We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... Voir plus
L'entreprise a répondu

10260 SW Nimbus Ave, Ste M-4, 97223 Portland, OR, US
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We have been using them for a few treatments so far. The staff are very friendly and helpful in answering questions. They do a thorough job. We have seen a large decrease in the spiders and bugs aroun... Voir plus
L'entreprise a répondu
They come when I call no matter if it’s two extra times during heavy ant active months. They take care of the problem and the ants go away. The ants are super prolific during spring and come from anyw... Voir plus
L'entreprise a répondu
I was surprised when the technician refused to spray the rocks underneath our deck. None of your other techs have refused to either spray or use granules to get ahead of the bugs that breed & spread.... Voir plus
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Service is consistent, they communicate well regarding when the next service will be, and the technicians send me detailed reports about what was done, usually with photos. The issues I have had is re... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, Etats-Unis

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Réponse de Aptive Pest Control - Portland
I had an ant invasion in my kitchen and dining area and small spiders inside. I called early Monday morning and spent a long time on the phone with a customer service rep. I told him MULTIPLE times of my problem and I wanted a technician to come and treat the issue on the INSIDE of my house. He said you have an appointment on the 11th of November and they could treat it then! After many times explaining that was UNACCEPTABLE he scheduled it for yesterday. The person showed up, said he would treat the outside and it would take 20 minutes then I was understanding he would come inside. He did NOT. He just left! I expect my account to be credited for one month since I had to call another to come and fix this problem!

Réponse de Aptive Pest Control - Portland
The technician was polite, knowledgeable and I could tell he was being very thorough, including noticing two wasps nests in the eaves that he then removed.

Réponse de Aptive Pest Control - Portland
The technician texted me the night before and let me know when he would be in the area. I appreciated this instead of having to wait and wonder all morning. He did the retreat for ants around my kitchen sink inside and out .

Réponse de Aptive Pest Control - Portland
Service people are always on time,do all the work as needed. Will adjust or change my appointment if necessary. I’ve been very happy with their service!

Réponse de Aptive Pest Control - Portland
When I signed up for the service, I was told that the vole problems that we are having would be treated and it would greatly reduce the vole problem.
The vole treatment has not been applied until yesterday when I was able to be home and specifically ask that the treatment be done.
The vole treatment was the fundamental reason that I signed up for the service and I have not received what I was told I would receive.

Réponse de Aptive Pest Control - Portland
The person doing the work was very friendly and explained everything.

Réponse de Aptive Pest Control - Portland

Réponse de Aptive Pest Control - Portland
The service was fine and I am grateful but I tried twice to reach the office ahead of time and had no luck. I really needed to cancel but received no response to my emails.

Réponse de Aptive Pest Control - Portland
Thoughtful technicians discussing the issue and developing continued solutions

Réponse de Aptive Pest Control - Portland
I'm glad the tech was honest and told me that it wasn't a good idea to put attractant on to the counters in the kitchen, cuz it would draw ants in.

Réponse de Aptive Pest Control - Portland
The expert service that is provided to our buildings

Réponse de Aptive Pest Control - Portland
Thank you for the great service. You explain what you are going to do and do it. I appreciate your detail.

Réponse de Aptive Pest Control - Portland
They always ask what my concerns are and l appreciate that. Many people in my area are having trouble with ants & rats but I’m not thanks to Aptive Pest Control. The technicians are always very polite and professional.

Réponse de Aptive Pest Control - Portland
Although I was out of town, the technician did the usual treatments outdoors.

Réponse de Aptive Pest Control - Portland
You show up as scheduled and you techs are knowledgeable and do a good job. Thanks Darrell

Réponse de Aptive Pest Control - Portland
Happy with treatments.
Overall happy with all personnel.
Not happy with communication when I can't ever get a live person. Robot tells me I am going to speak to a rep and the phone rings a few times and cuts me off!
Very hard to reschedule an appt. with robots help. Thank you!

Réponse de Aptive Pest Control - Portland
The Aptive notifies me of the next appointment date and allows me to change the date if necessary.
The techs always text me with an ETA on the day of the appointment.
I have seen quite a reduction of pests in and around the house within a few months of starting with Aptive.

Réponse de Aptive Pest Control - Portland
My is mom is 80 years old, she lives with us. A representative comes to the house and offers $40 for the first treatment and $80 for the next treatment going forward. So I tell the rep Ok. Next thing I know I am getting a bill for $80 every month with no treatment but I don't realize it until the third month because they do come back for a follow up the second month. I don't need a treatment every month. So I complain and the person on the phone says its a monthly charge even with no service and its in the contract. I never seen a contract. But later a see a pdf file with a contract that someone printed my name. Very shady operation. They let me out after I said I would speak to the better business bureau. Plus their first visit they didn't show up, rescheduled, second visit the person was there 15 minutes didn't come in the kitchen as requested, got someone to come back later again. We will see if October 15th there is another bill and a call to The BBB.

Réponse de Aptive Pest Control - Portland
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