Great technicians doing the great work! However... The company seems to be on a quest to make it harder and harder to communicate with them: - No workable email support (only by phone) - No flex... Voir plus
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Établissement
Changer d'établissement472 Lindbergh Avenue, 94551 Livermore, California, US
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Lisez les avis des autres
Always an easy service that doesn’t go unnoticed. I have a garden so I’m always making sure the area is clean and Aptive members have gone out of their way of cleaning up anything I had forgotten abou... Voir plus
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Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... Voir plus
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Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
472 Lindbergh Avenue, 94551, Livermore, California, Etats-Unis
- 14158432163
We overthink pests so you don't have to.
4,3
Excellent
345 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de Aptive Pest Control - Bay Area
Hi Sally,
Thank you for sharing your experience! We’re glad to hear our team has been punctual, thorough, and friendly. At Aptive, we take pride in providing reliable service while treating your home with care, so it’s wonderful to know our efforts are appreciated.
We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.
-Jasmine
Scheduling the service automatically…
Scheduling the service automatically and showing up on time and spraying all around my house.
6 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Amjad,
Thank you for sharing your feedback! We’re glad to hear that your service was scheduled efficiently, our team arrived on time, and your home was thoroughly treated.
At Aptive, we take pride in providing reliable and comprehensive pest control to protect your home, and it’s wonderful to know our efforts are making a difference.
Thank you for being a valued member of the Aptive community. We look forward to continuing to serve you!
-Jasmine
Return visit to eradicate ants
Our technician made a return visit to help with an inundation of ants. He made sure to re-address the ant problem that re-occurred after a visit several weeks ago. He was very professional and used three techniques to address the problem.
14 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Joan,
Thank you for sharing your feedback and for giving us the opportunity to address the ant issue in your home. We’re thrilled to hear that our service professional was able to return and effectively re-address the problem using multiple techniques.
At Aptive, we take pride in providing thorough, professional service and ensuring our customers’ homes are protected. Your kind words mean a lot to our team, and we’re glad we could make a difference for you.
Thank you for being a valued member of the Aptive community. We look forward to continuing to serve you.
-Jasmine
Réponse de Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback! We’re glad to hear that you’ve found our service to be reliable. At Aptive, we take pride in providing consistent and thorough pest control to keep your home protected.
We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.
-Jasmine
We have been using Aptive for almost 5…
We have been using Aptive for almost 5 years, they are knowledgeable and always explain the process we highly recommend Aptive. Thank you Roy for doing a great job
13 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your kind words and for being a loyal member of the Aptive community for nearly five years! We’re thrilled to hear that our team has consistently provided knowledgeable service and clear explanations.
We’ll be sure to pass your praise along to Roy. He’ll be delighted to hear your feedback. Your recommendation means a lot to us, and we look forward to continuing to protect your home for years to come.
-Jasmine
Very Satisfactory Aptive Service
Aptive fields helpful and competent technicians who are good communicators.
6 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals are helpful, competent, and communicate effectively. At Aptive, we take pride in providing professional and attentive service to every home we visit.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Great service
Love the text ahead of the visit. Leaves me time to think about what issues we have going on. Responded to my return text. Once arrived, discussed further. Service performed well and quickly. Pictures show work perfectly.
10 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Cindra,
Thank you for sharing your experience! We’re glad the text reminders and follow-ups helped make your service smooth and easy to manage. It’s great to hear the visit was thorough, efficient, and that the pictures gave you confidence in the work performed.
We truly appreciate you being part of the Aptive community, and if you ever need anything else, we’re always here to help.
-Jasmine
the service person was very helpful…
the service person was very helpful addressing my issue and explained it so I can be proactive myself in helping with prevention
10 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Geraldine,
Thank you for sharing your experience! We’re glad to hear that our service professional was helpful and took the time to explain how you can be proactive with prevention. At Aptive, we strive to provide not only effective service but also guidance that empowers our customers to maintain a safe and protected home.
We truly appreciate having you as part of the Aptive community and look forward to continuing to support you.
-Jasmine
Less bugs
Since we have started using Aptive we have seen less spider webs, no ants in the house. The techs ask us relevant questions and listen to us.
3 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Cindy,
Thank you for sharing your experience! We’re thrilled to hear that you’ve seen fewer spider webs, no ants in your home, and that our service professionals take the time to ask relevant questions and listen to your concerns. At Aptive, we strive to provide effective, tailored pest protection while making sure our customers feel heard and supported.
We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
This is the 2nd review-how many do you need?
This is the 2nd review & am confused to how many I have to submit? I need a time frame that my service will be done so I can open back gate and I would also like to go over areas I would like sprayed. This last service there where 2 areas am not confident got done? I also not happy that I get charged monthly even when NO service has been completed.
4 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi there,
Thank you so much for reaching out again and sharing this with us. I can absolutely understand why you’d feel frustrated, you shouldn’t have to chase down updates or wonder when your Aptive service will happen, and I’m really glad you let us know what’s been going on.
I want to make sure we get things right for you moving forward. Our services are scheduled within set time frames, and we’re always happy to work with you so you can open the back gate ahead of time and walk through the specific areas you want treated. Please reach out to us at socialmedia@goaptive.com so we can coordinate a time frame for your upcoming service.
As for the concerns about areas possibly being missed during your last service, thank you for pointing that out. I’ll have your account reviewed so we can make sure everything that should be treated is treated. And regarding billing, we only want you to feel confident in the value of your plan, so we’ll take a closer look at your account to make sure everything lines up the way it should.
We really appreciate you being a part of the Aptive neighborhood, and we’ll do everything we can to make your experience smoother from here.
-Jasmine
During the past 17 months of an 18…
During the past 17 months of an 18 month contract your field service technicians have not performed their tasks in a consistent manner. All the technicians, except 2, have left spider webs, miminal spraying, stating that certain areas can not be sprayed,etc. Depending upon who shows up, I get a different answer to my questions. I have called the customer service number and consistently told that the next technician will be better. Of course that never happened except on 2 occasions. I am not interested in renewing the contract when it expires on 1/29/26. Horrible experience with this company even after expressing the poor service received.
7 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Ceda,
Thank you so much for taking the time to share this with us. I really appreciate you being so clear about your experience, and I’m genuinely disappointed to hear that our service professionals haven’t been consistent for you over the course of your contract. That’s not the level of care we want to provide, and you deserved better from Aptive.
I understand why you’d feel frustrated after getting different answers and results depending on who showed up. You should be able to rely on a consistent, thorough service every visit, and I’m grateful you brought this to our attention so we can address it internally.
While I know you’re not interested in renewing when your contract ends, I still want to make sure the remainder of your time with Aptive feels like you’re being taken care of. If you’re open to it, I’d love to review your account and make sure your final service is handled the right way so we can finish strong for you.
Thank you again for being a part of the Aptive neighborhood. Your feedback truly helps us improve, and we appreciate you giving us the chance to make things right.
-Jasmine
Promptness
Promptness, courtesy of technician. Thorough explanation of what he was doing.
1 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Frederick,
Thank you so much for sharing your experience! We’re thrilled to hear that your service professional was prompt, courteous, and took the time to explain everything thoroughly. At Aptive, we strive to make every visit informative and hassle-free, and it’s wonderful to know we hit the mark for you.
We truly appreciate you being a part of the Aptive neighborhood and look forward to keeping your home protected moving forward!
-Jasmine
REVIEW
Everything was fine. Technician arrived on time. He was courteous and efficient and inspected all suspect areas. He set rat traps in appropriate places and informed me that Aptive would return to inspect and remove traps that caught rats/mice and would reassess the situation next month. Since Aptive does not remove rat debris, he referred me to a company that does.
6 décembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Susan,
Thank you for taking the time to share your experience. I’m glad to hear that our service professional arrived on time, was courteous and efficient, and thoroughly inspected all areas of concern. Setting traps strategically and keeping you informed of next steps is exactly the level of service we aim to provide at Aptive.
I also appreciate your understanding regarding debris removal and that our service professional was able to refer you to a company that can assist. Your feedback helps us continue to provide clear communication and effective solutions for all our customers.
Thank you for being part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
The service technician was professional…
The service technician was professional and comprehensive. Unfortunately, the service did not resolve the rodent problem we have; however, this was through no fault of the service technician.
20 novembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Joseph,
Thank you for sharing your feedback. We’re glad to hear that our service professional provided professional and comprehensive service. I completely understand your frustration with the ongoing rodent issue, and we appreciate you recognizing that this was not due to the service professional's efforts.
At Aptive, we are committed to finding solutions and will work with you to address the situation fully. Please reach out to us directly at socialmedia@goaptive.com so we can discuss the next steps to help resolve the problem and ensure your home receives the protection you expect. We truly appreciate you being part of the Aptive family and giving us the opportunity to make this right.
-Jasmine
good stuff but im still waiting for…
good stuff but im still waiting for this month when they coming
29 octobre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Hugo,
Thank you for sharing your feedback! We’re glad to hear you’ve had a positive experience so far. I completely understand wanting to know when your next service will occur. At Aptive, we strive to keep our customers informed and ensure timely service visits.
Could you please reach out to us at socialmedia@goaptive.com with your service address or account details? We’d be happy to confirm your upcoming appointment and make sure everything is scheduled properly. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
The service was to address ants…
The service was to address ants infestation. The service man came once and didn't fix the problem. He came second time and didn't fix the problem. The ants still exist and moving everywhere. He even said my we are rude. He didn't spray under the sink where he promised he would. Good part is he came on the appointment day. But the service didn't fix the problem.
18 novembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi there,
Thank you for taking the time to share your experience. I’m very sorry to hear that the ant issue in your home has not been resolved and that your experience with our service professional did not meet the high standards we strive for at Aptive.
We take concerns like this seriously and want to make things right. I’d like to schedule a follow-up visit with one of our experienced service professionals to thoroughly address the issue and ensure all areas, including under the sink, are properly treated.
We truly appreciate you being part of the Aptive neighborhood and want to make sure your home is fully protected. Please reach out to us directly at socialmedia@goaptive.com so we can coordinate the next steps and resolve this for you.
-Jasmine
Half ass work
Twice i forgot to leave the side gate open and they never called to gain access. They just did the front of the house and called it complete and i was charged full price. I won't be renewing the contract.
18 novembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi LaRon,
Thank you for taking the time to share your experience. I’m sorry to hear about the issues with access to your side gate and that the service did not meet your expectations. We understand how frustrating it can be to feel that your home hasn’t received the full attention you were promised.
We take feedback like this very seriously and want to make things right. Please reach out to us directly at socialmedia@goaptive.com so we can review what happened, ensure any missed areas are addressed, and discuss how we can better support you moving forward.
We truly appreciate you being part of the Aptive neighborhood and hope to have the opportunity to provide the complete, high-quality service you deserve.
-Jasmine
Réponse de Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our team communicated clearly and provided professional service. At Aptive, we strive to make every visit effective, convenient, and stress-free for our customers.
We truly appreciate your trust in us and look forward to continuing to serve your home.
-Jasmine
Javon's attentiveness and pictures he sent of the areas he treated and dusted of cobwebs. Very polite and courteous caring of our property.
Javon's attentiveness and pictures showing the service
19 novembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi there,
We’re thrilled to hear that Javon provided attentive and thorough service while taking care of your home! At Aptive, we pride ourselves on respectful, detail-oriented work and clear communication to ensure every customer feels confident and cared for. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to protect and maintain your home.
-Jasmine
Couldn’t give me a refund on a service…
Couldn’t give me a refund on a service I did not authorize
19 novembre 2025
Réponse de Aptive Pest Control - Bay Area
Hi Dariyanna,
Thanks for sharing this with us. I understand how frustrating it can be to see a charge for a service you didn’t authorize. We do send notifications before services, but I’d be happy to review your account with you directly and see what we can offer to make this right.
When you have a moment, please reach out to us at socialmedia@goaptive.com so we can go over your account and address your concerns. Thanks again for being a part of the Aptive neighborhood, we appreciate the chance to get this resolved for you.
-Jasmine
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