Timely, thorough service. The tech communicates well and arrives as stated. Willing to listen and address specific problems. Would give 5 stars for the service but it falls short on the callbacks tha... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Our Aptive service provider was Will (I believe his name was Will or William) . He was amazing ! Thorough. Professional. Courteous. Kind. Patient. Dedicated. Tripple this guy's salary because he... Voir plus
L'entreprise a répondu
Our technician, Tucker, is a 10 out of 10, in his attention to detail and he strives to make us very satisfied, but he is limited in what he can do for our area in Stansbury Park, UT. We are located a... Voir plus
L'entreprise a répondu
My experience with active and all of their technicians has been excellent. They pay attention to detail and are always willing to ask me for information on what I have seen to know how to treat my pla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
548 W 8360 S, 84070, Midvale, UT, Etats-Unis
- 13852339312
We overthink pests so you don't have to.
4,3
Excellent
85 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The technician was professional
The technician was kind, explained well, respectful, professional, etc
8 mai 2026
Réponse de Aptive Pest Control - Salt Lake City
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Our experience in the beginning was…
Our experience in the beginning was good but we are not happy with our current service. We are planning on ending our service with Aptive when our subscription expires in August.
2 mai 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Bobbie,
I appreciate you taking the time to share this, and I’m sorry to hear your experience hasn’t stayed consistent over time. That’s not what we want for our Aptive customers, especially after starting off on a good note.
We’d really value the opportunity to understand what changed and see if there’s anything we can do to improve your experience before your subscription ends in August. If you’re open to it, please reach out to socialmedia@goaptive.com with your service address so we can review your account history and make sure any concerns are properly handled.
At Aptive, we aim for every part of your service to feel reliable and handled with care from start to finish, and I’d like the chance to help if you’re willing.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Salt Lake City
Hi Linda,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team has been reliable and that the service reports have given you a clear understanding of the work performed, transparency like that is something we really prioritize.
We’re glad the communication has been helpful, and we’ll keep focusing on making sure every visit is consistent, well-documented, and fully handled from start to finish, we’ve got this handled.
-Jasmine, Aptive Care Team
The extra care taken to treat and…
The extra care taken to treat and document an outdoor garden shed for hornets/wasps/yellow-jackets.
30 avril 2026
Réponse de Aptive Pest Control - Salt Lake City
We really appreciate your feedback, David! It’s wonderful to know the extra care taken with your outdoor garden shed, both in treating and documenting the hornet, wasp, and yellow jacket activity, stood out to you. Thank you for choosing Aptive and allowing us to help handle your pest concerns. We look forward to continue protecting your home for years to come!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Salt Lake City
Hi Nikki,
Thank you for sharing this, we really appreciate it. It means a lot to hear your recommendation and know you’ve had a positive experience with Aptive. We’ve got this handled, and we’ll keep working to make sure you continue to feel confident and well taken care of every time we visit.
-Jasmine
Réponse de Aptive Pest Control - Salt Lake City
Thank you so much for taking the time to leave such a wonderful review, Jill! We are thrilled to hear that you found our service dependable, thorough, and professional. Our team works hard to ensure that every customer receives the best service possible, and your feedback is a great affirmation of our efforts. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful you've chosen Aptive to handle your pest control needs!
-Alexis
Our technician is a 10/10, but you can only do so much with a lake a block away!
Our technician, Tucker, is a 10 out of 10, in his attention to detail and he strives to make us very satisfied, but he is limited in what he can do for our area in Stansbury Park, UT. We are located a block from the lake and the insects are TERRIBLE! Tucker has done all in his power to assist us, but there are simply forces of nature that are stronger than any spray...I do need to say that it does improve once we have a very HOT day...bugs will be better.
8 avril 2026
Réponse de Aptive Pest Control - Salt Lake City
It's absolutely wonderful to hear that Tucker has been providing you with excellent service and that his attention to detail has made a positive impact, Joline. We understand the challenges that come with living so close to the lake, and we appreciate your patience as we work to manage the insect situation.
It's great to know that the hotter days help reduce the bug activity, and we're committed to finding the best solutions to improve your experience. If there's anything more we can do to assist you, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help.
-Alexis
Advance notice
Advance notice, completed treatment as planned, and provided photos of treated areas.
5 avril 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Peter,
Thank you for sharing your feedback! We’re glad to hear that your service was completed as planned and that the advance notice and photos helped keep everything clear and transparent.
At Aptive, we take pride in making sure every step of your service is carefully handled, so you can feel confident your home is well protected. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Thorough professional service
Timely, thorough service. The tech communicates well and arrives as stated. Willing to listen and address specific problems. Would give 5 stars for the service but it falls short on the callbacks that are included if needed. Since they started coming out of SLC to service our account those haven't been available.
18 février 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Donovan and Deanna,
Thank you for sharing your feedback and for your honesty. We’re glad to hear that our Aptive service professionals have been timely, thorough, and communicative, that’s exactly the kind of experience we aim to provide.
At the same time, I completely understand your frustration with the callback service not meeting expectations since coverage moved to SLC. That’s not the seamless experience we want for you, and we appreciate you bringing it to our attention. We’re committed to making sure your service is properly handled from start to finish, and your feedback will help us improve so that all aspects of your experience meet the high standard you expect.
If you ever need a reservice or have any concerns, please don’t hesitate to reach out to us at socialmedia@goaptive.com. We truly value your trust in Aptive and want to make sure everything is handled for you.
-Jasmine
Great choice!!
My experience with active and all of their technicians has been excellent. They pay attention to detail and are always willing to ask me for information on what I have seen to know how to treat my place. I highly recommend them.
24 mars 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Lex,
Thank you so much for your kind words! We’re thrilled to hear that your experience with Aptive and our service professionals has been excellent. Paying attention to detail and listening to our customers is at the heart of what we do, and we’re glad it’s making a difference in your home.
It’s wonderful to know you feel confident in how we handle your home, and we truly appreciate your recommendation. At Aptive, you can always count on us to keep things handled so your home stays protected and comfortable.
-Jasmine
Réponse de Aptive Pest Control - Salt Lake City
Hi Laurel,
Thank you for your feedback! We’re glad to hear that our communication stood out to you.
At Aptive, we make it a priority to keep every step of the process clear and handled with care, so you always know what to expect. We appreciate you trusting us to keep your home protected and comfortable!
-Jasmine
Super Star Service !
Our Aptive service provider was Will (I believe his name was Will or William) .
He was amazing !
Thorough. Professional. Courteous. Kind. Patient. Dedicated.
Tripple this guy's salary because he is the only reason I am continuing with Aptive at this time - he is PHENOMENAL!
17 mars 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Sarah,
Thank you so much for sharing your experience! We’re thrilled to hear that Will provided such thorough, professional, and attentive service. Our team takes pride in making sure every visit is handled with care, and it sounds like Will truly went above and beyond to make that happen.
We appreciate you choosing Aptive and being part of our neighborhood. Feedback like yours inspires us to keep raising the bar, and you can always count on us, we’ve got this handled.
-Jasmine
Réponse de Aptive Pest Control - Salt Lake City
Hi Bob,
Thanks for bringing this to our attention, that’s definitely not the level of detail we want our customers to experience. Taking care of cobwebs around the eaves is an important part of a thorough service, and it sounds like that wasn’t fully handled during your visit.
At Aptive, we take pride in making sure every part of your home is properly cared for, and your feedback helps us do better. We’d appreciate the opportunity to make this right and have a service professional come back out to address those areas and ensure everything is handled the way it should be.
Please feel free to reach out to us directly at socialmedia@goaptive.com so we can get this taken care of for you.
-Jasmine
They showed up on time and did the work.
15 mars 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Ken,
Thank you for sharing your feedback! We’re glad to hear that our team arrived on time and completed the work as expected. At Aptive, we strive to provide reliable, professional service with every visit, and it’s great to know that our efforts met your expectations.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide high-quality service for your home.
-Jasmine
The person that did my treatments…
The person that did my treatments deserves five stars.
I kept finding earwigs and sugar ants around the yard. Then they started billing for months no service Then claimed they couldn't find my contract when I called them on it.
2 février 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Alan,
Thank you for sharing your experience and for recognizing the service professional who completed your treatments. It means a lot to all of us at Aptive to hear when one of our service professionals provides great service.
At the same time, I can understand how frustrating it would be to continue seeing pests around your yard and to then have concerns about billing and locating your agreement. That’s certainly not the experience we want anyone to have, and feedback like this is important so we can take a closer look at what may have happened.
We’d appreciate the opportunity to review your account, look into the billing concerns, and make sure everything is clearly explained and addressed. Please reach out to us at socialmedia@goaptive.com so we can locate your account and work toward getting this resolved.
-Jasmine
Ants
The tech listened to me about the ants, we tried to guess the source of the ants. He sprayed around the kitchen sink area as that was the location of the ants. The tech sprayed outside in the same area of the kitchen sink. After a week plus there is still indications of ants that are dead, fewer than before.
27 février 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi there,
Thank you for sharing your feedback. We’re glad to hear that our service professional listened to your concerns and took steps to target the ant activity around your kitchen sink.
We understand how frustrating it can be to still see ants, even after treatment. Some pests may take a little time to fully respond to treatments, and continued monitoring and communication are key to ensuring the issue is resolved. If you’re still noticing activity, please reach out to us directly at socialmedia@goaptive.com so we can schedule a re-service and address any remaining ants.
We truly appreciate you being part of the Aptive family and giving us the opportunity to keep your home comfortable and protected.
-Jasmine
The service rep did a great job and…
The service rep did a great job and addressed the areas of concern.
3 mars 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Laurie,
Thank you for sharing your experience. We’re glad to hear that your Aptive service professional did a great job and addressed the areas of concern in your home.
Providing thorough, effective service while making sure our customers feel heard is very important to us. We appreciate you trusting Aptive to protect your home and look forward to continuing to keep your space protected.
-Jasmine
They do what they say and it works!
28 février 2026
Réponse de Aptive Pest Control - Salt Lake City
Hi Connie,
Thank you for sharing your experience! We’re thrilled to hear that Aptive delivers on our promises and that our treatments are effective.
At Aptive, we take pride in providing reliable, thorough, and professional pest control that gives our customers peace of mind. We truly appreciate your trust in us and look forward to continuing to protect your home.
-Jasmine
Réponse de Aptive Pest Control - Salt Lake City
Hi Rene,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our team has been able to address your concerns efficiently and in a friendly manner. At Aptive, we take pride in providing professional, attentive service that keeps your home protected and comfortable.
We truly appreciate your trust in Aptive and look forward to continuing to serve you.
-Jasmine
Réponse de Aptive Pest Control - Salt Lake City
Hi Nancy,
Thank you for sharing your experience! We’re glad to hear that our service professional provided efficient, friendly, and informative service. At Aptive, we take pride in delivering professional, thorough, and customer-focused pest control that helps our customers feel confident and informed.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
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