Kelan (Key) is an absolute gem discovered where you never thought you’d find one! So thorough, informative, respectful of our property.
L'entreprise a répondu
Établissement
Changer d'établissement733 E Lakeview Plaza Blvd., 43085 Worthington, OH, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I started using Aptive 6 years ago when we moved into our home. While I’m not a fan of companies that send solicitors door to door to drum up business….i started a plan with them intending to cancel... Voir plus
L'entreprise a répondu
Everything is wrong. Aptive is incompetent when it comes to customer services. You don't seem to listen to customer concerns, nor address request. From the first day that I signed up for Aptive serve... Voir plus
L'entreprise a répondu
I have been with Aptive for 5 years now as a customer and I remain with them even though other companies have approached me for their business. I remain with Aptive as a customer because they really... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
733 E Lakeview Plaza Blvd., 43085, Worthington, OH, Etats-Unis
- 16143687196
We overthink pests so you don't have to.
4,7
Excellent
134 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Julien always does a great job
Julien always does a great job. Tells me when he will be there and then sends me pics of what he did. Very courteous.
3 juin 2026
Réponse de Aptive Pest Control - Columbus
Hi Carolyn,
Thank you for sharing your experience! We're delighted to hear that Julien has consistently provided such thoughtful and professional service. Keeping you informed, following through on commitments, and providing photos after service are all important ways we strive to build trust with our customers.
At Aptive, we believe great service is about more than just pest control, it's about making sure you feel confident that everything has been handled with care. We'll be sure to share your kind words with Julien. Thank you for choosing Aptive, and we're grateful to have you as part of our community!
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Columbus
Hi Sandra,
Thank you for sharing this and for choosing Aptive. We’re glad to hear Mike was prompt, courteous, and attentive to your needs during the service visit.
That’s exactly what we aim for at Aptive, making sure every detail is handled with care and attention so you feel supported and confident in the service you receive. We appreciate your feedback!
-Jasmine, Aptive Care Team
No More Ants
Representative, Michael, explained everything well and was very thorough in treating the appropriate areas.
22 mai 2026
Réponse de Aptive Pest Control - Columbus
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Kelan (Key) is an absolute gem…
Kelan (Key) is an absolute gem discovered where you never thought you’d find one! So thorough, informative, respectful of our property.
20 mai 2026
Réponse de Aptive Pest Control - Columbus
Hi Amy,
Thank you for the wonderful feedback! We’re so glad to hear Kelan (Key) made such a strong impression during your service. It’s great to know he was thorough, informative, and respectful of your property, that’s exactly the standard we aim for at Aptive.
We’ll be sure to share your kind words with him, it’s always rewarding when a service professional’s effort is recognized like this. We appreciate you choosing Aptive and trusting us to keep things handled with care at your home.
-Jasmine, Aptive Care Team
I have asked for Service call and They…
I have asked for Service call and They charged me full price. Now I just credit for next Treatment which is 2 moths aprat
5 mai 2026
Réponse de Aptive Pest Control - Columbus
Hi Rakesh,
Thank you for taking the time to share your concerns. I’m sorry for the frustration around your service call and billing, especially if the resolution offered didn’t feel clear or fair to you. We understand how important it is for pricing and service timing to be straightforward and easy to follow.
At Aptive, we want every customer to feel confident in both the service they receive and how it’s handled financially. We’ve got this handled on our end, and we’d like the chance to take a closer look at your account to make sure everything is accurate and clearly explained, including the credit and your upcoming treatment schedule.
Please reach out to us directly at socialmedia@goaptive.com so we can review the details with you and make sure this is fully addressed.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Columbus
Hi Tony,
Thank you for taking the time to share this, we really appreciate it.
We’re glad to hear your experience with Aptive felt complete and that communication stood out in a positive way. Clear updates and thorough service are things our team puts a lot of focus on, so it’s great to know that came through for you.
We appreciate you trusting Aptive with your home. We’ve got this handled, and we’re here whenever you need us.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Columbus
Hi Sue,
We really appreciate you sharing this, thank you! It’s great to hear you found your Aptive service to be very thorough.
That level of detail is exactly what we aim for, making sure your home is carefully inspected and your pest concerns are fully handled during every visit. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Great service
18 avril 2026
Réponse de Aptive Pest Control - Columbus
Hi Rachel,
Thank you for taking the time to share this, we really appreciate it! We’re glad to hear you received great service from Aptive. That’s exactly what we aim to deliver every visit.
We focus on making sure every detail is handled with care, consistency, and professionalism so your home stays protected and your experience stays simple and positive. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Service is great
Service is great. Representatives always text upon arrival and send pictures of what they’re doing. Upon request they will come inside to see a problem and discuss it. Always helpful and informative.
14 avril 2026
Réponse de Aptive Pest Control - Columbus
Hi Becky,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear you’ve had such a positive experience with Aptive. It’s great to know our team is communicating clearly on arrival, providing photos, and taking the time to come inside and walk through any concerns with you when needed, that’s exactly the level of helpful, informative service we aim for. We’re always here to keep things handled for you and your home, every step of the way.
-Jasmine
The Technician was thorough and…
The Technician was thorough and efficient. He arrived when expected and the process was smooth. As always, the service was great!
9 avril 2026
Réponse de Aptive Pest Control - Columbus
Thank you so much for taking the time to share your experience with us, Dianne! We're thrilled to hear that our service professional was thorough and efficient, and that the service met your expectations. It's always our goal to provide smooth and reliable service, and your feedback is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!
-Alexis
They do what they promise
The technician showed up when promised, performed the work as promised, and was a very nice person to boot. What more can you ask for?
31 mars 2026
Réponse de Aptive Pest Control - Columbus
Hi there,
We’re thrilled to hear our service professional arrived on time, completed the work as promised, and made such a positive impression! At Aptive, we take pride in handling every detail with care so your home is protected and your experience is smooth and worry-free. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Mr Ferguson was Very thorough and…
Mr Ferguson was Very thorough and knowledgeable Thanks
4 avril 2026
Réponse de Aptive Pest Control - Columbus
Hi Debra,
Thank you for sharing your feedback! We’re thrilled to hear that the service professional was thorough and knowledgeable during your service. At Aptive, we take pride in making sure every home and pest concern is fully handled, and it’s great to know our team’s expertise is making a difference.
We’ll be sure to pass along your kind words to Mr. Ferguson. Thank you for choosing Aptive and for taking the time to share your experience!
-Jasmine
Royhlian was extremely helpful with…
To Rohylian was extremely helpful with explaining what was happening in my yard. How to deal with it and changes were made. Great guy.
18 mars 2026
Réponse de Aptive Pest Control - Columbus
We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!
-Alexis
Consistent Good Service
I have been with Aptive for 5 years now as a customer and I remain with them even though other companies have approached me for their business. I remain with Aptive as a customer because they really care when they come out to fulfill their job of keeping pests away from your home. They answer your questions always with patience and they make you aware of problems with pests that you didn’t even know about. They help alleviate pest issues promptly and give the customer a great price for helping keep their house safe.
22 février 2026
Réponse de Aptive Pest Control - Columbus
Hi Jennifer and Ken,
Thank you so much for sharing your experience and for being a loyal customer for the past five years! We’re thrilled to hear that our team’s care, patience, and thoroughness have made such a positive impact in keeping your home protected.
At Aptive Environmental, we take pride in not only addressing pest issues promptly but also in educating our customers and providing value through our service. Hearing that you notice and appreciate those efforts means a lot to our entire team.
We truly appreciate your continued trust in Aptive and the opportunity to keep your home safe and comfortable!
-Jasmine
Réponse de Aptive Pest Control - Columbus
Hi Jan,
Thank you for sharing your feedback! We’re glad to hear that everything is going well. At Aptive Environmental, we strive to provide reliable, thorough service that keeps your home protected from pests.
We truly appreciate you choosing Aptive and trusting us with your home!
-Jasmine
They’ve worked with MY schedule
They’ve worked with MY schedule, my pets, and being handicapped. They check things I wouldn’t have thought of. They’re wonderful
13 février 2026
Réponse de Aptive Pest Control - Columbus
Hi Eve,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been flexible with your schedule, considerate of your pets, and attentive to your specific needs. At Aptive Environmental, we strive to provide service that is not only thorough but also thoughtful and accommodating for every home and every customer.
It’s wonderful to know that our attention to detail and care has made a positive difference for you. Feedback like yours motivates our team to continue delivering the high-quality, personalized service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
Communication was great
Communication was great. I do not intend to have the inside of the house treated, but the treatments on the outside are thorough and effective. Thank you.
12 février 2026
Réponse de Aptive Pest Control - Columbus
Hi Debbie,
Thank you for sharing your experience! We’re glad to hear that our communication has been clear and that your exterior treatments are thorough and effective. At Aptive, we take pride in providing reliable, targeted pest protection while respecting each customer’s preferences.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Beth was very forthcoming in what her…
Beth was very forthcoming in what her treatment plan would involve.
11 février 2026
Réponse de Aptive Pest Control - Columbus
Hi there,
Thank you for sharing your experience! We’re glad to hear that Beth was clear and upfront about her treatment plan. At Aptive, we strive to provide thorough, effective pest control while keeping our customers fully informed every step of the way, so it’s wonderful to know Beth delivered on that promise.
We truly appreciate your feedback and for trusting Aptive to protect your home.
-Jasmine
The technicians are always friendly and…
The technicians are always friendly and address any issue's immediately without hesitation.
4 février 2026
Réponse de Aptive Pest Control - Columbus
Hi Gerald,
We really appreciate you taking the time to share your experience! It’s wonderful to hear that our service professionals are consistently friendly and quick to address any issues. At Aptive, we pride ourselves on providing reliable, attentive service, and it’s great to know that reflected in your experience.
Thank you for choosing Aptive, and we look forward to keeping your home and yard protected!
-Jasmine
Réponse de Aptive Pest Control - Columbus
Hi Kerry,
Thank you so much for the 5 stars and for your kind words about the customer service you’ve received. Everyone here at Aptive works hard to make each interaction helpful, friendly, and consistent, so it’s wonderful to know that’s been your experience every time. We truly appreciate you choosing Aptive and being part of our community, and we look forward to continuing to take great care of you.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.