Arrowbet Avis 

Stay clear of Arrow bet ! Ask you to bend over back wards to verify an account. After sending all the asked they keep coming back with an excuse for not accepting documents. Absolutely waste of time.

They will freeze your account and take you_r money!

****STAY AWAY!!****

The entire site is a scam. I completed the welcome offer. No free spins. Contacted support. Nothing.

I completed a different promo and read the terms very carefully to make sure I was doing it absolutely correctly. Waited. No free spins.

At that point I had to accept I'd been played. The entire site is a scam, and I wouldn't be at all surprised if their slot machines were illegally tuned down too.

Don't get scammed - go elsewhere.

Signed up for this company, only to be told I’ve been blacklisted straight away. But cannot tell me why? Very suspect and unprofessional. Not bothered about having an account with them but if they have information about me that makes me unsuitable they should tell you in my opinion. Avoid and don’t waste your time!

Tried this site for its enhanced odds offers! Absolute con, trying actually placing the bet and the site is near impossible to navigate and the place bet button doesn’t work!

Signed up to Arrowbet at 10:50, was drawn in by a free bet welcome offer, deposited my money but got side tracked. At 12:24 I got an email to say I was not allowed to partake in promotions? I hadn’t even used the account! Tried to contact the live support but was only given generic answers that the decision was made by the “trading team” and no answers can be provided, and no contact details to question this can be provided either? Bizarre.

This is, without question, the worst bookmaker I have ever dealt with.

My account is constantly being blocked for so-called "regulatory purposes," sometimes multiple times in a single week. Every time it happens, I'm forced through the same exhausting process with little to no explanation. At this point, it feels less like genuine compliance checks and more like an excuse to prevent customers from using their accounts normally.

The customer service is equally dreadful. Live Chat is completely ineffective. Every interaction consists of the same copy-and-paste responses, the same generic promises that someone will contact you by email, and the same lack of follow-through. Time and time again, I've been told my issue would be escalated, only to hear nothing back and be left chasing for answers myself.

What concerns me most is the complete lack of confidence this creates. If a company cannot handle basic customer communication properly, it naturally raises questions about how much customers can rely on them when real issues arise. Trust is essential when dealing with a bookmaker, and based on my experience, this company has done nothing to earn it.

I've also come across numerous complaints from other users describing very similar experiences, which suggests these problems are not isolated incidents.

I would strongly advise anyone considering opening an account to read recent customer reviews carefully before depositing any money. My experience has been an endless cycle of restrictions, delays, poor communication, and frustration. There are far better bookmakers available that value their customers' time and treat them with a far greater level of professionalism.

If you are looking for a casino that values its players, run far away from Arrowbet.

This is a brand new, highly inexperienced operator (run by SCGO Limited) that clearly has no idea how to acquire or retain customers in the UK market. I opened my account for than a week ago and completed their pathetically mean welcome offer. Instead of treating me like a new customer they should want to keep, their brilliant business strategy was to immediately ban my account from all future promotions.

Yes, you read that right—less than 7 days open.

They had the audacity to send me a passive-aggressive email saying I could "still enjoy" their sportsbook and casino with my own money, just without any offers. Why on earth would I spend my own hard-earned money at a bottom-tier, paranoid, freshly launched bookmaker that treats its users like criminals for using a standard promo?

There are hundreds of established, reputable casinos in the UK that actually understand customer retention. Arrowbet is an absolute joke of an operation. Do not waste your time, do not give them your data, and definitely do not give them your money. They will gladly take your deposits but will restrict your account the second you show any signs of actually winning if you have any luck. Avoid at all costs.

Do not sign up with this betting company. They immediately ask for you to upload sensitive ID documents and then lock your account.