Dear Monti,
As we have explained previously, Arcadia Cigars does not engage in SEO, marketing, content creation, review management, or any similar services for third parties. The proposal you presented to us, including the use of artificial reviews and promotional tactics, does not reflect our values or the way we operate.
We respectfully ask that you refrain from posting reviews under different names or accounts. If you have genuinely purchased from Arcadia Cigars and possess a receipt or order record, we are always willing to address any legitimate concerns regarding our products or service.
However, if your dissatisfaction stems from our decision not to engage your marketing services, we do not believe that repeated attacks across review platforms and social media serve any constructive purpose.
Arcadia Cigars remains committed to transparency, authenticity, and serving genuine customers based on real experiences.
Kind regards,
Arcadia Cigars