The quality of this pest control company'd services really depend upon the individual service person and their actual knowledge as well as training skills acquired. I've been a customer for quite some... Voir plus
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Lisez les avis des autres
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tan... Voir plus
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I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish. They to... Voir plus
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Came as scheduled. Knew what to do. I wish Aptive would give workers an idea of the problems before they come. I also wish that company could give customer an appropriate time of arrival when scheduli... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
7801 North Lamar, Suite E182, 78752, Austin, TX, Etats-Unis
- 15127102494
We overthink pests so you don't have to.
4,4
Excellent
217 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Aptive Pest Control - Austin
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Austin
We love to hear this, Thomas! Providing reliable, punctual service is incredibly important, and we're so glad these qualities stood out to you. It's always a pleasure to handle your pest control needs, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Austin
It’s great to hear the service continues to be efficient and courteous, G! Consistency like that really makes a difference in the overall experience, and we're glad it stood out to you. Thank you for choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Austin
It's great to hear that our service professional was helpful and provided great communication throughout the treatment, Maurice! That level of support and clarity is exactly what we aim for. We appreciate your feedback and your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Austin
Thank you for sharing this, Jim. I understand how an 8-hour arrival window can feel like a lot of time to wait and makes planning your day difficult. We’re always looking for ways to improve scheduling clarity and make visit timing more convenient. In the meantime, we can also help review your account to ensure you’re receiving the most accurate updates and communication around your appointment windows.
If you’d like, please email socialmedia@goaptive.com with your service address, and I’ll make sure your feedback is properly documented and reviewed!
-Alexis, Aptive Care Team
Excellent service
Excellent service. Representative Eric was friendly, efficient and knowledgeable.
22 avril 2026
Réponse de Aptive Pest Control - Austin
We’re really glad to hear you had an excellent experience and that Eric was friendly, efficient, and knowledgeable, Paul! That combination is exactly what we aim for on every visit. We appreciate your feedback and the opportunity to help handle your pest concerns with our service here at Aptive!
-Alexis, Aptive Care Team
They always handle our pest issue…
They always handle our pest issue quickly and efficiently
7 avril 2026
Réponse de Aptive Pest Control - Austin
Hi Lynn,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear our team has been able to address your pest concerns quickly and efficiently, that’s exactly the kind of reliability we aim for.
At Aptive, our goal is to make sure your home feels like it’s always handled with care and urgency when issues come up, so you can have peace of mind. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Paul was great and did the service.
Paul was great and did the service.
Only minus I will give is the aptive online portal. I have to call reschedule all the time.
I requested the agent that I need the service quaterly but still they schedule every month.
It is little inconvinience but again field technician's service is great.
26 avril 2026
Réponse de Aptive Pest Control - Austin
Hi Kartik,
I really appreciate you sharing this, and I’m glad to hear Paul took great care of your service, I’ll make sure that recognition gets passed along to him. At Aptive, it’s important to me that not only the in-home service feels solid, but that the behind-the-scenes scheduling is just as smooth and reliable.
I hear you on the inconvenience with the portal and the recurring scheduling issue, that’s not the experience we want you dealing with. I want to make sure this is fully handled for you, so your quarterly preference is accurately reflected and sticks moving forward. If you’re open to it, please reach out to us at socialmedia@goaptive.com so I can personally take a look at your account and get this handled the right way.
-Jasmine, Aptive Care Team
Always good service!
On time and kept me informed all the time. Sent pictures of areas he treated and addressed the items of concern.
18 avril 2026
Réponse de Aptive Pest Control - Austin
Hi Julie,
It’s great to hear your service professional kept you informed every step of the way and took the time to share photos and address your concerns, that kind of communication really matters. At Aptive, I aim to make sure everything feels clear, thorough, and fully handled from start to finish.
Thank you for choosing Aptive, I appreciate you trusting us with your home and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Great tech
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tank area. Truly appreciate caring for our home.
10 avril 2026
Réponse de Aptive Pest Control - Austin
Thank you so much for taking the time to share your wonderful experience with us, Tania! We are thrilled to hear that Rodney was able to fulfill all of your home's needs and went above and beyond to ensure every problem area was thoroughly handled. Your satisfaction is always our top priority, and we're grateful you've chosen Aptive to help protect your home from unwanted pests!
-Alexis
Super young lady
Super young lady. Didn’t know I needed the service until she started talking.
16 avril 2026
Avis spontané
Réponse de Aptive Pest Control - Austin
Hi Nancy,
Thank you for sharing your feedback! We’re glad to hear your Aptive service professional was able to walk you through everything in a way that helped clarify the value of the service. Sometimes it just takes a good conversation to see how everything comes together.
That kind of clear, helpful communication is exactly how we aim to keep things handled, so you feel informed and confident about what’s being done for your home. We appreciate you choosing Aptive!
-Jasmine
Aptive Pest Control sends the same…
Aptive Pest Control sends the same technician every time for my service. He knows me by name, knows his way around and thoroughly makes sure every single need is met. Incredible way to take care of customer service needs.
15 avril 2026
Réponse de Aptive Pest Control - Austin
Hi Joel,
Thank you for sharing such a great experience. I’m really glad to hear you’ve had consistency with your service professional and that he takes the time to know your home, address your concerns, and make sure everything is thoroughly taken care of. That kind of personal service is exactly what we strive for at Aptive.
We truly appreciate your continued trust and support. This is exactly what we mean when we say we’ve got it handled, delivering service that feels familiar, attentive, and dependable every time.
-Jasmine
I was informed of the treatment process…
I was informed of the treatment process along with pictures and details.
7 avril 2026
Réponse de Aptive Pest Control - Austin
Hi Howard,
Thank you for sharing this feedback. We’re glad to hear you were kept informed throughout the treatment process and received photos and details along the way. That level of transparency is something we value at Aptive.
Our goal is always to make sure you feel confident in the service you’re receiving and that everything is clearly handled from start to finish. We truly appreciate you choosing Aptive and are always here if you need anything moving forward.
-Jasmine
Great choice for pest control
They do what they say they do. It’s also nice to talk to a human about your concerns and wants out of a pest control company. We’ve been with then for a few years now.
7 avril 2026
Réponse de Aptive Pest Control - Austin
Hi Jacob,
Thank you for the thoughtful feedback and for being with us for several years, that truly means a lot to us at Aptive. We’re glad to hear you feel we follow through on what we promise and that being able to speak with a real person about your concerns has made a difference for you.
Building that kind of trust and communication is exactly what we aim for, and we’re happy to know things have been consistently handled well for you over time. We appreciate your continued loyalty and look forward to keeping things handled for you moving forward.
-Jasmine
Réponse de Aptive Pest Control - Austin
Hi Virginia,
Thank you for sharing this! We’re really glad to hear Moe was able to identify those wasp nests and take care of something you weren’t even aware of.
At Aptive, that kind of attention to detail is exactly what we aim for, catching issues early so your home stays protected and comfortable. It’s great to know things felt handled before they could become a bigger concern. We truly appreciate you trusting us with your home!
-Jasmine
Réponse de Aptive Pest Control - Austin
Thank you so much for taking the time to share your experience with us, Steven! We're thrilled to hear that you had a good experience and that we were able to answer all your questions. Providing excellent service and ensuring our customers feel informed and satisfied is our top priority. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate having you as a part of the Aptive neighborhood!
-Alexis
We’ve been with Aptive since 2020 and…
We’ve been with Aptive since 2020 and they’ve always taken care of any issues and always within a timely manner.
1 avril 2026
Réponse de Aptive Pest Control - Austin
Thank you so much for taking the time to share your experience with Aptive, Doreena! It's absolutely wonderful to know that you've been satisfied with our services since 2020 and that we've been able to handle your pest control needs promptly. Your positive feedback and perfect rating mean a lot to us, and we are grateful for your continued trust in our team. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful to have you with us!
-Alexis
Easy to work with and can easily…
Easy to work with and can easily reschedule if needed without any worries. Great pest company!
18 juillet 2025
Réponse de Aptive Pest Control - Austin
Hi Dawn,
Thank you so much for the kind words and for choosing Aptive! It means a lot to hear that scheduling and rescheduling has been easy and stress-free for you, that’s exactly the experience we want every customer to have.
We’re glad you feel confident working with us, and we’ve got your pest control needs handled. Thanks again for being part of the Aptive family!
-Jasmine
The person who came out to do the…
The person who came out to do the service was very informative and reassuring. Answered every question and did a great overall job.
13 mars 2026
Réponse de Aptive Pest Control - Austin
Hi Francisco,
We’re so glad to hear our service professional was informative and reassuring! At Aptive, we take pride in making sure every visit is handled with care, answering all questions and providing thorough service so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!
-Jasmine
I'm done with Aptive.
This last visit was the last straw. After struggling with finding an agent that was both knowledgeable, effective AND respectful, I gave Aptive a second chance with a request for a senior agent, like Richard, only. Then we had a rodent, spider & wasp issue, despite putting measures in place to prevent them both. As if finding out I was paying for services either not rendered and/or were ineffective, wasnt enough, I had one agent leave rat poision in our home which my child found, another agent never showed up for our service of serious horsefly infestation and another agent tell me that 'inspecting the attic for pests dead or alive wasn't his job'....despite that being the entire reason for his visit. We had an animal get trapped in our attic, die, and then had to deal with a massive infestation of horseflies in our home as a result. Not only was this abhorrent and horrific to deal with, it's a serious health hazard. I had to personally kill over 300 horseflies next to my son's room in a span of 48 hours while I waited for yet another agent because "they dont work on sundays and saturday was already booked". All of this could have been avoided if the first two agents had done their job and grew increasingly worse due to negligence. Given all of this, plus having rodent issues, silverfish & spiders AND active wasp nests continually around our home despite having monthly service, I am now done with Aptive entirely.
3 mars 2026
Réponse de Aptive Pest Control - Austin
Hi Erin,
Thank you for taking the time to share such detailed feedback about your experience. Reading through what you described, it’s clear this situation was extremely frustrating and stressful for you and your family, especially with the safety concerns involving your child, the rodent bait left inside the home, and the pest activity you were dealing with at the same time.
At Aptive, our goal is to provide reliable service and peace of mind, and the experience you outlined does not reflect the standard we strive to deliver. Concerns such as bait placement, missed appointments, communication about the scope of a visit, and the level of service you received are all very serious and deserve a thorough review. We also understand how upsetting it must have been to deal with the situation in your attic and the resulting pest activity in your home while waiting for assistance.
Your feedback about requesting a more experienced service professional and still feeling that the service did not meet expectations is important for our team to hear. Experiences like this are not something we take lightly, and we would truly like the opportunity to review your account, the service history, and the concerns you raised so we can better understand what happened.
If you’re willing, please reach out to us at socialmedia@goaptive.com and reference your review so we can connect you with the appropriate team to look into this further. We appreciate you bringing this to our attention and for the time you spent sharing your experience with Aptive.
-Jasmine
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