I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on wher... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Technician patiently responded to all my questions about rodent control and I chose to have him place two rodent snap traps in the attic. APTIVE will respond if there is a noise or smell that indicat... Voir plus
L'entreprise a répondu
this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... Voir plus
L'entreprise a répondu
Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, Etats-Unis
- 12816096832
We overthink pests so you don't have to.
4,5
Excellent
352 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Was told if I moved out of area where…
Was told if I moved out of area where they didn’t provide service I wouldn’t be charged cancellation fee - NOT THE CASE. Will never recommend or use again.
3 décembre 2025
Réponse de Aptive Pest Control - Houston
Hi Jaime,
Thank you for taking a moment to share this with us. I can imagine how frustrating it felt to expect one thing and experience another, especially during a move. That’s never the kind of confusion we want any of our Aptive customers to deal with, and I’m glad you spoke up so we could look into it.
I’d really like the chance to review your account details and make sure everything was handled correctly, including the information you were given about fees when moving out of our service area. If there’s anything that needs to be corrected, we’ll take care of it.
We appreciate the time you spent with Aptive, and I’d love to help clear this up so it doesn’t leave a bad final impression. Please reach out to us at socialmedia@goaptive.com whenever it’s convenient, and I’ll make sure you’re taken care of.
-Jasmine
Everyone is respectful and responsive…
Everyone is respectful and responsive from call center to tech. If you have a issue,questions or concerns they take care you!
8 décembre 2025
Réponse de Aptive Pest Control - Houston
Hi Jerry,
Thank you so much for your kind words! We’re thrilled to hear that your experience with Aptive has been positive from start to finish, from our call center team to our service professionals. Providing respectful, responsive service and addressing any questions or concerns is exactly what we strive for, and it’s wonderful to know we hit the mark for you.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected!
-Jasmine
Josh did a great job
Josh did a great job. He took care of the needs I requested and suggested even more that he could do to take care of my needs. He was nice, respectful, careful, and thoughtful.
3 décembre 2025
Réponse de Aptive Pest Control - Houston
Hi Jim,
Thank you for sharing your experience! We’re thrilled to hear that Josh was able to take care of your requests and provide helpful suggestions to further protect your home. At Aptive, we pride ourselves on having service professionals who are not only knowledgeable but also thoughtful, respectful, and attentive to your needs.
We truly appreciate you being part of the Aptive family and look forward to continuing to provide the reliable, high-quality service you expect from us.
-Jasmine
Everything was great
Everything was great, except the technician would not go into the attic, which is an area I wanted covered. I so appreciate the technician, who was efficient, through (except for attic), and knowledgeable.
2 décembre 2025
Réponse de Aptive Pest Control - Houston
Hi Donna,
Thank you for taking the time to share your experience. We’re glad to hear that our service professional was efficient, thorough, and knowledgeable, our team takes pride in providing reliable care.
I completely understand your concern about the attic not being treated. At Aptive, we prioritize safety and protocol for all areas of your home, and sometimes certain spaces require different approaches or approvals. I appreciate your feedback, as it helps us ensure our team communicates clearly about what can be covered during each visit.
Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can discuss the best way to take care of it and ensure your home receives the full protection you expect from Aptive.
Thank you again for being part of the Aptive family, we truly value your trust and feedback.
-Jasmine
Listen
Active exterminador asked me for my concerns and he listened by checking on roten boxes, large roaches, spiders and ants
26 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Roseann,
Thank you so much for sharing your experience! We’re thrilled to hear that our service professional took the time to listen to your concerns and thoroughly check areas like rotten boxes, as well as address roaches, spiders, and ants. At Aptive, we take pride in providing detailed, personalized service to ensure every home is properly protected.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.
-Jasmine
I like that they come out and spray…
I like that they come out and spray every other month inside and outside. I have noticed the difference very much!
4 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Prissilla,
Thank you so much for sharing your experience! We’re thrilled to hear that our bi-monthly interior and exterior treatments have made such a noticeable difference for your home. At Aptive, we take pride in providing thorough, consistent service that helps our customers feel confident and comfortable in their homes.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care.
-Jasmine
He did everything he was supposed to do…
He did everything he was supposed to do plus noticed an ant bed and treated that also.
26 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Daniel,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our service professional not only completed all the expected services but also went the extra mile by identifying and treating the ant bed.
Your feedback means a lot to us, and we truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Great Service
Shaun showed up as scheduled and verified my treatment needs and then explained everything to my satisfaction before leaving.
22 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Sam,
Thank you for sharing your experience! We’re glad to hear that Shaun arrived on time, verified your treatment needs, and took the time to explain everything to your satisfaction.
At Aptive, we take pride in providing knowledgeable, thorough, and respectful service, and feedback like yours reinforces the care we strive to deliver every day. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected.
-Jasmine
Treatment is working well for our pest…
Treatment is working well for our pest control. Technicians are awesome.
15 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Ricky,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that your treatment is working well and that our service professionals have provided excellent service. At Aptive, we take pride in delivering effective pest control while ensuring every visit is professional and helpful.
We truly appreciate your trust in us and look forward to continuing to keep your home protected.
-Jasmine
Réponse de Aptive Pest Control - Houston
Hi Anthony,
Thanks for sharing this with us. I’m sorry to hear that your last service call didn’t feel up to the level of care we aim for at Aptive. We always want each visit to be thorough and helpful, and it sounds like this one fell short for you.
I’d really like the chance to look into what happened and make things right. When you have a moment, please reach out to us at socialmedia@goaptive.com so we can review your recent service and get a service professional back out during one of our available time frames that works best for you.
Thanks again for being a part of the Aptive neighborhood and for giving us the opportunity to improve your experience. We appreciate you, and we’re here whenever you need us.
-Jasmine
They’re always kind and helpful
Daimian was great! Asked if I had anything specific he needed to care for at the visit. Great communication and attitude!
20 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Brian,
Thank you for sharing your experience! I’m thrilled to hear that Daimian provided great service, asked about your specific needs, and communicated clearly with a positive attitude. Our team takes pride in delivering attentive, professional care, and it’s wonderful to know that came through during your visit.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
Aptive does a great job keeping our…
Aptive does a great job keeping our pests at bay. Thank you.
14 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Terri,
Thank you for sharing your feedback! We’re thrilled to hear that Aptive has been successful in keeping pests at bay in your home. Our team works hard to provide reliable, thorough, and effective service, and it’s wonderful to know that our efforts are making a difference for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
All of my contacts have been positive
All of my contacts have been positive, They do a good job when its time to come out and spray. This last guy was exceptional. The only thing I don't like is the large window they give you ex: 8-5. You really cant plan your day.
14 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Sheila,
Thank you for sharing your feedback! We’re thrilled to hear that your experiences with our team have been positive and that our service professionals consistently provide thorough and attentive service. It’s wonderful to know that your most recent visit was exceptional.
We also appreciate your feedback regarding the appointment window. We understand how a wide time frame can make it difficult to plan your day, and we’re always looking for ways to improve scheduling for our neighbors. Please reach out to us at socialmedia@goaptive.com so we can discuss your preferences and do our best to accommodate your schedule for future visits.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
The company always informs us when the…
The company always informs us when the are on the way and of course on given date. They listen to any issues we have and other best to treat it.
1 juillet 2025
Réponse de Aptive Pest Control - Houston
Hi John,
Thank you for sharing your feedback! We’re so glad to hear that our service professional keeps you informed and listens carefully to your concerns. At Aptive, providing attentive, reliable service and addressing each customer’s unique needs is a top priority.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!
-Jasmine
Timing and responsibility
Timing and appointment of arriving 🛬 on time. Doing good work and making sure to do the service inside and out. Promised me a 🎁 card that I have not received yet.
5 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Charles,
Thank you for sharing your experience! We’re glad to hear that your service was completed on time and that our team took care to provide thorough service both inside and out. We also want to make sure you receive the gift card that was promised. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and get this resolved for you. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
When the technician comes out
When the technician comes out, the technician is very thorough inside outside very professional, very knowledgeable, answering questions, and the price that the company offers is very competitive
12 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Elton,
Thank you for sharing your experience! We’re thrilled to hear that our service professional provided thorough, professional, and knowledgeable service both inside and out. At Aptive, we take pride in delivering effective pest control solutions while offering competitive pricing, and it’s wonderful to know our team met your expectations. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Aptive is easy and effective
Aptiv is very easy to work with. I am usually not home when they do my service, but they send me pictures of everything they've done. They ask me if there are places that need special attention so they make sure and concentrate on the problem areas. I haven't seen a live bug inside for over a year.
8 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Andea,
Thank you for sharing your experience! We’re thrilled to hear that our team’s communication and attention to detail have made your service seamless, even when you’re not home. At Aptive, we pride ourselves on providing thorough, personalized care and making sure every home stays protected, and it’s wonderful to know that our efforts have kept your home comfortable for over a year. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Arthur was efficient and thorough
Arthur was efficient and thorough, and listened well to our instructions for where and where not to spray.
Thanks!
6 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Scott,
Thank you so much for sharing your feedback! We’re thrilled to hear that Arthur provided efficient and thorough service while listening carefully to your instructions. At Aptive, we strive to ensure every service professional delivers personalized, attentive care, and it’s great to know Arthur exemplified that during your visit.
We truly appreciate you being part of the Aptive neighborhood, and if you ever need anything in the future, please don’t hesitate to reach out!
-Jasmine
Réponse de Aptive Pest Control - Houston
Hi James,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided a professional and courteous experience. At Aptive, we strive to deliver thorough, reliable, and respectful service at every visit, and it’s wonderful to know our team met that standard for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable pest control for your home.
-Jasmine
This company is very business like
This company is very business like, they explain any questions or concerns, and polite & professional.
8 novembre 2025
Réponse de Aptive Pest Control - Houston
Hi Roland,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team was able to address your questions and concerns in a polite, professional, and businesslike manner. At Aptive, we aim to make every visit not only effective but also informative and stress-free, so it’s wonderful to know our approach resonated with you.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to provide reliable, thorough, and attentive pest control for your home.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.