Ordered the Max Nano G2 XL in black because it still had the memorial day sale on it even after the holiday passed. Ordered last Friday and had it delivered to my door intact yesterday. 6 days from or... Voir plus
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Lisez les avis des autres
Buyers beware. ..NO, BUYERS RUN AWAY....FAR AND FAST! Ordered a 250 upgrade kit for my sump on June 28th 2025 and even paid for their expedited shipping. Paid and 1st red flag was not recieving orde... Voir plus
L'entreprise a répondu
I paid $9.99 for Premium Shipping (1–4 days) and they instead shipped using the slowest and cheapest UPS option that hands off to USPS: UPS Ground Saver (2-7 days). They ignored all 3 of my emails a... Voir plus
L'entreprise a répondu
This review is for Aquacave itself, the experience is one you would expect of a good online retailer. The product was packed appropriately and wash shipped in a timely manor. The product is a five sta... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Your complete source of Premium Aquarium Supplies, Saltwater Reef Aquarium, Planted Aquariums, LED Lighting, Protein Skimmers, RO/DI Systems, Dosing Pumps, Aquarium Heaters, Water Chillers, UV Sterilizers, Aquarium Filters, Aquarium Controllers, Water ...
Coordonnées de contact
Grove Avenue 3909, 60031, Gurnee, Etats-Unis
- aquacave.com
2,8
Moyen
65 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Better price, quick delivery
Overall impressed with this shop, no complaints. Simple, quick, exactly what I expect and want from a store.
24 octobre 2023
Avis spontané
Customer Services really go out of there way to help
Able in customer service at aquacave goes above and beyond in customer service. he help me out with a refund of faulty equipment by taking full ownership of the issue.
8 mai 2023
Avis spontané
I ordered a wrong piece
I ordered a wrong piece, called customer service, they took care of the issue, recieved my Order in 4 days
19 juin 2023
Avis spontané
In an infinite sea of dealers …
In an infinite sea of dealers and products... AquaCave was able to provide me with great products for what I needed at a competitive price and speedy delivery. I spoke to them on the phone as well to cross some t's and dot some i's and the customer service was easy the way it should be.... A true blessing I am grateful for
21 septembre 2022
Avis spontané
Great place to shop online.
Great experience! Quick delivery and products delivered as ordered. It’s been a long time since I had my ASM protein skimmer up and running and it was nice to see that I could just buy the parts I needed to get it up and going instead of having to invest in a whole new skimmer.
14 septembre 2022
Avis spontané
Please don't buy from this company
Please don't buy from this company! They ship you something totally different than what's advertised on their website. Then when you ask for a return, they charge you to return it! Now they won't return any emails after I explained to them that they sent me the wrong product. I sent pictures and showed them they sent me the wrong product and they just ignore my emails. Don't buy from this company! They have zero customer support.
28 août 2022
Avis spontané
Réponse de AquaCave
Jeremy,
On 08/22/22 we sent you an email asking to clarify the issue with the product. As of today we did not receive a reply to that email.
Email will be resent again today. Please reply to it at your convienience so we can finalize this return on our end.
Thank you
Process went well
25 août 2022
Avis spontané
Aquacave is superfast
Aquacave is superfast. The packaging and shipping are second to none. Very reliable and excellent customer service customer for life. W. Austin
28 juillet 2022
Avis spontané
I am very satisfied with my experience
I am very happy with the customer service I received and my ordered arrived promptly. Excellent company to work with
2 mai 2022
Avis spontané
Fast shipping and packaged well.
9 avril 2022
Avis spontané
First order.. Very Good Experience!
I was having trouble finding my Datnoid’s favorite pellets in stock at any of my normal places. Found AquaCave had what I needed, and at a competitive price. This is my first order with them. They shipped out the food quickly, and I received the order in only a few days. I’ll be ordering from them more often. Thanks!
31 mars 2022
Avis spontané
I have only received half of my order…
I have only received half of my order and I think the folks at Aquacave believe I have my complete order.
Sincerely,
Jim
1 février 2022
Avis spontané
Réponse de AquaCave
Jim,
Only part of your order was shipped to date. Remaining items will be shgipped within 2-3 days as soon as they are back in stock.
Thank you
The best Malaysian drift wood I ever…
The best Malaysian drift wood I ever bought online . Highly recommend I will buy again from AquaCave.com
24 décembre 2021
Avis spontané
Very fast shipping
Very fast shipping! Will definitely order again from here!
6 décembre 2021
Avis spontané
Bad information on shipping…
Bad information on shipping information. Shipped much later than claimed.
27 avril 2021
Avis spontané
Pleasurable as always.
17 avril 2021
Avis spontané
Fast shipping.
12 avril 2021
Avis spontané
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