I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish. They to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tan... Voir plus
L'entreprise a répondu
Aptive Pest Control sends the same technician every time for my service. He knows me by name, knows his way around and thoroughly makes sure every single need is met. Incredible way to take care of... Voir plus
L'entreprise a répondu
Paul was great and did the service. Only minus I will give is the aptive online portal. I have to call reschedule all the time. I requested the agent that I need the service quaterly but still th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
7801 North Lamar, Suite E182, 78752, Austin, TX, Etats-Unis
- 15127102494
We overthink pests so you don't have to.
4,5
Excellent
201 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We’ve been with Aptive since 2020 and…
We’ve been with Aptive since 2020 and they’ve always taken care of any issues and always within a timely manner.
1 avril 2026
Réponse de Aptive Pest Control - Austin
Thank you so much for taking the time to share your experience with Aptive, Doreena! It's absolutely wonderful to know that you've been satisfied with our services since 2020 and that we've been able to handle your pest control needs promptly. Your positive feedback and perfect rating mean a lot to us, and we are grateful for your continued trust in our team. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful to have you with us!
-Alexis
Easy to work with and can easily…
Easy to work with and can easily reschedule if needed without any worries. Great pest company!
18 juillet 2025
Réponse de Aptive Pest Control - Austin
Hi Dawn,
Thank you so much for the kind words and for choosing Aptive! It means a lot to hear that scheduling and rescheduling has been easy and stress-free for you, that’s exactly the experience we want every customer to have.
We’re glad you feel confident working with us, and we’ve got your pest control needs handled. Thanks again for being part of the Aptive family!
-Jasmine
The person who came out to do the…
The person who came out to do the service was very informative and reassuring. Answered every question and did a great overall job.
13 mars 2026
Réponse de Aptive Pest Control - Austin
Hi Francisco,
We’re so glad to hear our service professional was informative and reassuring! At Aptive, we take pride in making sure every visit is handled with care, answering all questions and providing thorough service so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!
-Jasmine
I'm done with Aptive.
This last visit was the last straw. After struggling with finding an agent that was both knowledgeable, effective AND respectful, I gave Aptive a second chance with a request for a senior agent, like Richard, only. Then we had a rodent, spider & wasp issue, despite putting measures in place to prevent them both. As if finding out I was paying for services either not rendered and/or were ineffective, wasnt enough, I had one agent leave rat poision in our home which my child found, another agent never showed up for our service of serious horsefly infestation and another agent tell me that 'inspecting the attic for pests dead or alive wasn't his job'....despite that being the entire reason for his visit. We had an animal get trapped in our attic, die, and then had to deal with a massive infestation of horseflies in our home as a result. Not only was this abhorrent and horrific to deal with, it's a serious health hazard. I had to personally kill over 300 horseflies next to my son's room in a span of 48 hours while I waited for yet another agent because "they dont work on sundays and saturday was already booked". All of this could have been avoided if the first two agents had done their job and grew increasingly worse due to negligence. Given all of this, plus having rodent issues, silverfish & spiders AND active wasp nests continually around our home despite having monthly service, I am now done with Aptive entirely.
3 mars 2026
Réponse de Aptive Pest Control - Austin
Hi Erin,
Thank you for taking the time to share such detailed feedback about your experience. Reading through what you described, it’s clear this situation was extremely frustrating and stressful for you and your family, especially with the safety concerns involving your child, the rodent bait left inside the home, and the pest activity you were dealing with at the same time.
At Aptive, our goal is to provide reliable service and peace of mind, and the experience you outlined does not reflect the standard we strive to deliver. Concerns such as bait placement, missed appointments, communication about the scope of a visit, and the level of service you received are all very serious and deserve a thorough review. We also understand how upsetting it must have been to deal with the situation in your attic and the resulting pest activity in your home while waiting for assistance.
Your feedback about requesting a more experienced service professional and still feeling that the service did not meet expectations is important for our team to hear. Experiences like this are not something we take lightly, and we would truly like the opportunity to review your account, the service history, and the concerns you raised so we can better understand what happened.
If you’re willing, please reach out to us at socialmedia@goaptive.com and reference your review so we can connect you with the appropriate team to look into this further. We appreciate you bringing this to our attention and for the time you spent sharing your experience with Aptive.
-Jasmine
Réponse de Aptive Pest Control - Austin
Hi Mark,
Thank you for sharing your feedback! We’re thrilled to hear that Cody and our team have provided knowledgeable, customer-focused service. At Aptive, we pride ourselves on delivering professional and attentive pest control, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Austin
Hi Linda,
Thank you for sharing your feedback! We’re glad to hear that our team was polite and attentive to your requests. At Aptive, we pride ourselves on providing professional, responsive, and thorough service, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
The people that come to do services are…
The people that come to do services are great but your customer service line leaves much to be desired. They have no clue what they are doing, its frustrating and not efficient at all.
26 février 2026
Réponse de Aptive Pest Control - Austin
Hi Paula,
Thank you for taking the time to share your feedback. We’re glad to hear that our service professionals have provided a positive experience, but we sincerely apologize for the frustration you’ve encountered with our customer service line. At Aptive, we strive to make every part of the experience, both in-home and over the phone, smooth and efficient, and it’s clear we fell short in this instance.
Your feedback is very important and will be shared with our customer service team to help improve training and processes so future interactions are more efficient and helpful. If you’re open to it, we encourage you to reach out to us directly at socialmedia@goaptive.com so we can address any current concerns and ensure your needs are fully met.
We truly appreciate you being part of the Aptive family and thank you for giving us the opportunity to make things right.
-Jasmine
Great service
6 mars 2026
Réponse de Aptive Pest Control - Austin
Hi Phil,
Thank you for sharing your feedback! We’re glad to hear that you’ve had a great experience with Aptive. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Austin
Hi Maribel,
Thank you for sharing your feedback! We’re glad to hear you had a positive experience. At Aptive, we strive to provide reliable and thorough service every time, and it’s always great to know our efforts are appreciated. We truly value you choosing Aptive to help protect your home.
-Jasmine
I’ve had Aptive for several years now
I’ve had Aptive for several years now. The techs are always courteous and efficient. They check in each and every time to see if you have problems. They are always careful around the pond and butterfly garden.
4 mars 2026
Réponse de Aptive Pest Control - Austin
Hi Eileen,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive service professionals consistently provide courteous and efficient service while taking the time to check in on any concerns. It’s wonderful to know that our team is mindful of your pond and butterfly garden, as we strive to provide effective pest protection while respecting the spaces that matter most to our customers. We truly appreciate your continued trust in Aptive over the years.
-Jasmine
Please treat mosquitoes more…
Please treat mosquitoes more consistently, yes, they are already biting in Texas, in late February
1 mars 2026
Réponse de Aptive Pest Control - Austin
Hi Bob,
Thank you for sharing your feedback with us. I completely understand how frustrating it can be to deal with mosquitoes, especially when the season seems to start earlier than expected. At Aptive, we strive to provide consistent and effective mosquito control to help protect your home and yard.
Your feedback is important and helps us ensure our treatments are scheduled and applied effectively. If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account and make sure your service plan is addressing your needs.
We appreciate your trust in Aptive and are committed to keeping your home as comfortable and protected as possible.
-Jasmine
Great service
Always show up when they say they are going to. We haven’t seen bugs since we started using their services.
27 février 2026
Réponse de Aptive Pest Control - Austin
Hi George,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been reliable and that our services have helped keep your home protected. At Aptive, we take pride in providing professional, timely, and effective service, and it’s wonderful to know our efforts are making a difference for you.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.
-Jasmine
Awesome company
Awesome company! We don’t have any bug problems.They always come back if we see any kind of bug…which isn’t often. Highly recommended!
18 février 2026
Réponse de Aptive Pest Control - Austin
Hi Leanne,
Thank you for sharing your experience! We’re thrilled to hear that Aptive has been able to keep your home protected and that our team is responsive whenever you do see any activity.
At Aptive, we take pride in providing thorough, reliable, and proactive pest control so our customers can enjoy peace of mind. Your recommendation means a lot, and we truly appreciate your trust in Aptive to protect your home.
-Jasmine
How Can we Serve you?
The Aptive representatives that come to treat our home are always very cooperative and do their best to make sure that the follow through on our requests.
30 janvier 2026
Réponse de Aptive Pest Control - Austin
Hi Stephen,
Thank you for sharing your experience! We’re so glad to hear that our Aptive service professionals are cooperative and attentive to your requests. Providing thorough, personalized service is exactly what we aim for, and it’s wonderful to know that our team’s efforts are making a difference in your home.
We truly appreciate your feedback and your trust in Aptive to protect your home. We look forward to continuing to provide the reliable care and attention you deserve!
-Jasmine
Réponse de Aptive Pest Control - Austin
Hi Cindy,
Thank you for sharing your experience with Aptive. We’re glad to hear our team provided thorough service and met your expectations. Providing reliable and attentive care is always our goal, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
My representative was excellent and
My representative was excellent and. I was very pleased with my appointment. However the gnats have returned. I even put bleach in my bathtub as you suggested. The blue light has not trapped any even after you moved it to the bathroom. I would appreciate Aptive’s assistance with this issue. Thank you!
24 février 2026
Réponse de Aptive Pest Control - Austin
Hi Sandy,
Thank you for your feedback. We’re glad your Aptive service professional provided excellent service and that your appointment left a positive impression.
I understand how frustrating it is that gnats have returned despite following the suggested steps. Sometimes additional evaluation and targeted treatment are needed to fully resolve the issue.
Please reach out to us at socialmedia@goaptive.com with your account details so we can review your situation and take the next steps to get your home comfortable and protected. We appreciate you choosing Aptive and giving us the opportunity to help.
-Jasmine
Réponse de Aptive Pest Control - Austin
Hi Stefanie,
Thank you for sharing your feedback! We’re thrilled to hear that you’re happy with both the service and communication from our team. At Aptive, we pride ourselves on providing thorough, reliable service while keeping our customers informed every step of the way. Your kind words mean a lot, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
Réponse de Aptive Pest Control - Austin
Hi Connie,
Thank you for taking the time to leave this review. We really appreciate you sharing your experience with Aptive.
One of our goals is to stay ahead of seasonal pest trends so we can address potential concerns before they become bigger issues. It’s great to hear that your service professional was proactive and attentive to what you may encounter this time of year. That kind of awareness is an important part of delivering effective, customized service.
Thank you for choosing Aptive and for trusting us to help protect your home throughout the season.
-Jasmine
Dakota's service 2-20-26
Dakota is friendly and professional. I appreciate Aptive Pest Control, for the dependable, outstanding and continuous service that they provide.
21 février 2026
Réponse de Aptive Pest Control - Austin
Hi Maria,
Thank you so much for sharing your experience! We’re thrilled to hear that Dakota’s professionalism and friendliness made such a positive impression. At Aptive Environmental, we strive to provide dependable, consistent service that our customers can rely on, and it’s wonderful to know that our efforts are making a difference for you.
Your feedback means a lot to our team and motivates us to keep delivering the outstanding service our customers deserve. We truly appreciate you choosing Aptive and trusting us with your home!
-Jasmine
Red wasps!
They were able to send someone out the day after I called. The technician was thorough.
21 février 2026
Réponse de Aptive Pest Control - Austin
Hi Esther,
Thank you for taking the time to share your experience! We’re glad to hear that we were able to respond quickly and get someone out the very next day. At Aptive Environmental, we strive to provide prompt, thorough service that addresses our customers’ needs efficiently and effectively.
It’s great to know our service professional's attention to detail made a positive impact. We truly appreciate you choosing Aptive and trusting us to protect your home!
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.