Arbtech Consulting Ltd Avis 

605
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jamie was a pleasure to deal with from start to finish. We were working to a tight planning deadline on our Mill Lane site in Digbeth, and he handled everything quickly, clearly and professionally t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arbtech really pulled through for us. They far exceeded service levels we have experienced from any other service provider, ever! A special shout out to Katie Belbin who pulled out all the stops to pr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I definitely do not recommend using Arbtech…… Had Arbtech surveyor out for a PRA on roof that needs replacing. Next thing is some supervisor is emailing me saying: I will have to have 3 surv... Voir plus

Noté 5 sur 5 étoiles

Very straightforward process- from first phone call - we were given a very in depth explanation of what was required and also a run down of potential charges. The company responded promptly to any e m... Voir plus

À propos de l'entreprise

  1. Consultant en environnement

Écrit par l'entreprise

The UK’s leading Biodiversity, Bat and Tree Survey Experts - Bat Surveys, Tree Surveys, Ecological Consultants, Ecology Surveys for Planning Permission across the UK

Écrit par l'entreprise


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

605 avis

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A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,0

Tous les avis

(605)

40 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The best in the business …

I found everyone I came into contact with at Arbtech highly professional.

Indeed I would go as to say the very best I have had the experience of encountering in my building experience.

David Campbell

4 avril 2024
Noté 1 sur 5 étoiles

Very MISLEADING booking form. Avoid.

Strongly advise against using this firm. I instructed them to do a RAPID 5 day bat survey as was time pressured at a premium of £400+ to other providers for the turnaround; turns out the 5days was just for the survey and you wait indefinitely for the results - very misleading booking form. I offered to pay for their standard service as a compromise, but was threatened with court action and sent intimidating communication in the middle of the night so was forced to settle. There are much better priced companies out there with a better service.

3 septembre 2023
Avis spontané
Logo de Arbtech Consulting Ltd

Réponse de Arbtech Consulting Ltd

We're sorry you felt misled Ollie, but our booking form does specify the expected timeframes for each type of survey. Our quotes and booking forms are not misleading. They are very clear and transparent that the rapid refers to the survey date ONLY.

We didn't accept your offer of paying for a different service to the one you received but we did try to explain our point of view for a number of months before explaining that we would have to send the file to our solicitors if you refused to pay for the work we did.

None of this was done to intimidate you and it was not sent 'in the 'middle of the night' as you claim.

Noté 5 sur 5 étoiles

I required an Arboricultural survey

I required an Arboricultural survey as part of a planning application. Jonathon provide an excellent professional service. He was extremely knowledgeable and always available to discuss any questions I had. The report was delivered quickly and was very thorough. I would strongly recommend Jonathan and his team and I will certainly reach out to Arbtech again if I have any further needs. Thank uou

28 février 2024
Avis spontané
Noté 5 sur 5 étoiles

The site assessment was mindful of the…

The site assessment was mindful of the home development size and sympathetic to our location. Being able to discuss concerns and have questions answered directly with the ecologist involved was reassuring. Thank you Rhiannon for your approachable nature.

22 mars 2024
Noté 1 sur 5 étoiles

Poor service & GDPR breach

The person they sent didn't seem that confident in doing the survey. Having to ask a more experienced person for help. Didn't really cover all the areas we wanted. When I'm paying £1k for surveys I don't expect a trainee.

They also sent me one of there other customers private info in an email which is a breach of GDPR.

I've gone to a local company for the same work doing and would not touch this company again.

Edit in regard to response:
The response given is total rubbish

20 février 2024
Avis spontané
Logo de Arbtech Consulting Ltd

Réponse de Arbtech Consulting Ltd

We did not send a trainee. All of our staff members are suitably qualified and experienced. Asking for a second opinion does not make someone unqualified. Yes, we sent you an email in error that was not meant for you and we handled the situation correctly according to GDPR guidelines.

Noté 5 sur 5 étoiles

I have not had the land very long and…

I have not had the land very long and have the basics having kept horses for a while but always had to go with where I rented. I had started to do things to encourage wildlife, as once the land is gone you can never get it back, It was great to talk to Merry and get further advice on what to do and how to go about improving the site so every one can live in harmony. I had thought of bird boxes but knew nothing of bat boxes. The idea made me go and read up on bats and the habitats they like. Brilliant! Thank you.

13 février 2024
Noté 5 sur 5 étoiles

Professional and thorough service

Arbtech responded quickly to our request for a survey and arranged for a surveyor to come within 48 hours. He arrived on time and turned around a thorough report the same day.
A very professional service. I can highly recommend this company.

Peter Capel

11 janvier 2024
Noté 5 sur 5 étoiles

A great, speedy service

Annabel was our ecologist & was very friendly, knowledgeable, understanding & professional during what has been a stressful time for us. She completed the survey on the Friday & we received the report by Monday morning. Ultimately, she provided a great service, which we very much appreciated. Thank you!

5 janvier 2024
Noté 5 sur 5 étoiles

Responded very well to the urgency of…

Responded very well to the urgency of our requirement with the speedy response to survey and the quick turnaround of a very comprehensive report following the survey. Very pleased with the flexibility of discussion between our attendees and the surveyor. Very impressed with the surveyors in depth knowledge.

14 décembre 2023
Noté 5 sur 5 étoiles

Tree survey

Excellent communication, booked appointment quickly and received report quickly too.

13 décembre 2023

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