Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... Voir plus
L'entreprise a répondu
The technician’s are excellent. I am not happy with the fact that they don’t come monthly..considering they are here for 15 minutes or so. However, they have said that if we see any issues with pest... Voir plus
L'entreprise a répondu
I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Get a quote
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, Etats-Unis
- 13238802994
We overthink pests so you don't have to.
4,5
Excellent
319 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cody pre-announced his visit to our…
Cody pre-announced his visit to our house, so that we knew he was coming. Very considerate. He followed up with pics of the areas he cleaned up which was helpful. Great service. Thank you.
4 avril 2026
Réponse de Aptive Pest Control - Los Angeles
We really appreciate you taking the time to share your experience, James. It’s great to hear that Cody’s communication ahead of the visit helped you feel prepared and that the photos he provided afterward gave you added clarity on the work completed. That kind of thoughtful follow-through and consideration makes a real difference, and we’re glad it stood out to you. Thanks for being the best part of Aptive!
-Alexis
Réponse de Aptive Pest Control - Los Angeles
Hi Alison,
Thank you for your kind words! We’re thrilled to hear you’re happy with the service and efficiency. At Aptive, we take pride in making sure every pest concern is handled thoroughly and professionally. We truly appreciate you trusting us to care for your home!
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
We're so glad you've been pleased with our communication and the thorough treatment of your yard, Dan! Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you ever need any further assistance or have questions, please don't hesitate to reach out. Thanks for trusting Aptive to handle your pest control needs!
-Alexis
Aptive is very professional and…
Aptive is very professional and thorough. They are very familiar with their customer and their needs. I am extremely happy with their service.
26 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Thank you for taking the time to share your feedback, Julia! We’re so glad to hear you’ve had a positive experience and that our team has been able to provide thorough, attentive service tailored to your needs. We truly appreciate your trust in Aptive and are grateful to have the opportunity to serve your home!
-Alexis
Great and Friendly Communication
Great and friendly communication, and a job well done including photos of treated areas.
25 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Laura,
Thank you for the kind words and for being part of the Aptive community! We’re so glad to hear the communication was friendly and that the photos of the treated areas helped keep you informed about the work being done. Our service professionals always aim to provide clear updates so you can feel confident everything is handled the right way.
We truly appreciate you choosing Aptive and trusting us to help keep your home protected and handled with care!
-Jasmine
Roaches in my kitchen!
Roaches in my kitchen!! . I wasn’t feeling well when the tech came so I did not ask him to come in — I am sensitive to the smell of the chemicals used. However, I cannot have roaches in my house. Additionally, I request afternoon service yet a tech comes in the morning. Please acknowledge receipt and respond. Thank you
20 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Donna,
Thank you for sharing your experience and for being part of the Aptive community. I completely understand how concerning it is to deal with roaches in your home, especially when you’ve been trying to manage your service preferences around your schedule and sensitivities. Your concerns are absolutely valid, and we want to make this right.
At Aptive, we’re committed to making sure every issue is properly handled, from the timing of service to the treatments themselves. I’d like to review your account and get your service scheduled at a time that works for you, ensuring we address the roaches thoroughly while being mindful of your sensitivity to chemicals.
Please reach out to us directly at socialmedia@goaptive.com so we can make sure your home is fully handled and give you the results you deserve.
-Jasmine
They notify me every month when they…
They notify me every month when they are coming and always arrive on that day. They treat the outside of my house in about half an hour and text me photos of where they worked. I've been very satisfied with their service.
20 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Lynn,
Thank you for sharing your experience! We’re thrilled to hear that our team’s communication, punctuality, and thorough service have left you satisfied. At Aptive, we take pride in making sure every visit is handled efficiently and professionally, with attention to detail and transparency, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.
-Jasmine
The workers are friendly
The workers are friendly, responsive and thorough. They do a great job!
24 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your experience! At Aptive, we’re proud to have a team that’s friendly, responsive, and thorough. We’re glad to hear your service was handled so well and that our team could provide the care you expect. We’ve got this handled for you, every time!
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
Hi Sandy,
Thank you for sharing this! It’s great to hear your service professional took the time to really listen and understand your needs, that kind of attention makes all the difference.
At Aptive, we believe great service starts with listening so we can make sure everything is truly handled the right way for your home. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, we’ve got it handled.
-Jasmine
Always very communicative
The technician always lets me know when they are about 30 minutes our from arriving and then discusses any special requests with me before the begin.
26 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Thanks for taking the time to share your experience with us, Victoria! We're so glad that our team's communication and attention to your requests have met your expectations. Providing excellent service and ensuring our customers feel informed and comfortable is a top priority for us. If you have any more requests or need further assistance, please don't hesitate to reach out. We appreciate having you as a part of Aptive!
-Alexis
Aaron addressed specific concerns - courteous and helpful
Aaron addressed specific concerns and placed traps as well as the usual external treatment and re-baiting traps. Pleasant and courteous
26 mars 2026
Réponse de Aptive Pest Control - Los Angeles
It's great to know you had a wonderful experience with Aaron treating your home, Sylvia and Joshua! We're so glad he handled all of your concerns with the high level of care you deserve. Your satisfaction means the world to us, and we really appreciate having you as a part of the Aptive neighborhood!
-Alexis
The techs are always polite and do a…
The techs are always polite and do a good job and ask if there any area that needs special attention. Your office staff leaves a lot to be desired They cannot follow directions or requests
14 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Toby,
Thank you for sharing your feedback. We’re glad to hear that our Aptive service professionals are polite, thorough, and attentive to your specific concerns.
We also hear your frustration regarding the office staff and scheduling issues. At Aptive, our goal is to make sure every aspect of your experience is handled efficiently and with care, from the office to the field. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and address your concerns to ensure everything is properly handled moving forward.
We truly appreciate you choosing Aptive and being part of the neighborhood.
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
Hi Rosa,
Thank you for your feedback! We’re glad to hear you found our service thorough and efficient.
At Aptive, we take pride in making sure every visit is handled with care and attention so your home stays protected and comfortable. We appreciate you trusting us to keep things handled the right way!
-Jasmine
Very pleased with my tech!
Tech went above and beyond his duty. Great job and was able to negotiate a great price on adding mosquito spray control.
10 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Lydia,
Thank you for sharing this, we love hearing when our service professionals go above and beyond! It’s great to know everything was handled with care and that you were able to find a solution that worked for you with the mosquito control.
At Aptive, we’re always looking for ways to deliver both quality service and real value, and feedback like this means a lot. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, we’ve got this handled.
-Jasmine
Tech was very thorough and listened to…
Tech was very thorough and listened to all of my needs.
14 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Kevin and Nhitzee,
Thank you for taking the time to share your experience with Aptive. We’re so glad to hear that your service professional was thorough and took the time to listen to your concerns. Making sure our customers feel heard and addressing their specific pest control needs is an important part of the service we strive to provide. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your feedback.
-Jasmine
Showed up on time and went right to…
Showed up on time and went right to work after checking with the home owner. Let us know when he was done.
6 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional arrived on time, communicated clearly, and got straight to work while keeping you informed throughout the service. At Aptive, we strive to provide reliable, professional pest control while ensuring our customers feel confident and well cared for, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Aaron was on time very courteous…
Aaron was on time very courteous knowledgeable and addressed all my concerns. He was very polite a professional.
12 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Jeanie,
Thank you for sharing your feedback! We’re thrilled to hear that Aaron was on time, courteous, knowledgeable, and addressed all of your concerns. At Aptive, we take pride in having service professionals who provide effective pest control while delivering a polite and professional experience, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
No option to schedule beyond one week
This company’s website doesn’t let you choose the dates of the service and makes one for the client w/o their approval. And makes it hard for the client to change the service dates to beyond the week. Can’t do a month ahead. Only gives the option to schedule within the week. And when you try to reschedule, the website is down. I called in one time to let them know it’s hard to reschedule appointments that I hadn’t even made but was made for me automatically. So I was able to make an appointment further out in between services.
5 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Julie and Kaitlyn,
Thank you for taking the time to share your experience. I completely understand how frustrating it must be to have appointments scheduled automatically without your approval and to face challenges when trying to reschedule online. That is not the seamless experience Aptive strives to provide for our customers.
We appreciate your feedback about the website and scheduling process, as it helps us identify areas for improvement and ensure that our system is more flexible and user-friendly in the future. I’m glad to hear you were able to work with our team to schedule an appointment that worked for you, but we know this shouldn’t be such a hassle.
Please feel free to reach out to us directly at socialmedia@goaptive.com if you encounter any further scheduling issues or need assistance. We truly value your feedback and the opportunity to make your experience easier and more convenient.
-Jasmine
I had a very pleasant experience with Ericsson
I had a very pleasant experience with a few technicians but not all. My last service was excellent but overall it’s consistently satisfactory, only because some technicians are better, more attentive to specific needs than others.
11 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Avetis,
Thank you for sharing your feedback. We’re glad your most recent service was excellent and that some of our service professionals have made a positive impression. At Aptive, we strive to provide every customer with consistent, high-quality service, and your comments about attentiveness and consistency are important as we work to ensure every visit meets that standard. We truly appreciate you choosing Aptive and giving us the opportunity to serve your home.
-Jasmine
Paul is very professional and fun.
11 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Roberto,
Thank you for sharing your experience! We’re thrilled to hear that Paul provided professional service while also making the visit enjoyable. At Aptive, we strive to combine expertise with a friendly, approachable experience for every customer, and it’s wonderful to know Paul delivered on both. We truly appreciate you choosing Aptive to help keep your home protected.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.