Good Communicating before the treatment and asked before if we had any conserns to look at. Pictures to verify the work completed. very pleased. Completed more that the home area.
L'entreprise a répondu
Établissement
Changer d'établissement4700 Northgate Blvd, Ste 135, 95834 Sacramento, CA, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
So far every service person that has come by has been very professional. Asking if there are any troubled spots that have been missed. Very happy so far.
L'entreprise a répondu
Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... Voir plus
L'entreprise a répondu
Julian was very good and communicated well with us. The problem we had was that he did not have the products he needed available to him when he came--Sluggo for the garden, and wasp traps--both which... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, Etats-Unis
- 19168902187
We overthink pests so you don't have to.
4,6
Excellent
261 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am very pleased with the courtesy…
I am very pleased with the courtesy provided by your technicians.
My only suggestion is that it would be very helpful if you would develop more support with rodent eradication.
23 août 2025
Réponse de Aptive Pest Control - Sacramento
Hi Phyllis,
Thank you for sharing your feedback! We’re so glad to hear that our service professionals provided courteous and attentive service. We also truly appreciate your suggestion regarding additional support for rodent control. At Aptive, we’re always looking for ways to improve and expand our solutions to better protect your home. Your input is invaluable, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Recently changed to them
Recently changed to them, but so far have outshined my previous provider ... still new and shiny ... hopefully it never changes!
30 août 2025
Réponse de Aptive Pest Control - Sacramento
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that your experience with Aptive has exceeded your expectations so far. At Aptive, we strive to provide consistent, reliable, and effective pest control while ensuring our neighbors feel confident in their service. We look forward to continuing to protect your home and keeping your experience “new and shiny” for years to come.
-Jasmine
Réponse de Aptive Pest Control - Sacramento
Hi Mark,
Thank you for sharing your experience! We’re glad to hear our service professional was on time and thorough during your visit. At Aptive, we take pride in providing reliable, detailed service to keep your home protected. We truly appreciate you being part of the Aptive neighborhood and look forward to serving you again.
-Jasmine
Another GREAT experience!
The technician listened to me as I explained wthe issues I was having and knew exactly what to do.
21 août 2025
Réponse de Aptive Pest Control - Sacramento
Hi Jim,
We’re so glad to hear that your service professional listened carefully to your concerns and knew exactly how to address them. At Aptive, we pride ourselves on providing personalized and effective pest control solutions, and it’s wonderful to know that our team delivered that level of care in your home. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to protect your home with the same attention and expertise.
-Jasmine
Christian did a through job
Christian did a through job. He listen to what I wanted done.
23 août 2025
Réponse de Aptive Pest Control - Sacramento
Hi Carlos,
Thank you for sharing your feedback! We’re glad to hear that Christian did a thorough job and took the time to listen to your requests. At Aptive, we pride ourselves on providing attentive, personalized, and effective service, and it’s wonderful to know our team’s efforts made a positive impact.
-Jasmine
The pest control worker was timely
The pest control worker was timely, very professional and kept me informed about area of concern. He dealt with a multitude of wasp nest. Thank You.
20 août 2025
Réponse de Aptive Pest Control - Sacramento
Hi William,
Thank you for sharing your feedback! We’re glad to hear that our service professional was timely, thorough, and kept you informed while addressing the wasp nests. At Aptive, we take pride in delivering effective pest control along with clear communication to ensure our neighbors feel confident and safe in their homes. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Listened to me
Listened to me; explained what he was going to do. Polite and professional
14 août 2025
Réponse de Aptive Pest Control - Sacramento
Hi Colleen,
Thank you for sharing your feedback! We’re glad to hear that your service professional listened carefully, explained the process, and was polite and professional. At Aptive, we strive to provide clear communication and reliable service with every visit, and it’s wonderful to know we delivered that for you. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
Réponse de Aptive Pest Control - Sacramento
Hi Aneatra,
Thank you for sharing your feedback! We’re glad to hear that Jay provided professional and friendly service. At Aptive, we take pride in delivering knowledgeable and courteous service with every visit, and it’s wonderful to know Jay delivered that for you. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
Réponse de Aptive Pest Control - Sacramento
Hi Juliana,
We’re glad to hear that Peter was cooperative and efficient! At Aptive, our service professionals take pride in providing reliable, attentive, and effective pest control, and it’s wonderful to know your experience reflected that.
Thank you for being a valued part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
Satisfied Customer
I have been an Aptive customer for over 5 years and appreciate the customer service they provide. The recommended service scheduling is automatic but gives me the option to change the date if needed. The service technicians communicate with me via text or call to give me an estimated time of arrival. The technicians are knowledgeable of the different types of pests and they address all my concerns. If I noticed pests between recommend service, then they would come and provide a touch up for free. I’m a satisfied customer and will continue to use the service.
5 août 2025
Réponse de Aptive Pest Control - Sacramento
Hi Ron,
We’re thrilled to hear about your five-year journey with Aptive and appreciate your loyalty! It’s wonderful to know that our team’s communication, knowledge, and attentiveness have made such a positive impact. At Aptive, we take pride in providing flexible, reliable, and effective pest control, and it’s great to hear that our service, including complimentary touch-ups between visits, has given you peace of mind.
Thank you for being a valued part of the Aptive neighborhood. We look forward to continuing to protect your home for years to come!
-Jasmine
Good communication
The technician communicated with me before, during, and after his visit, ensuring he’d cover all of our current needs. I appreciate good communication like that, as well as the pictures he shared with me regarding steps he took during his visit.
3 août 2025
Réponse de Aptive Pest Control - Sacramento
Hi Cora,
Thank you for sharing your experience! We’re glad to hear our service professional kept you informed before, during, and after the visit, and that the pictures helped you feel confident about the care taken. Clear communication and thorough service are core values at Aptive, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
They get the job done.
24 juillet 2025
Réponse de Aptive Pest Control - Sacramento
Hi Jeannie,
Thank you for your feedback. We’re glad to hear that Aptive consistently gets the job done. Providing reliable and effective pest control is at the heart of what we do, and it means a lot to know you can count on us. We appreciate you being part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
Technician was polite and friendly
Technician was polite and friendly. I received photos after services were completed.
22 juillet 2025
Réponse de Aptive Pest Control - Sacramento
Hi Carol,
We appreciate you taking the time to share your experience! It’s great to hear that your service professional was polite and friendly, and that the photos after the treatment helped keep you informed. At Aptive, we aim to provide both exceptional service and clear communication every step of the way. Thanks for trusting us with your pest control needs, we look forward to continuing to serve you!
-Jasmine
Aptive experienc thus far
1. We were having a problem with cockroaches (or a similar roach) with our previous pest control company. Aptive seems to have resolved it.
2. Much more expensive than my previous 2 companies.
3. Told Aptive initially that I wanted the inside of the house done. The first 2 appointments, I wasn't available, but the tech's asked me about it. This last appointment, I was avaialable, but it wasn't mentioned by the tech.
4. Aptive says, "call us if you have any issues" but I don't have a number for them.
24 juillet 2025
Réponse de Aptive Pest Control - Sacramento
Hi Ron,
Thank you for taking the time to share such a thoughtful review—we’re glad to hear Aptive was able to help resolve the roach issue, especially after challenges with previous providers. That’s exactly the kind of peace of mind we work hard to deliver.
That said, we completely understand your concerns around pricing, communication, and your request for interior treatment not being followed through. We always aim to provide a level of service that matches the value of your investment, and we’re sorry if that hasn’t been consistently reflected so far.
We’d love the chance to make this right and ensure your requests are clearly noted going forward. Please feel free to reach out to us directly at socialmedia@goaptive.com, and we’ll help connect you with your local service team.
Thank you again for being part of the Aptive family—we appreciate the opportunity to earn your trust with each visit.
-Jasmine
My concern is Rodents and the bait box…
My concern is Rodents and the bait box you us is ineffective. I'll need to look for a pest control service that can help me with this service
19 juillet 2025
Réponse de Aptive Pest Control - Sacramento
Hi Pamela,
Thank you for sharing your concerns. We’re sorry to hear that the rodent bait box hasn’t been effective—that’s definitely not the experience we want you to have with Aptive. We understand how important it is to feel confident in the solutions being used around your home, especially when it comes to rodents.
We’d really appreciate the opportunity to make this right. If you're open to it, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and explore stronger, more targeted options that better suit your needs.
We value you as part of the Aptive family and would love the chance to regain your trust.
-Jasmine
Don’t take a chance
Very poor customer service. Poor training of technicians. Poor communication. Below average pest control services. Dishonest salespeople.
18 juillet 2025
Réponse de Aptive Pest Control - Sacramento
Hi there,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience—it’s disheartening to know we’ve let you down in so many key areas. At Aptive Environmental, we strive to provide not only high-quality pest control solutions, but also trustworthy service, clear communication, and well-trained professionals you can rely on. It’s clear from your review that we fell short, and for that, we sincerely apologize.
What you’ve described is not the standard we hold ourselves to, and we take concerns like these seriously. We’d like the opportunity to review your experience more closely and do what we can to make it right. If you're open to it, please reach out to us at socialmedia@goaptive.com so we can investigate your concerns further and work toward a resolution.
Thank you again for your feedback—it’s what helps us improve and ensure our customers receive the level of service they deserve.
-Jasmine
Thorough …
Always on time and the technician does a thorough job cleaning the eaves and spraying for pests.
10 juillet 2025
Réponse de Aptive Pest Control - Sacramento
Hi Cyndi,
Thank you for taking the time to share your experience! We're so glad to hear that your service professional is consistently on time and thorough with each visit—especially when it comes to cleaning the eaves and treating for pests. At Aptive Environmental, we take pride in delivering detailed, dependable service you can count on.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and consistency.
-Jasmine
The technician spent time addressing…
The technician spent time addressing our needs and listened to our concerns.
17 juillet 2025
Réponse de Aptive Pest Control - Sacramento
Hi Teresa,
Thank you for sharing your experience! We’re glad to hear that our service professional took the time to listen carefully and address your specific needs. At Aptive Environmental, we believe that understanding your concerns is essential to providing effective, personalized service.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
Highly recommended - I love it!
Top quality service keeping pests at bay in an environmentally friendly way. I get a full report of pesticides used and a choice. Technicians are always knowledgeable, pleasant and helpful, treating additional areas as needed, clearing all eves of wasp nests at every visit, making ants disappear, etc. Highly recommended service.
12 juillet 2025
Réponse de Aptive Pest Control - Sacramento
Hi Lidia,
Thank you for your thoughtful and detailed review! We’re proud to provide top-quality, environmentally friendly pest control that keeps your home safe and comfortable. It’s wonderful to hear that our service professionals’ knowledge, professionalism, and attention to detail—like clearing wasp nests and addressing ants—have made such a positive impact. Your recommendation means a lot to us, and we’re grateful to have you as part of the Aptive family. We look forward to continuing to protect your home with care and transparency!
-Jasmine
Réponse de Aptive Pest Control - Sacramento
Hi Terrianna,
Thank you for noticing our team’s commitment to keeping you informed about your treatments. At Aptive, clear communication is a key part of how we provide care and peace of mind. We appreciate you trusting us to protect your home and look forward to continuing to serve you with transparency and professionalism!
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.