This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a great service and Chauncey was prompt, he texted to give me an estimated arrival time before her arrived. I told him areas that I wanted him to focus on more outside. He was very polite and... Voir plus
L'entreprise a répondu
Poor customer service for the recent events. Was promised a certain timeframe but tech came a lot earlier and did not meet the request that was made. Attempts were lazily made to fix issue but nothing... Voir plus
L'entreprise a répondu
Aptive Pest Control,their techs are awesome especially Julius he is so nice and listen to my needs you can him send over here all the time. 💯% satisfied with his work thank you Julius and Aptive Pes... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
4597 Parkbreeze Ct, 32808, Orlando, FL, Etats-Unis
- 16892201192
We overthink pests so you don't have to.
4,3
Excellent
171 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Evan was great to speak to about…
Evan was great to speak to about concerns I had related about my subscription and visits. He took the time to call me back and answer any questions I had. Great manners and very professional. Aptive is a great company
20 mai 2025
Réponse de Aptive Pest Control - Orlando
Hi Lety,
Thanks so much for sharing this, and for being a part of the Aptive family! We're thrilled to hear Evan took the time to connect with you and provide the support you needed -- that's exactly the kind of care we aim to deliver. It's always our goal to be responsive, professional, and helpful every step of the way. If you ever need anything else, we're just a call or message away!
-Jasmine
Réponse de Aptive Pest Control - Orlando
Hi there,
Thank you for your kind words! At Aptive, we’re passionate about providing customer service that truly makes a difference, and it’s great to hear we’re hitting the mark with you. We’re grateful to have you as part of the Aptive family and look forward to continuing to support you with care and attention every step of the way.
-Jasmine
I have no bugs!
I have no bugs!! They text when they are coming and send pictures afterwards. If I need them to concentrate on something, I can reply to their text and let them know. They are very responsive and friendly. They clean up the spider webs and their eggs. They do a great job overall and the price is reasonable.
22 mai 2025
Réponse de Aptive Pest Control - Orlando
Hi Wanda,
Thank you so much for sharing your experience! We’re really happy to hear that our team’s communication and attention to detail have made such a positive difference for you. At Aptive, we believe that keeping you informed and responsive to your needs is just as important as delivering effective pest control. We’re grateful to have you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
Terrible acquisition from Ridd to…
Terrible acquisition from Ridd to Adaptive. IVE ASKED MULTIPLE times to ONLY sent Rob to my house!!!!! You still keep sending me these AWFUL technicians that are LAZY. Rob is the ONLY one that gets the job done RIGHT
15 mai 2025
Réponse de Aptive Pest Control - Orlando
Hi Stephanie,
We're really sorry to hear that your experience transitioning from Ridd to Aptive hasn't felt smooth. We can imagine how frustrating it must be when your requests -- especially for someone you trust like Rob -- haven't been consistently honored. That's not the level of personal care we aim to deliver.
We appreciate you letting us know, and we'd like to make this right. We're reviewing your account to better understand what's happened and to ensure your preferences are clearly noted going forward. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can gather all of the information. Rob clearly sets the bar high, and we're proud to have him on our team -- we'll do our best to make sure your experience consistently reflects that same level of care.
Thank you for sticking with us -- we truly value you as part of the Aptive family and are committed to earning back your confidence.
-Jasmine
The last tech I had was great
6 mai 2025
Réponse de Aptive Pest Control - Orlando
Hi Karen,
Thanks so much for sharing this, and we're thrilled to hear your last service professional made a great impression! At Aptive, we believe in providing more than just pest control -- we aim to deliver peace of mind with every visit. It means a lot knowing our team left you with a positive experience, and we'll do our best to keep that momentum going every step of the way. We're grateful to have you as part of the Aptive family!
-Jasmine
Réponse de Aptive Pest Control - Orlando
Hi Marion,
Thanks for your honest feedback. That’s definitely not the standard we aim for at Aptive, and we’re sorry to hear that things haven’t felt up to par recently. We’d really like the chance to turn that around—if there’s anything specific that didn’t meet your expectations, we’d love to hear more so we can make it right. Please don't hesitate to reach out to us directly at socialmedia@goaptive.com. Your experience matters to us, and we’re committed to delivering the consistent, high-quality service you signed up for.
-Jasmine
Haven’t seen bugs since they were here
24 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi Susan,
Thank you for sharing your feedback! We’re so happy to hear that you haven’t seen any bugs since our visit—that’s exactly what we strive for at Aptive. We truly appreciate your trust in us to help protect your home and look forward to continuing to provide you with a comfortable experience!
Thanks again for choosing Aptive!
-Jasmine
The service is great.
28 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi Derrick,
Thank you for your kind words! We’re thrilled to hear that you’re happy with the service. At Aptive, we strive to provide the best experience possible, and it’s great to know we met your expectations. We truly appreciate your business and are grateful to have you as part of the Aptive family!
-Jasmine
I am satisfied with Aptive-the service…
I am satisfied with Aptive-the service members are courteous and helpful as is the office staff. I would like to be notified before service, however.
1 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi Shirley,
Thank you for your feedback! We're so glad to hear that you've been satisfied with the service from both our team members and office staff. We truly appreciate your suggestions about being notified before service, and we'll make sure to pass that along to improve your experience moving forward. Thanks for being a valued part of the Aptive family! We're always here to help.
-Jasmine
Excellent service
Brian was at our new home and took very good care of us, helped to cach me in what they use and how it interacts with the wildlife. Helped me look inside the home for signs of cockraches and other invasive pests. Then he sprayed the areas they may use to get into our home. Highly recommend this service for all homeowners/renters who want to avoid unwanted pests!
28 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi Tara,
Thank you for sharing your experience with us! We’re so glad to hear that Brian took great care of you and provided thorough, helpful service. It’s important to us that you feel well-informed about the treatments and how they work to keep your home pest-free. We truly appreciate your recommendation and are always here to help homeowners and renters alike with their pest control needs. Thanks for trusting Aptive to protect your home!
-Jasmine
Not very happy with my service at all
Not very happy with my service at all. Some of the techs are good and most are horrible and rush and cut corners. Also I pay for the premium package which as I read in my contract comes with fly traps and all types of traps, though since starting my service with Aptive a year ago now I have received these once. When I ask the techs why they are not providing these I’m told they are out of them ( doesn’t matter the appointment times, tried both early and late.) they all have the same excuse. I pay 150.00 for every service yet don’t get the full service then they want to hit me with 299.00 fee for canceling. Sad to say I will not pay for Aptive once contract is over, seems like I can save myself $150.00 by just spraying “Home Defense “ because that basically what my techs come and do. Also I don’t recommend them to anyone.
13 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi Jonathan,
Thank you for taking the time to share your feedback, and I'm truly sorry to hear about your experience. We understand your frustration and appreciate the opportunity to address the concerns you've raised. It's important to us that you receive the full benefits of the premium package you've selected, including fly traps and any other services promised. I sincerely apologize for the inconsistency you've experienced with our service professionals and the delays in fulfilling your expectations. We will absolutely look into this matter to ensure better communication and service moving forward.
We also understand your concerns regarding the cancellation fee, and we would be more than happy to review this with you and explore ways to make it right. Your satisfaction is incredibly important to us, and we appreciate your bringing these issues to our attention. If there's anything we can do to resolve this or assist further, please don't hesitate to reach out to us at socialmedia@goaptive.com.
Thank you for being a part of the Aptive family, and we hope to make things right for you.
-Jasmine
Réponse de Aptive Pest Control - Orlando
Hi Jacqueline,
Thank you for your kind words! We're thrilled to hear you had a great experience with Aptive. Our team is always here to provide the best service possible, and we appreciate having you as part of our community. Looking forward to serving you again!
-Jasmine
Helpful and Thorough Service
My tech Naarai was helpful, and he listened to my concerns about pests on my property. I was provided with many photos of the work that was done around my home. I appreciate the service techs that visit my home each quarter.
9 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi there,
Thank you so much for taking the time to share your experience! We're so glad to hear that Naarai was attentive, helpful, and took the time to address your concerns with care. It's great to know the photos and updates provided peace of mind -- that kind of thorough service is exactly what we strive for at Aptive.
We truly appreciate your continued trust in our team and love having you as part of the Aptive neighborhood!
-Jasmine
Outstanding and professional.
Prompt, friendly and professional. Thorough inspection followed by required actions to address issues. Excellent coordination followed by photos that portrayed accomplished tasks.
15 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi Julian,
Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with our team. At Aptive, we take great pride in providing prompt, professional, and thorough service, and we're glad our efforts to address your concerns and keep you informed through photos made a difference.
We truly appreciate you taking the time to share your feedback -- it helps us continue to provide the best possible service. Thanks again for choosing Aptive!
-Jasmine
I have a great experience with Aptive
I have a great experience with Aptive, employees have been very respectful, and very thorough with their work. The company keeps the communication at all times. Very pleased with the service.
10 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi Viviana,
Thank you so much for the kind words and for being a part of the Aptive family! We're thrilled to hear that your experience has been such a positive one. Our team takes pride in being respectful, thorough, and keeping open communication every step of the way. It truly means a lot to know you're pleased with the service -- we're grateful to have you with us!
-Jasmine
Not so good grass
Our yard looks terrible..we have some dry spots in it. The rest is not rich and green it’s pale looking with a lot of dead grass in it.
9 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi Robert,
Thanks for sharing your concerns -- we're really sorry to hear your yard isn't looking the way it should. That's definitely not the kind of results we want our customers to experience. We know how important a healthy, green lawn is, and we'd love the chance to take a closer look and make things right. Please feel free to reach out to us at socialmedia@goaptive.com so we can gather the proper information.
Your feedback is truly appreciated, and we're here to help however we can. Thanks again for being part of the Aptive neighborhood -- we'll do our best to turn this around for you!
-Jasmine
I was disappointed
I was disappointed. After six month of treatment I still have roaches.
9 avril 2025
Réponse de Aptive Pest Control - Orlando
Hi Peggy,
Thank you for sharing your experience. We're really sorry to hear that you're still seeing roaches after your treatments -- that's understandably frustrating. At Aptive, we want every customer to feel confident in the service we provide, and it sounds like we didn't deliver the results you expected. We'd love the chance to make things right and take a closer look at your account to find a better solution moving forward. We truly appreciate you being a part of the Aptive neighborhood.
-Jasmine
Andrew did a absolutely great job
Andrew did a absolutely great job! He is very patient and answered all my questions. He took his time dewebbing everything, not like most of the past techniques.
I wish all the techniques would do a good of a job like Andrew. In the future, I will always request Andrew for my job.
Thank you Andrew?
28 mars 2025
Réponse de Aptive Pest Control - Orlando
Hi Yvonne,
We love hearing this! Andrew is truly dedicated to providing top-notch service, and we are so glad he took the time to answer all your questions and go the extra mile with dewebbing. We will be sure to pass along your kind words to him! Thank you for being a valued part of the Aptive neighborhood -- we appreciate you!
-Jasmine
Prompt, friendly technician
The technician arrived when he said he would, was friendly, and service was thorough.
25 mars 2025
Réponse de Aptive Pest Control - Orlando
Hi Dulcie,
Thank you for sharing your experience with us! We're thrilled to hear that your service professional arrived on time, was friendly, and provided thorough service. At Aptive, we aim to deliver reliable and top-quality service every time, and it’s great to know we met your expectations. We truly appreciate your feedback and look forward to continuing to service you!
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.