
Hi there,
Thank you for sharing your experience! We’re glad to hear that our service professional was on time, attentive, and answered all of your questions and concerns. At Aptive, we take pride in providing reliable, attentive service, and your feedback means a lot to our team.
-Jasmine
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