This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... Voir plus
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This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... Voir plus
L'entreprise a répondu
I had a great service and Chauncey was prompt, he texted to give me an estimated arrival time before her arrived. I told him areas that I wanted him to focus on more outside. He was very polite and... Voir plus
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Poor customer service for the recent events. Was promised a certain timeframe but tech came a lot earlier and did not meet the request that was made. Attempts were lazily made to fix issue but nothing... Voir plus
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Aptive Pest Control,their techs are awesome especially Julius he is so nice and listen to my needs you can him send over here all the time. 💯% satisfied with his work thank you Julius and Aptive Pes... Voir plus
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Écrit par l'entreprise
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
4597 Parkbreeze Ct, 32808, Orlando, FL, Etats-Unis

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They notify when they are coming and again when they arrive. They take care of my house and notify when they are done. Great job!

Réponse de Aptive Pest Control - Orlando
They are friendly and take care of an array of insects. They communicate with you through every step.

Réponse de Aptive Pest Control - Orlando
Even though they come and spray outside, I am still getting red carpenter ants in my house, but when I call them to come back, they do come back and they do put extra stuff down. The technicians are amazing and friendly.

Réponse de Aptive Pest Control - Orlando
Short version:
Door to door sales guy assured me of two things:
1. If the service doesn't work I could cancel without issue. -> That was a lie. After several attempts and months of paying they still charged me a $200 cancelation fee.
2. I contracted them especially to get rid of my fire ants in the yard. They promised they could do it if I just gave them a few months. This also was a lie. After 4 months and multiple additional service calls I never had an ant free yard even for a day.
Long version:
After two months I knew the product was not going to work to remove my fire ants. I had huge mounds in my yard days after their treatments. The ants would simply move around. At that point I started trying to cancel, and they kept promising me that they were going to try something different and I just needed to give them more time. They promised me that they would explain my issue to the technician and assign a specific tech to always come to my house so he could learn and adjust my treatment. When the tech came out he explained that no one had contacted him or given him any history about my issues. He also explained that they would never assign a specific tech to an individual house. This is when I gave a negative reveiw and again asked to cancel my service. This is when the operations manager started writing me emails saying they were sorry and would do whatever required to make the situation right. Once I again explained that I simply wanted to cancel my service I never heard from her again. Finally I called them again and after speaking with a "manager" was told that in order to cancel I had to pay the early cancelation fee of $200. I argued that if they had let me cancel when I originally requested it would have saved me at least $200 and therefore I should not now be forced to pay an additional $200. They did not help in any way.

Réponse de Aptive Pest Control - Orlando
What makes Aptive Pest Control different is that they have a team that is always very polite and always trying to solve my problems with bugs in my house.

Réponse de Aptive Pest Control - Orlando
Communicative and sent photos and an explanation of treatment done - very professional

Réponse de Aptive Pest Control - Orlando
He did a great job explaining what he was doing and sending pictures of his work. Always does a professional job.

Réponse de Aptive Pest Control - Orlando
Did not feel he took the time all others have done, they took pictures and sent them to me.

Réponse de Aptive Pest Control - Orlando
Brian provided excellent service. He was very polite and thorough. He was very responsive to our needs. I appreciate him calling to inform me of his schedule and arrival time.

Réponse de Aptive Pest Control - Orlando
The technician's are very professional and I don't have any issues with pest!

Réponse de Aptive Pest Control - Orlando
The technician was very polite and flexible. He wear footie over his shoes to not track in soil from his shoes. He also pointed out areas where the ants were coming into the bathroom that I needed to calk.

Réponse de Aptive Pest Control - Orlando
Prompt and efficient service. Attention to detail. Good communication.

Réponse de Aptive Pest Control - Orlando

Réponse de Aptive Pest Control - Orlando
Typically, the appointments work out and I am notified plenty in advance to make sure I got through what I need. If I need the interior done, my garage, my soffits, etc. If I am not home, I don't feel I get the best value but then I just schedule them to come back out at no cost so it mostly works out. Depending on which tech they send, it can make a difference as well. Most of the time, the techs go above and beyone.

Réponse de Aptive Pest Control - Orlando
I love the communication this company does. They keep me well informed and show me what they’ve done. I appreciate that.

Réponse de Aptive Pest Control - Orlando

Réponse de Aptive Pest Control - Orlando
always on time! informative with knowledge. so helpful. great suggestions to stay on top of issues. polite and a friendly person to have here!

Réponse de Aptive Pest Control - Orlando
Talked with the agent who treated our property. He was very helpful in answering my questions. He did a very thorough treatment, much more than I've seen the other agents do recently. Maybe it's just the time of year. Their products seem to be working, bugs and rodents have been reduced dramatically since using them.

Réponse de Aptive Pest Control - Orlando
They always let me know when they are 10 to 15 minutes out. Tech rep does an excellent job in explaining what he will be doing. I love getting a recap and pictures of everywhere they have treated outside of my house when job is completed.

Réponse de Aptive Pest Control - Orlando
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