I placed my order back in April. It is now June 29, and I have absolutely nothing to show for it. The total lack of communication is appalling; I’ve received zero updates, and my inquiries via e-mail/... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I placed my order in April and was expected to receive my order by June 6 according to the details I received when ordering the item. It is now June 17 and I have not received my item. I also paid the... Voir plus
We ordered 2 months ago the order was super late and there was no intimidation given to me. It was super inconvenient and when i emailed and asked to the website chat it about the same there was no re... Voir plus
She was able to put together a logo using what I had previously and transform it into something I could never imagine. I absolutely love how creative and unique her designs are. Her necklaces and othe... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Coordonnées de contact
Royaume-Uni
- hello@artbyzakia.com
- artbyzakia.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
took forever to come
took forever to come , bought as birthday present but delayed came after 5 weeks . i wont recommend .disappointed
I didn’t get my package!
Long wait for the product as I needed…
Long wait for the product as I needed for a special occasion, but not keen with the product. Even the emails were delayed in replying back.
I haven’t received my item which i…
I haven’t received my item which i ordered nearly 2months ago but keep getting ‘review on purchase emails’ sens not making? waste of time ngl
Beautiful personalised necklace
I don’t usually leave reviews for products however, this is an exception. I found ArtbyZakia on tiktok and loved the entire page. I used the shop app to track my order and the process was fairly straight forward. The necklace I purchased was personalised so I knew it would take slightly longer in production. A couple weeks after I ordered, I had a few questions and found the artists email on the app. The response was quick and I appreciated the kind customer service. They kept me updated via email about delivery and any delays caused by the busy period. When I received my order it came in lovely packaging, including a cloth to clean the necklace. I would highly recommend having a look at all the different options she has. You can tell it was made with care, supporting small businesses is always great especially when they don’t fail to deliver!
I still havnt received my order and…
I still havnt received my order and have got no response on emails.
AVOID AT ALL COSTS!!!!
Placed an order of two items on 12/12/21 and did not receive it. I sent emails, texts, DM’s & posted comments on every platform & didn’t get a response for about a week. The only reason they responded to my email was because I stated I was taking legal action & emailed 12 times a day.
Their email said that they had noticed I had taken a dislike to their business so they had discarded my order and have given me a refund. They also said they’d include my personalised items in a clearance sale although I wouldn’t be able to purchase those specific products 😂😂.
I am very disappointed with the service…
I am very disappointed with the service I got.
I contacted several times about my order but I had no response and I still have not got my order.
I am very disappointed and will never recommend anyone to purchase from here.
I have also asked for a refund and still no reply.
Scam
Lmao 💩 company don’t buy from here, been 2 months and still haven’t received anything at all, on top of that she doesn’t respond to any emails or direct messages. Contacted my bank and got a refund. Seen her reviews and comments after purchasing and it looks like she’s scammed a lot of people as well so i hope her site is taken down permanently. Don’t waste your time guys.
Was really excited to received my order…
Was really excited to received my order but when I emailed 23 days later to ask about the progress, it was cancelled immediately by the seller with no further explanation.
Didn’t receive my order this is a scam
Worst website and fraud!!!!
Worst website and fraud!!!!!
Don't ever order from this website they'll take your money for their bloody needs poor people and never send you your items which gonna be fake like this owner👎🏻👎🏻
I never got my order
I am disappointed I want a refund and I…
I am disappointed I want a refund and I don’t want the item anymore.
awful awful company
Har bestilt en halskæde for 3 måneder…
Har bestilt en halskæde for 3 måneder siden og den er stadig ikke kommet og hvergang jeg skriver til dem siger de den er på vej ellers får jeg en refundering men det er stadig ikke sket
Not worth the money
Was very dissatisfied with the quality of the product. I ordered two hidden engraved necklaces and the inside “engraving” was very slanted for both necklaces. I didn’t expect it to be so slanted that it was noticeable. When I reached out to the seller, the response was because of the product being “hand engraved” that it’s “not supposed to be perfect”. Then don’t promote your brand as high quality. How can a small business owner be so content in giving their customer such a response is beyond me. Will definitely not be purchasing from this shop again as I had planned to do so. I also ended up buying the product at a higher price as the seller only a couple days later after I placed my order ended up discounting it further anyways. Wasn’t worth the money I paid.
No customer service
I bought a necklace for my wife. It broke a few days later and i emailed you to ask about it and if there was any way of getting a new one, but i received no response whatsoever.
U don't have customer service
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








