Everyone we spoke with was great. Answered our questions, and gave timely responses. We had the unit installed and were walked through the process. When a "glitch" happened after installation, staff... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement4403 Northwest Urbandale Dr, 50322 Urbandale, Iowa, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Our church needed a new chair lift and we got an honest appraisal on our old one and Nate then came and explained our options. We asked many questions over a period of time and every one was answered... Voir plus
L'entreprise a répondu
A great experience all around. Our sales rep, Nate was responsive, thorough and clear giving us guidance on what would work best for us including new and used options. Our installation technician, G... Voir plus
L'entreprise a répondu
My salesman was friendly, helpful, knowledgeable and so pleasant. I cannot say the same about the installer/service technician, who was in really miserable mood. He actually yelled at me because th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Arrow Lift - Des Moines
Écrit par l'entreprise
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.
Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions
Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.
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Coordonnées de contact
4403 Northwest Urbandale Dr, 50322, Urbandale, Iowa, Etats-Unis
- (515) 531-0034
4,7
Excellent
45 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Safety
Allows my husband to go up and down safely and I use it for elevator transporting stuff down stairs which keeps me safe. So happy with it
24 avril 2024
Réponse de Arrow Lift - Des Moines
Hi Zona,
Thank you for sharing your experience! We're thrilled to hear that the stair lift has made such a positive impact for both you and your husband. Knowing that it helps with safety and convenience is wonderful.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're always here to help.
Best regards,
The Arrow Lift Team
Impressed by the quality of the…
Impressed by the quality of the product. Had some problems with installation scheduling and the installer seemed pressed for time but did a good job on the installation and training. I was not aware that the 2nd payment was due at installation; I see that it stated such in the fine print but it would have been helpful to be reminded prior to the install.
17 avril 2024
Réponse de Arrow Lift - Des Moines
Hi Paul,
Thank you for sharing your experience. We're glad to know that you are pleased with the quality of the product and the installer's work. We appreciate your feedback about the confusion around the payments. We will work to make sure that is clear.
If you ever have any questions or concerns, please feel free to reach out. We're only a call away!
Best,
The Arrow Lift Team
Réponse de Arrow Lift - Des Moines
Hi Brenda,
Thank you for your review! We're glad to hear you renewed your warranty on your stair lift.
If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Arrow Lift Team
Ease of scheduling appointments and…
Ease of scheduling appointments and knowledge and response of tech
20 février 2024
Réponse de Arrow Lift - Des Moines
Hi Cherie,
Thank you for your review! We're glad to hear that you've had positive experiences with our team.
Warmly,
The Arrow Lift Team
Coming up on two years since Arrow Lift…
Coming up on two years since Arrow Lift was installed in my home! Best investment I made! They called to set up a yearly maintenance check. Service man very kind, knowledgeable, prompt and very thorough! Highly recommend!
30 juin 2023
Réponse de Arrow Lift - Des Moines
Hi Dani,
Thank you for your kind recommendation! We're glad to hear about the positive experience you've had with our service technician. We hope you enjoy your stair lift for many years to come!
Best,
The Arrow Lift Team
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