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Aptive Pest Control - Richmond Avis 51

TrustScore 4 sur 5

4,2

6290 Old Warwick Rd, 23224 Richmond, VA, US


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Aggressive, unprofessional “sales” tactics. Who goes door to door in 2026? BANGING on doors at 9 pm, going to the same house multiple times a day despite being told no, refusing no for an answer, aski... Voir plus

Noté 5 sur 5 étoiles

Even though I had a small problem with being switched to a premium plan without my consent (later discovered that I was getting a better deal for less money) I was completely impressed with the resolu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wasn't home during my latest Aptive service, but Dylan made sure I felt completely informed. He sent a detailed update with photos showing exactly where he treated—focusing on eaves, entry points, a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dylan communications were fantastic. He took credit of everything, even getting the cobwebs out of my doors and windows! So helpful! Loved the pictures too!

L'entreprise a répondu


À propos de l'entreprise

  1. Service d'extermination des nuisibles

À propos de Aptive Pest Control - Richmond

Écrit par l'entreprise

Welcome to Aptive Pest Control

Écrit par l'entreprise

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Coordonnées de contact

  • 6290 Old Warwick Rd, 23224, Richmond, VA, Etats-Unis

  • 18045678831
Promotion box for Aptive Pest Control - Richmond

We overthink pests so you don't have to.

Smarter pest control starts here.

4,2

Bien

TrustScore 4 sur 5

51 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Noté 4 sur 5 étoiles

The tech left a large bottle here

The tech left a large bottle here. I contacted my rep but got no reply. Bottle is still at my house.

2 août 2025
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Réponse de Aptive Pest Control - Richmond

Hi Carol,

Thank you for bringing this to our attention. I’m very sorry for the lack of communication and for the inconvenience of having the bottle left at your home. At Aptive, we aim to provide timely and professional service, and it’s clear we fell short in this instance.

I’d like to get this resolved for you as quickly as possible. Please reach out to us at socialmedia@goaptive.com with your service address so we can arrange for the bottle to be picked up and ensure this does not happen again in the future.

-Jasmine

Noté 2 sur 5 étoiles

We still have ants

We still have ants

27 juin 2025
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Réponse de Aptive Pest Control - Richmond

Hi Kevin,

Thank you for letting us know. We’re sorry to hear ants are still a problem—that’s not the experience we want for our Aptive customers. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your treatments and work toward a solution. We appreciate your feedback and the chance to make this right.

-Jasmine

Noté 3 sur 5 étoiles

I asked tech to get spider webs off…

I asked tech to get spider webs off deck and he only got one side. There are still webs all over the bench and on the other side of the deck. I shouldn’t have to point out all the webs.

3 juillet 2025
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Réponse de Aptive Pest Control - Richmond

Hi Wendy,

Thank you for sharing your experience and for being part of the Aptive community. We’re sorry to hear the spider web removal during your recent service didn’t fully meet your expectations. We agree — you shouldn’t have to point out areas that need attention, and we want to make this right. Please email us at socialmedia@goaptive.com with your service address so we can review your account and ensure a thorough follow-up to properly address all those webs. We appreciate your patience and the opportunity to improve your experience with Aptive.

-Jasmine

Noté 5 sur 5 étoiles

I really appreciate the technician…

I really appreciate the technician texting me when he’s on his way & all the pictures he provides me of what he’s done

24 juin 2025
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Réponse de Aptive Pest Control - Richmond

Hi Karen,

Thank you for sharing your experience! At Aptive, we’re committed to clear communication and transparency, so we’re glad to hear that the technician’s texts and detailed photos helped keep you informed every step of the way. We truly appreciate your trust and look forward to continuing to provide service you can count on.

-Jasmine

Noté 1 sur 5 étoiles

Not effective

Product doesn't work

11 juin 2025
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Réponse de Aptive Pest Control - Richmond

Hi Trisha,

Thank you for sharing your experience. We’re sorry to hear the product hasn’t met your expectations. At Aptive, we take pest control effectiveness seriously and want to make sure you’re fully satisfied. Please reach out to our team directly at socialmedia@goaptive.com so we can review your service and address any concerns to improve your results. Your trust means a lot to us, and we’re here to help.

-Jasmine

Noté 5 sur 5 étoiles

True Professionals

The team that came out to my home were very professional, did a thorough job, asked what pest encounters I was experiencing specifically, and were very kind and courteous. I was very impressed with the quality of service they provided.

21 mai 2025
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Réponse de Aptive Pest Control - Richmond

Hi Ron,

Thank you so much for sharing your experience! We love hearing that our Aptive team made a strong impression with their professionalism, attention to detail, and care. Asking about your specific concerns and tailoring the service to your needs is exactly the level of service we aim to provide every time. We're so glad you felt well taken care of and truly appreciate you being part of the Aptive family!

-Jasmine

Noté 5 sur 5 étoiles

Very helpful technician

Very friendly technician and very knowledgeable.

16 mai 2025
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Réponse de Aptive Pest Control - Richmond

Hi Ray,

Thanks so much for sharing your experience! We're thrilled to hear that your Aptive service professional brought both a friendly attitude and expert knowledge to your visit -- that's exactly the kind of care we strive to provide every time. We're grateful to have you as part of the Aptive family and are always here to help keep your home comfortable and your experience a great one!

-Jasmine

Noté 5 sur 5 étoiles

Attentive

Attentive, knowledgeable, and polite.
My tech is Henry and is awesome!

16 mai 2025
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Réponse de Aptive Pest Control - Richmond

Hi Fran,

Thanks so much for the kind words! We're thrilled to hear Henry’s been such a standout—attentive, knowledgeable, and polite is exactly what we aim for at Aptive. It means a lot to know you're noticing the effort. We'll be sure to pass this along to Henry—he’ll appreciate the shoutout! We're grateful to have you as part of the Aptive neighborhood and look forward to continuing to keep your home protected and comfortable.

-Jasmine

Noté 1 sur 5 étoiles

Not sure backyard was treated...Rep had…

Not sure backyard was treated...Rep had trouble with his equipment... Left without giving me an update of what was done... Appointment was very short

4 avril 2025
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Réponse de Aptive Pest Control - Richmond

Hi Reginald,

Thanks for sharing your feedback -- it really helps us improve. We're sorry to hear the visit left you with questions and concerns, especially about the backyard treatment and the lack of communication. That's not the experience we want for any of our customers. At Aptive, we aim to deliver thorough service and clear updates every step of the way. We'd love the chance to review your account and make sure everything handled properly, so please don't hesitate to reach out if anything feels incomplete. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make things right.

-Jasmine

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