I have received pretty good service so far. Their agents are well-trained and consistent in applying the products. They have good suggestions if they notice something going on, but they are not pushy... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement11481 Blankenbaker Access Dr, Ste 102, 40299 Louisville, KY, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The service technicians are always excellent and Steven is certainly no exception. Professional and friendly, he understood what we expected for the treatment and quickly completed the job. Aptive has... Voir plus
L'entreprise a répondu
The technician the serviced our home was Hunter whose communication prior and after the application was above the norm. Too soon to see results of our concerns but know he treated the areas discussed... Voir plus
L'entreprise a répondu
Steven Vissers was wonderful! Professional, thorough , patient and kind. He takes real pride in his work. I wish I could have him every time.
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
11481 Blankenbaker Access Dr, Ste 102, 40299, Louisville, KY, Etats-Unis
- 15025479931
We overthink pests so you don't have to.
4,4
Excellent
64 avis
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Price too high
Price too high. Service too fast. Too difficult to contact an actual person. Difficult to maintain continuity of personal/service.
21 décembre 2025
Réponse de Aptive Pest Control - Louisville
Hi there,
Thank you for sharing this feedback. At Aptive, we know how important it is for service to feel worth the investment, thorough, and personal, and it’s frustrating when it misses the mark in those areas.
We understand your concerns around pricing, visit length, and the difficulty of reaching a real person. Just as important is continuity, having consistent notes, follow through, and a clear understanding of your preferences so you don’t feel like you’re starting over each time. That consistency matters to us, and it’s disappointing to hear that it hasn’t been your experience.
We’d appreciate the opportunity to learn more and see how we can improve things for you. If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work toward a better experience moving forward. Thank you for taking the time to help Aptive improve.
-Jasmine
tech was awesome
5 décembre 2025
Réponse de Aptive Pest Control - Louisville
Hi Patty,
Thanks so much for sharing! We’re thrilled to hear your service professional made such a positive impression. We’ll be sure to pass along your kind words.
We appreciate you being part of the Aptive community, and if you ever need anything in the future, we’re always here to help.
-Jasmine
My Review
Provided excellent service and routinely meets the expectations that I have for a pest service.
9 décembre 2025
Réponse de Aptive Pest Control - Louisville
Hi Matthew,
Thank you for taking the time to share your experience! I’m thrilled to hear that our team has consistently met your expectations and provided excellent service. At Aptive, we strive to deliver reliable and effective pest control for every home, and it’s great to know our efforts are making a difference.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
They get a total time of 15 minutes
They get a total time of 15 minutes! How can they possibly do the inside and outside of your house? Do not us the. We use Truly Nolan which is wonderful (and local).
24 avril 2025
Réponse de Aptive Pest Control - Louisville
Hi Cindy,
Thank you for sharing your experience. I can see why a short visit would raise concerns, especially when you’re trusting us to take care of both the inside and outside of your home. That’s not the level of confidence we want to leave you with, and I appreciate you pointing it out.
At Aptive, every service should feel thorough and worthwhile. I’d really like to take a closer look at what happened during your appointment and make sure your concerns are fully addressed. If you’re open to it, our team can walk through what was completed and set up a follow-up with a service professional who can give your home the time and attention it deserves.
You can reach us anytime at socialmedia@goaptive.com. Thank you for giving us the chance to understand what went wrong and work toward a better experience.
-Jasmine
Tried to cancel and got an argument
Tried to cancel and got an argument. Was not satisfied with their reply. Still being charged
19 novembre 2025
Réponse de Aptive Pest Control - Louisville
Hi John,
Thank you for taking the time to share this, and for being a part of the Aptive neighborhood. I’m really glad you reached out because what you described is not the kind of experience we want for our customers. You should never feel argued with when trying to cancel or get information about your account, and I understand how frustrating it must be to still see charges afterward.
I’d really like to take a closer look at your account so I can get this sorted out for you and make sure everything is handled the right way. When you get a moment, please reach out to us at socialmedia@goaptive.com with your service address so I can review the charges and help you move forward with a solution that feels fair and clear.
Thank you again for choosing Aptive. I’m here to help make this right for you.
-Jasmine
I wasn’t here but seems great
15 novembre 2025
Réponse de Aptive Pest Control - Louisville
Hi Debbie,
Thank you for taking the time to share your feedback! We’re glad to hear that your experience with our service has been positive, even if you weren’t home during the visit. At Aptive, we strive to provide thorough, effective pest control while keeping our customers informed and confident in the work we do.
We truly appreciate your trust in us and look forward to continuing to serve your home.
-Jasmine
Louisville team is exvellent
Good, thorough techs tha come to the yard and take care of our exterior!
26 septembre 2025
Réponse de Aptive Pest Control - Louisville
Hi there,
We’re glad to hear our team has been thorough and attentive with your exterior treatments! At Aptive, we take pride in making sure every visit addresses your home’s specific needs and keeps your yard protected. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
Great techs
The Tech asked what he needed to concentrate on, or did I have a particular problem.
He did what I asked and more.
24 octobre 2025
Réponse de Aptive Pest Control - Louisville
Hi there,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our service professional listened to your concerns, focused on the areas you requested, and went above and beyond. Providing personalized, thorough service is something our team takes great pride in, and it’s wonderful to know that reflected in your visit.
We truly appreciate your trust in Aptive and your feedback. It means a lot to our team.
-Jasmine
100% recommend
The company always fulfills their promises. Their technicians are knowledgeable and very courteous.
28 octobre 2025
Réponse de Aptive Pest Control - Louisville
Hi Victor,
Thank you for sharing your experience! We’re thrilled to hear that we’ve been able to fulfill our promises and that our service professionals are knowledgeable and courteous. At Aptive, we take pride in providing reliable, professional service while keeping your home and yard protected.
We appreciate you being a part of the Aptive neighborhood!
-Jasmine
Réponse de Aptive Pest Control - Louisville
Hi Judy,
Thank you for sharing your feedback! We’re thrilled to hear that our team did a great job. At Aptive, we take pride in providing thorough and attentive service, and it’s wonderful to know we met your expectations.
We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Tevin was focused on helping with my…
Tevin was focused on helping with my concerns and explained process and solutions very well!!
19 septembre 2025
Réponse de Aptive Pest Control - Louisville
Hi Terry,
Thank you for sharing your feedback. We’re thrilled to hear that Tevin took the time to focus on your concerns and clearly explained the process and solutions. At Aptive, we take pride in providing knowledgeable, attentive service that helps our customers feel confident and informed.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
Réponse de Aptive Pest Control - Louisville
Hi Leslie,
Thank you for sharing your feedback! We’re glad to hear our team provided great service and was pleasant to work with. At Aptive, we strive to make every visit professional, friendly, and effective. We appreciate you being part of the Aptive community!
-Jasmine
Great Service
All interactions with the personnel has been a positive. The technicians have all been knowledgeable and considerate.
13 septembre 2025
Réponse de Aptive Pest Control - Louisville
Hi June,
Thank you for sharing your experience! We’re so glad to hear that every interaction with our Aptive team has been positive. Our service professionals take pride in being knowledgeable, considerate, and providing a worry-free pest control experience, and it’s wonderful to know that came through for you. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to deliver the same level of care on every visit.
-Jasmine
Every detail was taken care of
Every detail was taken care of. This team is quiet, respectful and professional. This old house was taken care of inside and outside. There are three floors above our basement, so it’s a lot of work. Thank you so much.
10 septembre 2025
Réponse de Aptive Pest Control - Louisville
Hi Phyllis,
Thank you so much for sharing your experience with Aptive! We’re thrilled to hear that our team was able to take care of every detail, both inside and outside, and that you found them quiet, respectful, and professional. We understand that homes like yours take extra attention, and it’s wonderful to know our efforts made a difference for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care and thoroughness.
-Jasmine
Réponse de Aptive Pest Control - Louisville
Hi Anne,
Thank you for taking the time to share your experience with Aptive! We’re thrilled to hear that you’re happy with the job our team has done. Our goal is always to provide top-notch service to everyone in the Aptive neighborhood, and it’s wonderful to know we hit the mark for you.
We truly appreciate having you as part of the Aptive family!
-Jasmine
Réponse de Aptive Pest Control - Louisville
Hi John,
Thank you for sharing your experience with Aptive. We’re thrilled to hear that you found our service quick and thorough. Providing reliable, effective pest control is our top priority, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive and look forward to continuing to keep your home protected.
-Jasmine
SPRAY
Spraying outside, mosquitoes bad. We are not comfortable with handicapped man coming. (Afraid of him fallling)
12 août 2025
Réponse de Aptive Pest Control - Louisville
Hi Richard,
Thank you for sharing your feedback. I’m sorry to hear that mosquito activity is still a problem and understand your concern regarding the safety of your household member. At Aptive, the safety and comfort of everyone in your home is a top priority.
I’d like to review your account and work with you to adjust the treatment plan so it better addresses the mosquito issue while ensuring everyone’s safety. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and find a solution. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
I gave them 3 months
I gave them 3 months. The ants are just as many as they were, and so are the spiders. I attempted to contact several times and learned they effectively have no local contact. I left multiple messages and the only call I got was from billing.
5 août 2025
Réponse de Aptive Pest Control - Louisville
Hi Dawn,
Thank you for sharing your experience. I’m truly sorry to hear that your service hasn’t delivered the results you expected and that reaching us was so difficult, which is not the level of care we strive to provide at Aptive. We’d like to personally review your account, get a no-cost reservice scheduled right away, and ensure your pest concerns are fully addressed with clear communication going forward. Please email us directly at socialmedia@goaptive.com so we can resolve this quickly and make sure your home receives the thorough service you deserve.
-Jasmine
Do great work love all the workers they…
Do great work love all the workers they do exactly what I ask of them and my house is insect free.
22 juillet 2025
Réponse de Aptive Pest Control - Louisville
Hi Kaye,
Thank you so much for the kind words! We’re thrilled to hear that your home is comfortable and that our team has delivered exactly what you’ve asked for. It means a lot to know you feel confident in the service and the people behind it—that’s exactly the kind of experience we aim to provide at Aptive.
We appreciate you being part of the Aptive community and trusting us to protect your home. If there’s ever anything more we can do to support you, just let us know—we’re always here to help!
-Jasmine
They let me know when and what they’re…
They let me know when and what they’re doing.Such a refreshing way to do business!
12 juillet 2025
Réponse de Aptive Pest Control - Louisville
Hi William,
Thank you for your kind words! We’re glad our team’s clear communication and transparency stand out to you—that’s exactly how we want every Aptive experience to be. We appreciate you trusting us to protect your home and look forward to continuing to provide service you can count on!
-Jasmine
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