The service started out good with photos of what they did, it’s waned since the first treatment. I even question whether they did anything in their last treatment.
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Lisez les avis des autres
The technician, Chance, was very knowledgeable and professional. He asked me if I was having any specific problems with pests and then he addressed my concerns.
Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... Voir plus
L'entreprise a répondu
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
11368 Strang Line Rd, 66215, Lenexa, KS, Etats-Unis
- 19133548127
We overthink pests so you don't have to.
4,4
Excellent
150 avis
Demande des avis aux clients
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Communication Issues..
My big issue is the ability to talk to someone to change or modify a scheduled treatment (i.e. I want to add an interior treatment to the visit).
I get a run around when trying to call in by phone and the technology does not seem to work very well when trying to communicate that way.
THE TECHNOLOGY GETS IN THE WAY OF SPEAKING TO A PERONS!!
17 février 2026
Réponse de Aptive Pest Control - Kansas City
Hi Paul,
Thank you for sharing this feedback. We truly appreciate you taking the time to let us know where the experience hasn’t met expectations.
I completely understand how frustrating it can feel when you’re trying to make a simple change, like adding an interior treatment, and the process makes it difficult to reach a real person. At Aptive, our goal is for technology to make things easier, not create barriers, and it’s clear we missed the mark here.
Your feedback is incredibly important because clear, direct communication should always be part of the service you receive. We’d really like the opportunity to help with your scheduling needs and make sure you can get the exact treatment you’re looking for without the runaround.
Please reach out to us directly at socialmedia@goaptive.com so we can assist you right away and ensure your next visit is set up just the way you need. We truly value you as part of the Aptive neighborhood and appreciate the chance to improve your experience.
-Jasmine
The technician
The technician, Harry, did a great job! He let me know everything he was going to be doing and answered the questions that I had about what he was doing….very knowledgeable about the process
11 février 2026
Réponse de Aptive Pest Control - Kansas City
Hi Dan,
Thank you for sharing your experience! We’re thrilled to hear that Harry provided knowledgeable, thorough service and took the time to explain everything while answering your questions. At Aptive, we take pride in having service professionals who are attentive, well-trained, and committed to ensuring every home and yard we protect receives the care it deserves.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Bryan communicated early and often
Bryan communicated early and often, and took care of my treatment efficiently.
11 février 2026
Réponse de Aptive Pest Control - Kansas City
Hi Alex,
Thank you for sharing your experience! We’re thrilled to hear that Bryan provided clear communication and handled your treatment efficiently. At Aptive, we pride ourselves on delivering reliable service with professionalism and care, and it’s wonderful to know that Bryan’s work reflected that.
We truly appreciate your feedback and for trusting Aptive to protect your home.
-Jasmine
Genuine and professional
Associates are courteous, helpful and treat everything professionally.
11 février 2026
Réponse de Aptive Pest Control - Kansas City
Hi Theresa,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals provided courteous, helpful, and professional service. At Aptive, we strive to treat every home and every customer with the utmost care and professionalism, so it’s wonderful to know that our team delivered on that promise for you.
We truly appreciate your trust in Aptive and your kind words about our team.
-Jasmine
Thorough and efficient
Early alerts of upcoming treatment, complete explanation of treatment(s) being done, great follow up by technician and management team.
7 février 2026
Réponse de Aptive Pest Control - Kansas City
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our team provided clear early alerts, thorough explanations of the treatments, and attentive follow-up from both the service professional and our management team. Providing clear communication and dependable service is at the heart of what we do at Aptive, and it means a lot to know it made a positive impact for you. We truly appreciate you trusting us to care for your home.
-Jasmine
We are very impressed with the work from Aptive Pest Control
We are very impressed with the work aptive pest control has done to our home. We moved in eight years ago and our house was infested with Brown recluses. Within a few months, they were under control and around six months, we didn’t see them anymore. They explain everything they do and are careful to remind us not to let our dog out every time and several other things. We are very happy with our service and we’ve been approached three times to change, but we won’t. Thank you Aptive pest control.
6 décembre 2025
Réponse de Aptive Pest Control - Kansas City
Hi Jennifer,
Thank you so much for taking the time to share this, it truly means a lot to us. Hearing how effective your service has been, especially with something as stressful as brown recluses, is exactly what we hope for when we care for a home.
We’re glad our service professionals have taken the time to explain each treatment and look out for your dog’s safety at every visit. That attention to detail and communication is a big part of what we strive for at Aptive.
We really appreciate your loyalty over the years and your trust in Aptive, it means a great deal to our entire team. Thank you for being such a valued part of the Aptive neighborhood, we’re grateful to continue taking care of your home.
-Jasmine
Réponse de Aptive Pest Control - Kansas City
Hi Jack,
Thank you for sharing your experience. We’re glad to hear our service professional reached out ahead of the visit to check if you had any specific needs. Clear communication like that is something we value highly at Aptive, and we’re happy it made your visit smoother and more personalized.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to provide reliable, attentive service that meets your expectations.
-Jasmine
The person who treated my house was…
The person who treated my house was very professional and informative
20 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi Michelle,
Thank you for taking the time to share this. We’re really glad to hear that your Aptive service professional was both professional and informative. Taking the time to explain what’s being done and why it matters is an important part of the experience, and it’s great to know that came through during your visit.
We truly appreciate you choosing Aptive and being part of the Aptive neighborhood. Feedback like this means a lot to our team, and we’ll be sure to pass along your kind words.
-Jasmine
Great job by technician
Great job by technician, answered all my questions. Knowledgeable about his job
20 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi Rhonda,
Thanks so much for sharing your experience with Aptive. We’re really glad to hear our service professional took the time to answer your questions and share their knowledge, that kind of care and communication is exactly what we aim for. We appreciate you choosing Aptive and being part of the Aptive neighborhood. It means a lot to us that you trusted our team with your home, and we look forward to continuing to take great care of you.
-Jasmine
5 star
They show up! If I have any problem, they return and correct it. The guys let me know about when they will be here, let me know their arrival, and pictures of where they treated when they are finished. 5 stars.
23 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi Linda,
Thank you so much for sharing your experience! We’re thrilled to hear that our team consistently communicates clearly, follows up when needed, and provides thorough service. At Aptive, our goal is to make every home in our neighborhood feel protected and cared for, and it’s wonderful to know our efforts are making a difference for you.
We truly appreciate your trust in us and your kind words. They mean a lot to our team. Thank you for being part of the Aptive neighborhood!
-Jasmine
Thorough & Efficient. The service provider was so thorough &…
The service provider was so thorough & responsible. He explained everything, was polite & efficient. He followed up w/ pictures of outside service. Just excellent.
23 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi Robyn,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was thorough, responsible, and polite, and that the follow-up with photos gave you confidence in the work completed. At Aptive, we take pride in providing detailed, effective pest protection while keeping our customers informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback means a lot to our team!
-Jasmine
All the folks I have had have been…
All the folks I have had have been knowledgeable, polite and explain everything they do.
15 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi Laraine,
Thank you for sharing your experience. We’re delighted to hear that our team has consistently been knowledgeable, polite, and thorough in explaining the work they do. Clear communication and professionalism are core to the service we provide at Aptive, and it’s wonderful to know that our team is delivering on that promise.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Tech was friendly and knowledgeable and…
Tech was friendly and knowledgeable and took care of my concerns.
21 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi Mike,
Thank you for taking the time to share your experience. At Aptive, our service professionals strive to be approachable, knowledgeable, and attentive to each home they care for, so it’s great to hear your concerns were listened to and addressed. We appreciate you trusting Aptive with your home and allowing us the opportunity to take care of what matters to you.
-Jasmine
Quarterly treatments are successful in…
Quarterly treatments are successful in keeping unwanted insects away. The people doing treatments are always friendly and check to see if I have anything I’m concerned about.
20 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi Sammy,
Thank you for taking the time to share your experience! We’re glad to hear that our quarterly treatments have been effective in keeping unwanted insects away. Our service professionals take pride in being thorough, friendly, and attentive to any concerns you may have, so it’s wonderful to hear that reflected in your visits.
We truly appreciate your trust and for being part of the Aptive community. Thank you for allowing us to continue taking care of your home!
-Jasmine
I assume all was done I have no idea…
I assume all was done I have no idea as had no contact the day of appointment. Nor photos
I would like to meet who does my home but there is a different person every time.
I would like to have spray inside however I need to know if it is morning or afternoon that they come. I rarely have a whole day I am free to sit and wait
15 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi Betsy,
Thank you for sharing this feedback with us. We understand how important communication and consistency are when it comes to service at your home, and we can see why the lack of updates, photos, and face-to-face interaction would feel frustrating.
At Aptive, we want you to feel confident about what was completed during each visit and who is servicing your home. We also know that your time matters, especially when scheduling interior treatments. Having a clearer arrival window can make all the difference, and that’s something we’d like to help with.
We’d really appreciate the opportunity to review your account, talk through your preferences, and work toward a plan that better fits your schedule, whether that’s providing clearer timing, interior service coordination, or improved communication going forward. Please reach out to us at socialmedia@goaptive.com when you’re able so we can make sure your experience moving forward is a much better one.
Thank you for being part of the Aptive neighborhood and for choosing Aptive. We appreciate the chance to improve your experience.
-Jasmine
Réponse de Aptive Pest Control - Kansas City
Hi Maureen,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals provided kind, professional service. At Aptive, we take pride in delivering thorough, reliable pest control while treating every home with care and respect.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
I Have The BEST TECHNICIAN !!!
This 5 star review is due to the technician who services my home. He truly knows the meaning of customer care and ensures I am satisfied with both the interior and exterior results before he leaves my resident. He is also very patient and will answer any questions I have about potential infestations.
12 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi May,
Thank you for sharing your kind feedback! We’re thrilled to hear that our service professional demonstrates such dedication to customer care, ensuring your home is thoroughly treated and that all your questions are answered. At Aptive, we take pride in having knowledgeable and patient service professionals who make sure our customers feel confident and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Efficiency
Technician did a good job of explaining service and performed effeciently and quickly.
16 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi Mark,
Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to explain the service and completed the work efficiently and thoroughly. At Aptive, we take pride in providing reliable, professional pest control while keeping our customers informed and confident every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Reliable Pest Control Companies
Mr. Phillip their supervisor is a great person, polite and reliable. They’re always happy to help us and reply to calls and emails promptly. Our Technicians both Thasa and Eric are good Techs and we’re glad and impressed so far.
18 octobre 2025
Réponse de Aptive Pest Control - Kansas City
Hi Christie,
We’re thrilled to hear that the service professionals have provided polite, reliable, and responsive service. At Aptive, we take pride in having service professionals who are knowledgeable, approachable, and dedicated to keeping our neighbors’ homes protected. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us and are glad to know your experience has been positive so far.
-Jasmine
Aptive has been our pest control,
Aptive has been our pest control company for many years. They are thorough, kind employees, and we have had not one bug since using them.
10 janvier 2026
Réponse de Aptive Pest Control - Kansas City
Hi there,
We’re thrilled to hear that your experience with Aptive over the years has been so positive and that your home has stayed protected. Our team takes pride in providing thorough, knowledgeable, and friendly service to every neighbor we serve. Thank you for choosing Aptive and being part of our community. We truly appreciate your continued trust in us.
-Jasmine
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