Aptive employees were nice, professional, very knowledgeable of their product and what it does. They answered all of our questions, even after they left and we had a few more questions they were avail... Voir plus
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Établissement
Changer d'établissement1148 East 86th Place, 46410 Merrillville, Indiana, US
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I hattee bugs. Had a traumatizing experience with an ear wick a few years ago so when aptive came to my door it just seemed like fate. The Rep was very kind and professional. Also customer service is... Voir plus
L'entreprise a répondu
Tech only gave me 5 mins notice. But was apologetic and was easy to discuss service with. In and out efficiently
L'entreprise a répondu
Jessica answered all my questions and handled my requests. She was polite and professional.
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À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
1148 East 86th Place, 46410, Merrillville, Indiana, Etats-Unis
- (219) 500-5797
We overthink pests so you don't have to.
4,0
Bien
10 avis
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Aptive is the way to go!!
Aptive employees were nice, professional, very knowledgeable of their product and what it does. They answered all of our questions, even after they left and we had a few more questions they were available and answered them. When one of their employees couldn't locate us I contacted them and they rescheduled our appointment. When they came back out to spray they only did the outside but I needed them to spot spray inside and they came back out at no charge to us. Overall we are very happy with their product, price and service. We've seen our pest issue decrease greatly! Definitely going to recommend to everyone I know that has any pest issue!
6 mai 2026
Réponse de Aptive Pest Control - South Bend
Hi Carrie,
Thank you so much for sharing such a detailed and thoughtful review. We’re really glad to hear our team was professional, knowledgeable, and able to answer your questions both during and after the visit. It’s also great to know the follow-up support, including the rescheduled visit and no-charge return for interior spot treatment, helped make things right for you.
Even better, we’re thrilled to hear you’ve seen a significant decrease in your pest issues and feel confident recommending Aptive to others. That kind of outcome is exactly what we aim for. We appreciate your trust in us, and we’ve got this handled as we continue working to keep your home protected.
-Jasmine, Aptive Care Team
Amazing so far!
I hattee bugs. Had a traumatizing experience with an ear wick a few years ago so when aptive came to my door it just seemed like fate. The Rep was very kind and professional. Also customer service is Fantasic! They've been quick and generous with their support :) I am happy I chose aptive
17 avril 2026
Réponse de Aptive Pest Control - South Bend
Hi Yesenia,
We really appreciate you taking the time to share this. At Aptive, it means a lot to hear that your service experience felt like the right fit after something so uncomfortable in the past, and we’re especially glad our service professional was kind, professional, and able to make you feel at ease.
We’re also happy to hear our customer service team has been quick and supportive when you’ve needed them. Creating a smooth, reassuring experience where your pest concerns are handled with care is exactly what we aim for. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.
-Jasmine, Aptive Care Team
Tech only gave me 5 mins notice
Tech only gave me 5 mins notice.
But was apologetic and was easy to discuss service with. In and out efficiently
22 mai 2026
Réponse de Aptive Pest Control - South Bend
Thank you for sharing your feedback with us, Keith. We apologize for the short notice before arrival, as we understand how important communication and timing can be. We’re glad to hear your service professional was apologetic, easy to work with, and able to complete the service efficiently while addressing your concerns. It's always a pleasure to treat your home, and we're grateful to have you as a part of Aptive!
-Alexis, Aptive Care Team
They were prompt and explained what…
They were prompt and explained what they were doing. I was very pleased.
28 avril 2026
Réponse de Aptive Pest Control - South Bend
Hi Jeff,
I really appreciate you taking the time to share this, thank you. It’s great to hear the team was prompt and took the time to clearly explain the service, and even better that you were very pleased with the experience.
At Aptive, I want you to feel confident that everything is handled with transparency and care from start to finish, so you always know exactly what’s being done and why. Thanks for choosing Aptive, I truly appreciate you being part of our community.
-Jasmine, Aptive Care Team
Technicians are great
Technicians are great. Company charges are overpriced. They suck you into a contract then forfeit all the agreements. Then want to charge you to cancel. I don't recommend them at all. Now they tell me I can't even get a Sat. appointment when it was agreed at the start, I would get Sat. service. They lie to get you to sign
26 octobre 2025
Réponse de Aptive Pest Control - South Bend
Hi Anthony,
Thank you for taking the time to share your feedback. I’m glad to hear you’ve had positive experiences with our service professionals, but I’m sorry your overall experience with Aptive has left you feeling frustrated. That’s not the impression we want to leave.
I understand your concerns around pricing, contract expectations, and Saturday scheduling. When expectations don’t align with what was originally discussed, that’s understandably upsetting, and we take that seriously.
We’d appreciate the chance to review your account, clarify the details with you, and make sure everything is properly handled. Please reach out to us at socialmedia@goaptive.com so we can look into this together and work toward a resolution.
-Jasmine
The service provider arrived on time
The service provider arrived on time, was very informative and applied treatment to all exterior services.
18 mars 2026
Réponse de Aptive Pest Control - South Bend
Hi Tim,
Thank you for sharing your experience! We’re glad to hear our service professional arrived on time, provided helpful information, and ensured all exterior areas were treated. At Aptive, we take pride in making sure every visit is handled thoroughly and professionally, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive, we’ve got this handled!
-Jasmine
The technician was very helpful
The technician was very helpful. The customer service representative was also very cooperative. Contacted the technician and asked him to call me and advise when he would arrive.
19 mars 2026
Réponse de Aptive Pest Control - South Bend
Hi Steve,
We’re glad to hear our service professional and customer service team were able to provide helpful and cooperative support! At Aptive, we make sure every step of your service is handled with care and attention, keeping you informed and confident throughout the process. Thank you for trusting us, we’ve got this handled!
-Jasmine
Great, Consistent Service
They are consistent in their service and job performance no matter which service person arrives.
11 mars 2026
Réponse de Aptive Pest Control - South Bend
Hi Kevin,
We’re thrilled to hear that our team consistently delivers reliable service no matter who arrives! At Aptive, we make sure every visit is handled with the same care, professionalism, and attention to detail so you can feel confident your home is well protected. Thank you for trusting us, we’ve got this handled!
-Jasmine
Jessica professional and polite
Jessica answered all my questions and handled my requests. She was polite and professional.
13 mars 2026
Réponse de Aptive Pest Control - South Bend
Hi Dan,
We’re glad to hear that Jessica was able to handle your requests while providing polite and professional service! At Aptive, we make sure every visit is handled with care and attention so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!
-Jasmine
They were very professional
They were prompt, explained what services they were performing, and sent pictures of them performing the services!
4 mars 2026
Réponse de Aptive Pest Control - South Bend
Hi Ryan,
We’re glad to hear our team was prompt, thorough, and communicated every step of the service! At Aptive, we make sure every visit is handled with care and transparency so you can feel confident your home is well protected. Thank you for trusting us, we’ve got this handled!
-Jasmine
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