Their technicians communicate so well with their customer's . Vert knowledgable. They let you know when they will be there ,ask you if you have any problems we need to take care of,take picture's of w... Voir plus
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Lisez les avis des autres
I had my pest control canceled by the technician in February and had no phone contact to set up a new appointment. I was home all day waiting but got a text saying he’d be here late in the afternoon.... Voir plus
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Each and everyone who has come to apply treatments has been professional, personable and pleasant! Yesterday, Kyle treated areas which I discussed with him. These included care for the firewood and... Voir plus
L'entreprise a répondu
Every time Aptive arrives they check to see if there are any additional problems that I need done and if I am not home I am able to text them. They are respectful, knowledgeable and completely throug... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
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Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
4671 Alpine Ave NW, 49321, Comstock Park, MI, Etats-Unis
- 16165777367
We overthink pests so you don't have to.
4,1
Bien
155 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Never know what time they will be at…
Never know what time they will be at the house, so have to be home until they arrive. We have had so many ants that one spray has not taken care of it.
6 juin 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Zena,
Thank you for taking the time to share your experience and let us know what’s been going on. We really appreciate you choosing Aptive, and we’re sorry you’ve been left feeling frustrated and unsure about your service.
We completely understand how difficult it is when you’re battling an ant problem — especially when you’re not sure when our team will arrive to address it. Our service professionals do their best to accommodate schedules while delivering a thorough treatment, but we know that uncertainty can be frustrating.
Additionally, many pests, especially ants, can be persistent and may require follow-up treatments to fully eradicate them. This isn’t a reflection of a failed service but a process that sometimes involves multiple visits to break their lifecycle.
We’d really appreciate the opportunity to make this right for you. Please feel free to reach back out directly at socialmedia@goaptive.com or let us know a convenient time for a follow-up visit. Our team is here to make sure you’re completely satisfied with your service — because your peace of mind truly matters to us at Aptive.
-Jasmine
The test of a great pest control…
The test of a great pest control company is freedom from pests….and that they take care of…..Aptive follows up with pleasant customer service and efficient technicians
6 juin 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Salvatore,
Thank you for sharing such thoughtful feedback! We couldn’t agree more—the real measure of great pest control is a comfortable home, and we're so glad Aptive has delivered that peace of mind for you. It’s great to hear that our customer service team and service professionals have also made your experience pleasant and efficient. We're grateful to have you as part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Ant Treatment is not effective
Ant treatments are not effective. We have been with Aptive for an entire year. Ant infestation is just as bad and in some areas worse than when we started treatment. We have had return treatments with little effect.
13 mai 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Karen and Brent,
Thank you for sharing your experience with us. At Aptive, we genuinely care about delivering effective pest control, and I’m sorry to hear your ant issues have persisted despite our treatments. We understand how frustrating this can be, especially after a year of service.
We’d like to take a closer look at your situation and work with you to develop a more targeted approach to get those ants under control. Please reach out to our team directly at socialmedia@goaptive.com so we can schedule a thorough follow-up service and ensure you receive the attention and results you deserve.
We appreciate your patience and the opportunity to make this right as part of the Aptive family.
-Jasmine
I have really appreciated the service…
I have really appreciated the service from Aptive after recent experiences with Terminix. Any requests I’ve had have been taken care of in a timely manner & professional manner.
24 mai 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Nancy,
Thank you for sharing your experience and for trusting Aptive with your pest control needs. We’re glad to hear that our team has been responsive and professional, especially after your past challenges. Providing timely, dependable service is a commitment we take seriously, and we appreciate you being part of the Aptive neighborhood. We look forward to continuing to protect your home!
-Jasmine
Always a great job done!
3 juin 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Kyle,
Thanks so much for the kind words! We're so glad to hear you're happy with the service --- we truly take pride in making sure each visit meets (and hopefully exceeds!) expectations. It's awesome to have you as part of the Aptive family, and we're always here to help keep your home protected and comfortable!
-Jasmine
The tech gave me the details of what…
The tech gave me the details of what his plans were for this visit, and then asked if I needed any additional attention in other areas. I explained to him I did have other concerns taking place at the house and yard and he quickly told me he would take care of those too.
Then as he was packing up, I had remembered another issue and he said "no problem, he'll be happy to take care of it" and he did.
Very friendly and knowledgeable. Great to talk to and learn new things.
17 mai 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi there,
Thank you so much for sharing this! We love hearing that your service professional took the time to walk you through the visit, really listened to your concerns, and went the extra mile—even as he was wrapping up. That kind of care and flexibility is exactly what we strive for at Aptive, and we're thrilled it showed during your service. It's also great to hear he was able to share some helpful insights along the way! We're grateful to have you in the Aptive family and look forward to continuing to keep your home and yard protected.
-Jasmine
Cannot say I’ve ever been happy with…
Cannot say I’ve ever been happy with work or performance experience. How can I recommend you when you can’t read numbers on side by side mail boxes and spray the neighbors house wrongly four times in three years. I’m more than done.
10 mai 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Nancy,
Thank you for sharing your honest feedback. We're truly sorry to hear about the repeated mix-ups and that your experience hasn't lived up to the standards we strive for at Aptive. Mistakes like these are frustrating, and we understand how they impact your trust in us. We'd like to make things right and would appreciate the chance to discuss your concerns directly so we can find a solution that better meets your expectations. Please feel free to reach out to us at socialmedia@goaptive.com. Your satisfaction is important to us, and we hope to regain your confidence.
-Jasmine
Seeing less ants
20 mai 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Donna,
Thanks so much for sharing your update! We’re really glad to hear you’re seeing fewer ants—that’s exactly what we aim for at Aptive. We’ll keep working hard to help keep your home comfortable.
If you ever have any questions or need us to take another look, just let us know. We’re here for you!
-Jasmine
Réponse de Aptive Pest Control - Grand Rapids
Hi Paul,
The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. We’re really sorry about he misspelling of your last name. Please reach out to us directly at socialmedia@goaptive.com so we can make that correction. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.
-Jasmine
Over the past 18 months
Over the past 18 months, Aptive has provided excellent service. They are great at keeping me updated as to when they will arrive and what services will be performed. Very professional in every way.
The spiders and webs have disappeared.
11 mai 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Kel,
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve been satisfied with our service over the past 18 months. At Aptive, we strive to keep our customers informed and deliver professional, reliable service every time, so it’s great to know we’ve been able to meet your expectations. We’re especially happy to hear that the spiders and webs have disappeared—mission accomplished! We truly appreciate your trust in us and look forward to continuing to serve you.
-Jasmine
Trustworthy
Need to be more aware of dripping spray tank which did so on all of our wood floors.
6 mai 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Scott,
Thank you for sharing your feedback, and we truly apologize for the inconvenience caused by the spray tank. We understand how frustrating it can be to have any issues with your floors, and we appreciate you bringing it to our attention. We’ll be sure to review this with our team to ensure that extra care is taken in the future. Your satisfaction is incredibly important to us, and we’re here to make sure you’re taken care of. Please let us know if there’s anything further we can do to assist!
-Jasmine
I’m always provided with an exact time…
I’m always provided with an exact time and I love that photos are taken of the areas treated especially when I’m not home.
12 mars 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Alisa,
Thank you so much for your wonderful feedback! We’re so glad to hear that the exact timing and photo updates have been helpful for you, especially when you're not home. We believe in keeping you informed and giving you peace of mind every step of the way. We truly appreciate your trust in Aptive and are grateful to have you as part of our family!
-Jasmine
Pictures are really nice!
I like that the tech takes pictures to show what areas in particular were treated that day.
5 avril 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Sam,
Thanks so much for sharing your experience! We're so glad to hear that you appreciate the photos -- at Aptive, we believe in keeping you fully informed about the work we're doing to protect your home. It's great to know that kind of detail makes a difference for you. We're grateful to have you as part of the Aptive family!
-Jasmine
Professional Service Always
They called and advised us they are 20 minutes away. 20 minutes they were here!! Great job!!
Your crew comes in and asked if there are any concern areas they can take care of and do it!!
Your crew is always doing the things we contracted for, no missed areas, never a sloppy job!! I am completely happy with me service by your professionals
7 avril 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Steve,
Thank you so much for your wonderful feedback! We're thrilled to hear that our team was punctual and proactive in addressing your needs. At Aptive, we pride ourselves on attention to detail and ensuring that every area gets the care it deserves -- no missed spots, no sloppy work. We're so glad to know you're happy with the service and professionalism our crew provides. We truly appreciate you choosing Aptive and value your trust in us!
-Jasmine
Treatments working great
Treatments working great, especially this winter with no mice entering home.
12 février 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Ron and Jane,
Thank you so much for your feedback! We're thrilled to hear that service has eliminated your mice issue, especially during the winter months. At Aptive, we’re dedicated to providing the best service and ensuring your home stays comfortable. We appreciate you choosing us and look forward to continuing to help protect your home!
-Jasmine
Each and everyone who has come to apply…
Each and everyone who has come to apply treatments has been professional, personable and pleasant!
Yesterday, Kyle treated areas which I discussed with him. These included care for the firewood and areas in my garage as well as my outdoor shed.
I appreciate the promptness of responses to any issues I may have. 😀
2 avril 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Coni,
Thank you for your kind words! We love hearing that our team has been professional, personable, and attentive to your needs. Kyle will be thrilled to know he made such a positive impact during your service!
At Aptive, we are committed to providing thorough and customized treatments, and we are glad you've felt heard and taken care of. If you ever need anything, do not hesitate to reach out -- we are always here to help!
We appreciate you being a valued part of the Aptive family!
-Jasmine
Johntae is GREAT!!!
Johntae showed up when he said he would, asked if I had any specific issues and got right to work. He is very professional and efficient!!!
28 février 2025
Réponse de Aptive Pest Control - Grand Rapids
Hi Ann,
Thank you for sharing your experience! We’re thrilled to hear that Johntae provided you with such professional and efficient service. At Aptive, we pride ourselves on timely arrivals and addressing your specific needs, and it’s great to know that Johntae was able to do just that. If you ever need anything else, feel free to reach out — we’re here to help!
-Jasmine
Réponse de Aptive Pest Control - Grand Rapids
We're so glad to hear that your appointment went well, Shonda. We appreciate your kind words and feedback. Thank you for choosing Aptive to address your pest control needs!
-Alexis
Réponse de Aptive Pest Control - Grand Rapids
We appreciate you taking the time to share your positive experience, Greg! We're glad you found our Service Professional friendly and that calling ahead was helpful to you. Your satisfaction means a lot to us, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis
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