The staff/service application is Ok. The price is high and lack other combo options (application every other month for example). And worst, I did not see any difference between Aptive and my previo... Voir plus
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Lisez les avis des autres
Technician Fernando is TERRIFIC! He is very professional and an expert in his field. He answers all our questions. He is very personable and goes the extra mile to use his expertise to ensure he addre... Voir plus
L'entreprise a répondu
Aptive is the absolute best pest control out there. Technicians are extremely professional, friendly and competent. I love that they provide report of what they used snd pictures showing where they... Voir plus
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Most of Aptive’s techs do a very good and thorough job inspecting and applying treatment around my house. Amaro is the top notch tech that needs a special mention. He takes his time to ensure that eve... Voir plus
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À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
8145 Ronson Rd, 92111, San Diego, CA, Etats-Unis
- 16195540171
We overthink pests so you don't have to.
4,4
Excellent
238 avis
Demande des avis aux clients
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Lousy
There is no continuity with this company. Every technician who arrives knows absolutely nothing about our house or location of bsit boxes or Mosquito apparatus, etc. And every tech has different ideas/opinions about how to treat the problems. We scheduled a service to arrive between 2-5:00 pm and the technician arrived at 9:00 a.m. The log in to their client portal rarely works.
I would definitely NOT recommend this company
29 octobre 2025
Réponse de Aptive Pest Control - San Diego
Hi Jane,
Thank you for taking the time to share your experience with us. We understand how frustrating it can be to deal with inconsistent service and scheduling issues, and we truly appreciate you bringing this to our attention. At Aptive, we strive to ensure each service professional is fully informed about your property and treatment plan before arriving, so we’re sorry to hear that wasn’t your experience. We’re also looking into the issues with our customer portal to make sure it’s working smoothly for you and others moving forward.
We’d really like the chance to review your account and get things back on track so your services are consistent, timely, and aligned with your expectations. Please reach out to us at socialmedia@goaptive.com directly so we can make this right for you.
Thank you for being a part of the Aptive neighborhood.
-Jasmine
Stephen did a great job
Stephen did a great job because he spent time searching for the issues I mentioned and used sufficient product. He also had good communications skills.
21 octobre 2025
Réponse de Aptive Pest Control - San Diego
Hi Christy,
Thank you for sharing your experience. We’re delighted to hear that Stephen took the time to thoroughly address your concerns, applied the proper treatments, and communicated clearly throughout the visit. At Aptive, we pride ourselves on service professionals who are attentive, knowledgeable, and genuinely care about protecting your home. We appreciate you being a part of the Aptive neighborhood and trusting us with your pest control needs.
-Jasmine
Lorraine was Fantastic
Lorraine was prompt, did a thorough job, and kept me informed throughout the process. Even sent me pictures when done. Thank You Lorraine
11 octobre 2025
Réponse de Aptive Pest Control - San Diego
Hi Chuck,
We’re thrilled to hear that Lorraine provided prompt, thorough, and communicative service! At Aptive, we take pride in keeping our customers informed every step of the way, including sharing photos of the work completed. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
Yesterday we had good service...today NO service for an emergency infestation!!!
Yesterday we had our regular outdoor spray. All went well. We also were having some gnat problems inside the home which our technician gave us some help. We liked the technician and he did a good job. That was yesterday...Today, if I could give a zero I could. This afternoon we were attacked by a huge colony of what appeared to be gnats. They were marching and begining to fly . The stream of them was over an inch wide and ultimately I found it ran the length of the south side of the house, through three rooms. I ran for some spray, called Aptive. And the earliest we could get a technician here was...
11 DAYS OUT!!!!!!!REALLY???
This is the continuing service we are paying for?
When the infestation is as large as this one and I explained that my husband, who is in 80s, has his recliner that he is confined in right in front of the window ledge where the bugs were crawling, it made no difference. She said she would call a manager, I waited on the phone, she finally came back on and said she could not get in touch with one but she would leave a message and have them call us....
Now, if you have a 24 hour phone number, doesn't it seem there is 24 hour service including emergencies? We have used this company for years but as soon as I can, I am inclined and even determined to terminate this "service"!
16 octobre 2025
Avis spontané
Réponse de Aptive Pest Control - San Diego
Hi Patricia,
Thank you for sharing your experience, and I truly appreciate the loyalty you’ve shown to Aptive over the years. I completely understand your frustration, dealing with a sudden and overwhelming gnat infestation, especially when a loved one’s comfort and safety is involved, is extremely stressful.
I’m glad to hear that your service professional was helpful during the initial visit and that you were satisfied with the service provided at that time. At the same time, I sincerely apologize that we weren’t able to provide a faster solution for the urgent issue you experienced. We always strive to respond to emergencies as quickly as possible, and I understand how disappointing it must have been to hear the earliest available appointment was 11 days out.
We take feedback like yours seriously and are reviewing how we handle urgent situations to ensure we can better support our customers when time is critical. Your comfort and safety in your home are important to us, and I want to make sure we do everything we can to resolve this issue to your satisfaction.
If you’re open to it, please reach out directly at socialmedia@goaptive.com so we can explore the best way to address the gnat infestation and provide any additional support you may need. Your trust in Aptive means a lot to us, and we want to make things right.
Thank you again for your honest feedback, and for being a valued part of the Aptive neighborhood.
-Jasmine
Ryan was friendly and explained details…
Ryan was friendly and explained details on the rat traps. He set what rat traps he had. However it didn't sound like it was communicated to him in advance my note that I needed rat traps instead of mouse traps so he had only a couple in the van.
4 octobre 2025
Réponse de Aptive Pest Control - San Diego
Hi there,
Thank you for taking the time to share your feedback. We’re glad to hear that Ryan was friendly and took the time to explain the details of the rat traps. We apologize for the miscommunication regarding your request for rat traps versus mouse traps and understand how frustrating it can be when the right supplies aren’t available during a visit.
We would appreciate the opportunity to review your account and ensure your next service is fully prepared to address your specific needs. Please reach out to us directly at socialmedia@goaptive.com so we can make sure everything is handled correctly. Your feedback helps us continue improving our service for all customers.
-Jasmine
the appointment took place when it was…
the appointment took place when it was supposed to. All work was done as needed. But pix were not sent to me but not the biggest deal. It's just that Aptive usually does.
3 octobre 2025
Réponse de Aptive Pest Control - San Diego
Hi there,
Thank you for taking the time to share your feedback! We’re glad to hear that your appointment went as scheduled and that all work was completed to your satisfaction. We also appreciate your note about the photos. Our team typically provides them to keep customers informed, and we’ll make sure this is addressed going forward. At Aptive, we take pride in providing reliable, thorough service while keeping our customers confident and informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Dissappointed
Usually I have been very happy with the service but the technician I had yesterday didn't spend much time at my house and I am not sure he sprayed everywhere. Each time I looked out the window he was either standing still or walking slowly looking at his phone.
7 octobre 2025
Réponse de Aptive Pest Control - San Diego
Hi there,
Thank you for sharing your experience and for being a loyal customer. I completely understand how frustrating it must have been to feel that yesterday’s service didn’t meet the thoroughness you’ve come to expect from Aptive. Every visit should leave you confident that your home is fully protected, and it’s clear we fell short this time.
We’d love the chance to make this right. If you could reach out to us at socialmedia@goaptive.com, we can review the details of your service and schedule a reservice to ensure every area of your home is properly treated. Your trust in Aptive is important to us, and we want to make sure you feel confident in the care your home receives.
-Jasmine
They are always professional and do…
They are always professional and do what you do of them
4 octobre 2025
Réponse de Aptive Pest Control - San Diego
Hi Richard,
Thank you so much for your kind feedback! We’re thrilled to hear that our team consistently meets your expectations and provides professional service. At Aptive, we strive to deliver reliable and effective pest control for every customer, every visit, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable.
-Jasmine
Service person was very thorough
Service person was very thorough. Covered all areas of concern.
3 octobre 2025
Réponse de Aptive Pest Control - San Diego
Hi Don,
Thank you for sharing your feedback! We’re glad to hear that our service professional was thorough and addressed all areas of concern. At Aptive, we strive to provide detailed, effective, and reliable pest control for every customer, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
I used to have a big problem with rats
I used to have a big problem with rats. Now they are all gone. They come once a quarter to service my property and are always friendly and nice. They do their work without disturbing me. I just bring my dogs inside while they work.
2 octobre 2025
Réponse de Aptive Pest Control - San Diego
Hi Janice,
Thank you for sharing your experience! We’re thrilled to hear that your rat problem has been resolved and that our team provides friendly, thorough service each quarter. At Aptive, we take pride in delivering effective pest control while being respectful of your home and routines, including your furry family members. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
I’m happy with this company so far
I’m happy with this company so far. It’s spider season and the company has done what it suppose to do.
24 septembre 2025
Réponse de Aptive Pest Control - San Diego
Hi Patricia,
Thank you for sharing your feedback. We’re glad to hear that our team has been able to support you during spider season and provide the service you expect. At Aptive, we strive to protect your home and give you peace of mind all year long.
We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Good
I really don't know what to say. The tech is polite and must do a good job. I have had no ants and very few flies since having the service.
23 septembre 2025
Réponse de Aptive Pest Control - San Diego
Hi Carol,
Thank you for sharing your experience! We’re thrilled to hear that your service professional was polite and that you’ve noticed a significant reduction in ants and flies. At Aptive, we take pride in delivering effective, thorough pest control while providing a respectful and professional experience. We truly appreciate you being a part of the Aptive neighborhood and look forward to keeping your home protected.
-Jasmine
Réponse de Aptive Pest Control - San Diego
Hi Yolanda,
Thank you for sharing your experience! We’re so glad to hear that our service professionals have been consistently nice and thorough. Providing friendly, reliable, and effective service is at the heart of what we do at Aptive, and we truly appreciate having you as part of the Aptive neighborhood.
-Jasmine
Good communication on arrival time
Good communication on arrival time. Nice explanation of what was done before he left.
19 septembre 2025
Réponse de Aptive Pest Control - San Diego
Hi Lee,
Thank you for taking the time to share your feedback! We’re glad to hear that our service professional communicated clearly about their arrival and provided a thorough explanation of the service performed. At Aptive, we pride ourselves on keeping our clients informed and ensuring every visit is both effective and transparent.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.
-Jasmine
Aptive is a scam dressed up as pest…
Aptive is a scam dressed up as pest control.
They showed up at my door and refused to leave until I signed. That’s not sales, that’s harassment. They promised to cancel my existing pest control so I wouldn’t be double charged. They lied. I got charged by both companies.
When I canceled, they told me my account was closed. Another lie. They kept billing me.
This company survives on pressure tactics, deception, and shady billing. They do not deliver what they promise. They will keep taking money until you catch it and fight them.
If you value your time, money, and sanity, stay away from Aptive. They are the infestation.
26 septembre 2025
Avis spontané
Réponse de Aptive Pest Control - San Diego
Hi Rosie,
We’re very sorry to hear about your experience and appreciate you taking the time to share your concerns. At Aptive, we take all feedback seriously and strive to provide professional, transparent, and reliable pest control services. The situation you’ve described does not reflect the standards we aim to uphold.
We would like the opportunity to review your account and fully understand what occurred so we can address any issues and work toward a resolution. Please reach out to us directly at socialmedia@goaptive.com so we can investigate and ensure that any concerns regarding billing or service are properly handled. Your satisfaction and trust are very important to us, and we appreciate the opportunity to make this right.
-Jasmine
Webs back in less than a week
It’s been just a week and I already see new webs around the front of my house. It’s concerning and makes me question is the person spraying not spraying correctly or is the spray not sufficient.
19 septembre 2025
Réponse de Aptive Pest Control - San Diego
Hi Ester,
Thank you for sharing your concerns. We understand how frustrating it can be to see new webs so soon after service, and we appreciate you bringing this to our attention. At Aptive, we aim to provide thorough and effective pest control, and we take feedback like yours seriously.
Spider activity can sometimes continue shortly after treatment as part of their life cycle, but we want to ensure your service is being applied correctly and effectively. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, confirm the treatment plan, and schedule any follow-up needed to address these areas. Your satisfaction and peace of mind are very important to us, and we appreciate the opportunity to improve your experience with Aptive.
-Jasmine
Excellent personal communication
I received notice ahead of time from Aptive regarding which day they planned to come. On the day of, the tech texted me with the arrival time. I wasn't home so he sent photos of where he'd sprayed. I appreciated the extra care.
24 septembre 2025
Réponse de Aptive Pest Control - San Diego
Hi Cathy,
Thank you for sharing your experience! We’re so glad to hear that our team’s communication and attention to detail made your service convenient and stress-free. Providing clear notices, keeping you informed, and showing the work completed are all ways we aim to go above and beyond at Aptive.
We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected with the same level of care.
-Jasmine
I keep getting ants inside my house…
I keep getting ants inside my house even though they come as scheduled and even though I request additional sprays.
24 septembre 2025
Réponse de Aptive Pest Control - San Diego
Hi Danny and Vanessa,
Thank you for sharing your feedback. We understand how frustrating it can be to continue seeing ants inside your home despite scheduled treatments and additional sprays. At Aptive, we aim to provide effective, long-lasting solutions and want to make sure your home is fully protected.
We’d love the opportunity to review your account and treatment plan to ensure we’re addressing the source of the problem. Please reach out to us at socialmedia@goaptive.com so we can work with you to target the issue and provide the results you should expect from Aptive.
We appreciate you being part of the Aptive neighborhood and look forward to helping you get the ant problem under control.
-Jasmine
Alonzo always does a super job
Alonzo always does a super job! He is friendly and professional! We always feel that the job he did was done the right way! Alonzo always calls to give me time to get my Dogs secured, does things we have requested in the past without being asked again.
He is a definite plus for your Company!
24 septembre 2025
Réponse de Aptive Pest Control - San Diego
Hi Pamela,
Thank you so much for sharing your experience! We’re thrilled to hear that Alonzo consistently provides friendly, professional, and thorough service. It’s great to know he goes above and beyond to make sure your requests are handled and that your dogs are safe. He truly is a valued part of the Aptive neighborhood.
We’ll be sure to pass along your kind words to Alonzo, and we appreciate you taking the time to recognize the exceptional service he provides. Thank you for trusting Aptive with your home!
-Jasmine
The communication is outstanding and on…
The communication is outstanding and on time
23 septembre 2025
Réponse de Aptive Pest Control - San Diego
Hi Miguel,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive team’s communication and punctuality stood out. Keeping you informed and respecting your time is exactly what we strive for at every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, attentive service.
-Jasmine
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