We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... Voir plus
L'entreprise a répondu
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... Voir plus
L'entreprise a répondu
I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
8857 Boehning Ln, 46219, Indianapolis, IN, Etats-Unis
- 13179679028
We overthink pests so you don't have to.
4,4
Excellent
160 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Aptive Pest Control - Indianapolis
Hi Fawaz,
Thank you for sharing your feedback about your experience with Aptive. We’re glad to hear you’ve had great service and communication from our team.
We appreciate your trust in Aptive and are happy to help keep things handled smoothly so your home stays protected and you feel well taken care of throughout the process.
-Jasmine, Aptive Care Team
Aptive is always on time and quickly…
Aptive is always on time and quickly does the application I request. I highly recommend Aptive.
8 juin 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Vicki,
Thank you for sharing your experience with Aptive. We’re glad to hear your service has been consistently on time and that our team is able to quickly complete the applications you request.
We truly appreciate your recommendation and are happy to keep things handled so your service stays simple, efficient, and dependable every visit.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Indianapolis
Hi there,
We really appreciate you taking a moment to share this. It’s great to hear you had a positive experience with our staff and that our response met your expectations, that kind of feedback means a lot to the team at Aptive.
At Aptive, we aim to keep communication simple, timely, and helpful so you always feel supported when you need us. Thanks for choosing Aptive, we’re glad to know you feel like we’ve got this handled for you.
-Jasmine, Aptive Care Team
We had a long talk with Duke who is…
We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep for the company. We have loved the service over the years as it has made our home, both inside and outside, infinitely more comfortable!
30 mai 2026
Réponse de Aptive Pest Control - Indianapolis
We're so glad our team did such a great job treating your home this time around, Trish Laughlin! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Indianapolis
We’re pleased to know the service met your expectations, Randall! Our team aims to provide thorough, dependable care each time we visit, and we truly appreciate the opportunity to help handle your pest control needs. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Indianapolis
Hi Robert,
We really appreciate you taking the time to share this. It is great to hear our service professionals were friendly, knowledgeable, and helpful during your visit. That combination of expertise and approachability is exactly what we aim for at Aptive, because we want every experience to feel both comfortable and effective. We have got this handled, and we are glad we could take care of your home.
-Jasmine, Aptive Care Team
The technicians always communicate
The technicians always communicate. They tell us what they are doing. The send pictures. And ask for feedback. Plus...no bugs!
20 mai 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Hugh,
We really appreciate you sharing this. It’s great to hear your service professionals consistently communicate, explain the treatment, share photos, and ask for feedback, that level of transparency is exactly what we strive for at Aptive. Even better to hear the results are speaking for themselves with fewer bugs around your home. We’re glad your experience has been smooth and effective, and you can always count on us to keep everything handled with care each visit.
-Jasmine, Aptive Care Team
Zach did a great job
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation. I would welcome Zach anytime.
16 mai 2026
Réponse de Aptive Pest Control - Indianapolis
Thanks for sharing this, Charma! We’re so glad to hear Zach was responsive, helpful, and able to provide useful tips for managing the pests around your home. It’s also great to know that having the same service professional brings added comfort and familiarity with your specific needs. We truly appreciate you being a part of Aptive and trusting us to handle your pest control needs!
-Alexis, Aptive Care Team
The results of no bugs are what anyone…overpriced
The results of no bugs are what anyone would expect from Aptive. Yet the service is overpriced.
16 mai 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Denise,
Thank you for your feedback. We’re glad to hear you’re seeing the results you expect with fewer bugs, and we also hear your concern about pricing.
We’d appreciate the chance to review your account and go over everything with you to make sure it all aligns with your expectations. If you’re open to it, please reach out to socialmedia@goaptive.com so we can take a closer look and help clarify anything needed.
At Aptive, we’ve got this handled, and that includes making sure you feel confident in both your results and your service value.
-Jasmine, Aptive Care Team
Great and conscientious company
Great and conscientious company. They came back and reapplied treatment that was needed. They work with me to schedule days and times that are convenient. They keep their word. I recommend them to friends and family all the time.
9 mai 2026
Réponse de Aptive Pest Control - Indianapolis
Thank you so much for your glowing review and for taking the time to share your experience with us, Rita! We're so glad that our team continues to meet your expectations and that you found our service to be both conscientious and reliable. At Aptive, we pride ourselves on ensuring that every pest control need is thoroughly handled, and it’s wonderful to know that our efforts to accommodate your schedule and keep our promises have made a positive impact. We look forward to continue protecting your home from unwanted pests!
-Alexis, Aptive Care Team
They came when we were not home so now…
They came when we were not home so now they have to come back to do inside
And they have not responded
1 mai 2026
Réponse de Aptive Pest Control - Indianapolis
Thank you for sharing this, Bill. We’re sorry to hear that we weren’t able to complete the interior portion of your service and that you haven’t received a response about scheduling the return visit. We understand how important it is for follow-ups to be handled promptly and clearly, especially when access to the home is required.
We’d like the opportunity to help get this resolved for you. When convenient, please contact socialmedia@goaptive.com with your service address so we can review your service status and assist with scheduling the remaining work. We're here to help!
-Alexis, Aptive Care Team
I want to cancel my service
I wanted to cancel my service, I don't mind finishing out the contract but I don't want to get BULLIED again into another contract if I miss the deadline to cancel. They want to charge me MORE than what my last scheduled maintenance would be and informed me I can't cancel until the middle of July. I do NOT want an automatic renewal for another year!
6 mai 2026
Avis spontané
Réponse de Aptive Pest Control - Indianapolis
Hi Cam,
We’re sorry to hear about your experience and understand your frustration regarding the contract and renewal concerns. That’s not the type of interaction we want anyone to have with Aptive.
We take feedback like this seriously, and we’d like the opportunity to review your account and make sure everything is clearly explained and properly handled so there’s no confusion about your cancellation timeline or renewal status. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and help you get this fully resolved. At Aptive, our goal is to make sure concerns like this are handled fairly and transparently, and we’ve got this handled for you.
-Jasmine, Aptive Care Team
We have used Aptive for some time now…
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew was because of the pics. Luckily they came back and I told them always leave pics so I know. I have had to remind them a few times and always got them right away. But this time no one responded back but luckily my husband was home and saw them working but I still was upset due to the failure to respond back. Overall Aptive has been great but don’t like to be ignored when I leave a message and don’t get a response
26 avril 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Sam,
I really appreciate you taking the time to share this, especially since you’ve been with Aptive for a while and have had mostly positive experiences. I can also understand why this latest situation would be frustrating, not getting a response when you reached out and not receiving service photos when you rely on them for peace of mind.
Communication and follow-up are a big part of trust in our service, and I hear you on how important that is, especially given the past mix-up with a neighboring home. That’s not the consistency we want for you, and I’m sorry for the inconvenience and worry that caused.
I’d like to help make sure this is properly handled. If you’re open to it, please share your service address to socialmedia@goaptive.com so we can review your recent visit, confirm what was documented, and make sure your account preferences for service photos are fully set and followed going forward.
At Aptive, our goal is always “we’ve got this handled,” and that includes making sure you feel informed, supported, and heard after every visit.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Indianapolis
Thanks for taking a moment to share this, Deborah! It's wonderful to hear you had great service, professional team members, and good results. That combination is exactly what we aim to deliver every time we're at your home. We appreciate your feedback and are so grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Another new tech.
Another new tech to my property. Just when you get a tech that knows you, they are gone. This one did a pretty good job.
24 avril 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Rick,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear your service professional did a good job during the visit, and we understand how important it is to have familiarity and consistency with your service professional over time.
We hear your feedback on the frequent changes, and we know that continuity can make a big difference in your overall experience. We’ll make sure this is shared with the team as we continue working to improve consistency wherever possible.
At Aptive, our goal is to make every visit feel reliable, personal, and fully handled no matter who’s on site, we’ve got this handled.
-Jasmine, Aptive Care Team
Technician was extremely thorough
Technician was extremely thorough. Asked questions, provided solutions. Very satisfied with his professionalism.
23 avril 2026
Réponse de Aptive Pest Control - Indianapolis
We’re happy to hear you had such a positive experience and that our service professional was detailed, thoughtful, and solution-focused, PK! Professionalism like that is exactly what we strive for every time we're at your home. We appreciate your feedback and the opportunity to handle your pest control needs. Thanks for being a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Same technician, same excellent results
I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring. He is friendly and he even remembers the name of my dog.
23 avril 2026
Réponse de Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing this, we really appreciate it. It’s great to hear having the same service professional has made a difference for you, that familiarity and attention to detail really do help when it comes to preventing recurring pest issues. We’re especially glad he’s been thorough, friendly, and even remembers your dog’s name, that personal touch is exactly what we aim for at Aptive.
We appreciate your continued trust in us, and we’re always here when you need us, we’ve got this handled.
-Jasmine
Réponse de Aptive Pest Control - Indianapolis
Hi Evelyne,
We really appreciate you sharing this, it’s great to hear the communication felt clear and your service professional took the time to be patient with you. That kind of approach is exactly what we aim for at Aptive, making sure you feel informed, comfortable, and never rushed. Thanks again for choosing Aptive, we’ve got it handled, and we’re always here if you need anything moving forward.
-Jasmine
Excellent service
Aptive Pest Control employs knowledgeable technicians. I would like to thank these following employees Morgan, Eric, Joshua and Noah. These employees respected my properly and delivered excellent service.
11 avril 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Christine,
Thanks so much for sharing this thoughtful feedback, we really appreciate it. We’re especially glad to hear Morgan, Eric, Joshua, and Noah made a strong impression and delivered excellent service while respecting your property, that’s exactly the standard we strive for at Aptive. We’ll be sure to pass your kind words along to them and the team, and we’re always here to make sure things are handled for your home whenever you need us.
-Jasmine
Réponse de Aptive Pest Control - Indianapolis
Hi there,
Thanks so much for sharing this, we really appreciate the feedback and are glad to hear the service met your expectations. At Aptive, we’re always working to make sure every visit is handled with care and professionalism from start to finish, and we appreciate you choosing us and allowing us to keep things handled for your home whenever you need us.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.