Aquarius Bathrooms Avis 

69
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Appears to be an extremely good quality shower at a very competitive price . Beautifully wrapped inside the box. It hasn’t been installed yet so can’t comment on how it performs. Super fast delivery... Voir plus

Noté 5 sur 5 étoiles

Bathroom mono taps look lovely and more expensive than they are. Very competitive price and free speedy delivery. Would definitely use company again.

Noté 5 sur 5 étoiles

We needed a small bath for a compact space, for which there is limited choice. Although the Imex 1300mm bath from Aquarius wasn't the cheapest of the selection, it was definitely the best choice. The... Voir plus

Noté 5 sur 5 étoiles

Good website, good price, easy to order and delivered on time. Several companies used to source components for a bathroom re-furb and Aquarius one of the better ones. A bit disappointed with the q... Voir plus

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4,6

Excellent

TrustScore 4.5 sur 5

69 avis

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4,6

Tous les avis

(69)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great company

Contact centre gentleman was very polite and helpful. Delivery was super quick and the brushed brass thermostatic shower looks classy and my dad was able to fit it easily. Thank you

6 mai 2025
Noté 5 sur 5 étoiles

Tiny but perfectly formed

We needed a small bath for a compact space, for which there is limited choice. Although the Imex 1300mm bath from Aquarius wasn't the cheapest of the selection, it was definitely the best choice. The tub is dinky, but well proportioned with a greater tub volumne than the other small baths I looked at. The material is thick, with a lovely glossy white topcoat and strong fibreglass below. The encapsulated baseboard and rim make it very solid, and the legset was pretty easy to attach, (though I did need to carefully drill through the fibreglass to get the screws in!) Delivery was very efficient, they called me to book a date and gave me a 2hr delivery slot on the day, with most likely estimate. The driver arrived 5 minutes earlier than the estimated time and was very helpful unloading to a convenient place. Very pleased I opted to spend that extra £40‐ it was well worth it!

11 avril 2025
Noté 2 sur 5 étoiles

Another disappointing online shopping experience.

The handheld shower set arrived very quickly but I was so disappointed that it was made of plastic. The description suggested it was high grade brass and other materials, but the handset is all plastic. I couldn’t find a phone number to call to see if it could be exchanged either. I think all companies should offer customer service

11 avril 2025
Logo de Aquarius Bathrooms

Réponse de Aquarius Bathrooms

Hi, apologies that the product fell short of your expectations.
I would say that the handset part you refer to are usually always made of high quality plastic rather than metal, this is more of safety feature as metal handsets conduct heat and can burn your hand.
Also, if you drop a metal handset it can cause significant damage to the bath / shower or tiles.

We are more than happy, however, to have this returned. We do clearly display our phone number in the header of every page on the site and we operate a live chat system during normal working hours.
You can e-mail the team also and we usually reply within 2 hours. All of our team have many years experience in the industry, if you contact us we will do our very best to help.

Noté 5 sur 5 étoiles

Really great

Great shower tray, quick delivery and well packaged. Got a really good deal and the customer service was excellent...special thanks to Aaron from customer services for helping me out. Will order again in future.

24 mars 2025
Noté 5 sur 5 étoiles

Great service overall

Great service overall - Prompt delivery, good quality product and customer service were very quick to resolve my questions.

3 mars 2025
Noté 5 sur 5 étoiles

Great communication and delivery

Great communication and delivery, updated by tracking .
Delivery driver was great, pallet delivery to footpath outside my front door. Bath well protected on pallet.
Took 10 mins to get bath off pallet and into house

13 janvier 2025
Noté 5 sur 5 étoiles

Good company to deal with.

From making the decision to purchase from Aquarius the process was very simple. The level of communication was excellent and I was kept fully informed. Delivery was efficient.
I am not an expert on showers but the product seems very well made. The shower kit arrived in a substantial box with all components well protected.
From this one experience I would recommend Aquarius without reservation.

10 janvier 2025

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