Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

my dog will not eat the Arterra Supplement. I requested a refund but my request was just over 30 days. They refused to make it right as is stated on their webiste. "Our goal is simple: if Arterr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arterra has been amazing, from the products to the customer service every step of the way. My two pups have been using the Arterra senior and adult supplement powder for a couple years and the soft ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've had our dog Belmont on Arterra for over two months now. We can definitely notice a difference in his energy levels and his digestive system. He's not a fan of the powder on dry kibble, so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have two dogs and one is a senior(11 years old). Since giving him Arterra I have noticed a HUGE difference in his energy levels. He use to just lay and sleep all day, but now he gets zoomies again!... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'articles pour animaux

À propos de Arterrapet

Écrit par l'entreprise

Arterra Pet Science stands out in the realm of pet wellness, offering a range of veterinarian-formulated supplements meticulously designed to enhance the health and longevity of dogs. Our products are filled with ingredients that are backed by extensive scientific research, and are crafted with a blend of high-quality, natural ingredients, each chosen for its proven benefits in canine health.

What sets Arterra apart is our unwavering commitment to the well-being of dogs. We believe that every dog deserves a life filled with vitality and joy, and our supplements are created to make this belief a reality.

Our holistic approach extends beyond physical wellness. We understand the deep bond between dogs and their owners, and our mission is to nurture this connection by providing top-tier products. This commitment is evident in our meticulous product development process, which combines the latest scientific advancements with traditional knowledge to create supplements that are both effective and safe.

In a market flooded with generic dog products, Arterra shines as a beacon of trust and quality. We don't just sell supplements; we offer a pathway to a longer, healthier, and happier life for your canine companions.

We can't wait for your dog to try our products! Visit us at arterrapet.com to see tons of educational information about how to help your dog live a long and happy life.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

23 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Arterra did not "make it right"

my dog will not eat the Arterra Supplement. I requested a refund but my request was just over 30 days. They refused to make it right as is stated on their webiste.

"Our goal is simple: if Arterra isn’t the right fit for your dog, we’ll make it right."

You learn a lot about a company after they take your money. I would not recommend this company or their products.

13 avril 2026
Avis spontané
Logo de Arterrapet

Réponse : Arterrapet

Hi there,

Thank you for taking the time to share your experience, and I’m really sorry to hear your pup didn’t enjoy the supplement 💚

I do want to clarify that our 30-day money-back guarantee applies to first-time orders only, as stated on our website, so customers can try the product risk-free. In this case, the refund request was made on a second order, which falls outside of that guarantee.

We truly aim to be as transparent as possible with this policy, and I understand how frustrating this situation feels.

That said, we genuinely appreciate you giving us a try, and your feedback is important to us as we continue to improve.

Thank you,
Arterra Customer Service Team

Noté 5 sur 5 étoiles

Extremely happy Arterra customers!!

Arterra has been amazing, from the products to the customer service every step of the way. My two pups have been using the Arterra senior and adult supplement powder for a couple years and the soft chews for about a year and they can't get enough. When I was being shipped the mini soft chews instead of the regular size for my monthly order, I received an email from the Arterra team letting me know ahead of time so there wasn't any confusion. Arterra has done amazing things for my adult dog, but I've seen the most improvement in my senior girl. She's excited to eat, there are no longer signs of early arthritis in her back legs and she is able to keep up with her little brother again. She's at the healthiest weight she's ever been, her coat is shiny and full, she has more energy, she feels good and it shows! We are so so happy to be an Arterra family and highly recommend it to any and every pet parent that wants longevity and superior wellness for their best fur friends.

24 mars 2026
Avis spontané
Logo de Arterrapet

Réponse : Arterrapet

Hi there!

Wow, thank you so much for taking the time to share this, it truly means the world to us 💚

Hearing how much your pups are loving the powders and soft chews, and especially seeing such an incredible transformation in your senior girl, is exactly why we do what we do. Knowing she is feeling better, staying active, and keeping up with her little brother again is just the best kind of update we could ever ask for.

I’m also so glad our team was able to keep you in the loop with your order. We always want to make sure there are no surprises and that you feel supported every step of the way.

Thank you again for trusting us with your pups’ health and for being such an important part of the Arterra family. Please give them both some extra love from us 🐾

Warm regards,
Arterra Customer Care 💚

Noté 5 sur 5 étoiles

Super Dog!

Thanks to Arterra products my pet is a super dog! I am giving her the middle name of Krypto because she can fly! This is a quality product and actually saves you money from having to buy multiple products to achieve the same results. Truth is this product does what no other formula can do. It is amazing! Because of Arterra I have given her the middle name Krypto!

15 décembre 2025
Avis spontané
Logo de Arterrapet

Réponse : Arterrapet

Amazing!!! We hope you and Krypto continue to fly. Thank you so much

Noté 5 sur 5 étoiles

I have two dogs and one is a senior(11…

I have two dogs and one is a senior(11 years old). Since giving him Arterra I have noticed a HUGE difference in his energy levels. He use to just lay and sleep all day, but now he gets zoomies again! I would highly recommend getting this for your dog and if they have issues with the taste I would recommend breaking it into smaller pieces and wrapping some cooked chicken around it.

26 octobre 2025
Avis spontané
Logo de Arterrapet

Réponse : Arterrapet

We’re so happy to hear this update. Thank you for sharing! 💛 It means the world to know your senior pup is feeling more energetic and getting those zoomies back. That’s exactly what we love to hear! Great tip on wrapping the chew in a little cooked chicken, too. We know a few picky pups who’ll appreciate that trick. Give your two a big hug from all of us at Arterra! 🐾

Noté 5 sur 5 étoiles

Giving Quality of Life

I love the mission of this brand. They are using advanced science to formulate products that increase the quality of life in dogs. I've found most pet supplements on the market just target specific conditions and use cheap ingredients. Arterra does not skip on quality and aims for holistic wellness. I've been using both their powder supplement and toothpaste for months and seen a dramatic improvement in my dogs energy and overall health. Keep it up Arterra!

17 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

This made my dog sick!!!

I gave my dog half the recommended amount for his size and he threw up not long after. Then he had runny stools for days and had accidents in his kennel which he hasn't done since he was a puppy. Not only this but he's been throwing up at least twice a day after feeding him this. I would give this product 0 stars if I could, it made my dog sick! Luckily he has a vet appointment in a few days.

5 août 2024
Avis spontané
Logo de Arterrapet

Réponse : Arterrapet

We’re sorry to hear your dog reacted poorly to our product. While our product is free of the most common canine allergens, every dog is different, and - as with any food or health product - rare reactions can occur.

We back our products with a 30 Day Satisfaction Guarantee, and if our products aren’t right for your dog we’ll refund your purchase price no questions asked.

Please drop a note to our support team at support@arterrapet.com along with your order number and where you purchased the product, and we’ll promptly refund you.

We also carefully monitor and track customer feedback on adverse reactions. We’d value any additional notes about your experience that you’re willing to share.

We regret that we weren’t a fit for your dog, but hope you’ll give us a chance to make this right.

Noté 5 sur 5 étoiles

Wonderful Product.

So excited to have found such a comprehensive all-in-one product for my little Bacchus and Lola. Now I just wish I could find a comparable vegan product for humans! After seeing the incredible ingredient list and feeling so good about being able to give my pups this, I have been scouring the internet to see if I can find a vegan supplement for humans with a similar ingredients list and such comprehensive nutritional value with no luck. That said, dogs are so lucky to have this. I've lost a lot of faith in my veterinary experiences as more and more vets are being bought up by private equity firms, compromising quality for quantity. My boy, Bacchus, was recently a completely different dog -- lacked energy, didn't do a lot of things he used to, showed signs of illness, and I could not figure out what was wrong with him. Vets ran me through a costly chase for answers with absolutely no help, just shuffled us in and out. I switched his diet and incorporated this supplement into his food and he is more and more himself each day. I believe this supplement had a lot to do with his turn around, a turn around I am so grateful for as my pups are my heart. Hopefully maybe the company will consider expanding into the human realm now and make a vegan product just as comprehensive as this. :)

30 juin 2024
Avis spontané
Logo de Arterrapet

Réponse : Arterrapet

Thank you for your wonderful feedback. It's gratifying to hear that we help Bacchus find a second wind. We're honored to support his journey, and always standing by to assist.

We've also noted your desire for a vegan version of our product, and will keep that in mind for our product roadmap.

Noté 5 sur 5 étoiles

I wish I could give Arterra more than 5…

I wish I could give Arterra more than 5 stars. My dog, Roxy is almost 12 years old and I have tried many different products for her ailments to no avail. Mostly weakness and pain in the back end area. She was sluggish and really didn’t want to do much I imagine due to pain and aging. All the products I tried and all the money I spent did nothing until I found Arterra. She has been on it since March and it has made a tremendous difference. She is like another dog. More energetic and much happier, walks are more fun for her and she is even playing with her toys more. So many good changes ! I am relieved now to see her enjoying life more. Thank you Arterra for giving Roxy her life back. Customer service goes above and beyond to help with your questions and needs. I couldn’t be happier with them. Try Arterra, you won’t be disappointed!

31 mars 2024
Avis spontané
Logo de Arterrapet

Réponse : Arterrapet

Thank you for this wonderful feedback Janet! We're honored to support Roxy's health. Experiences like yours are why our young company exists. Please tell your friends about us, and don't hesitate to reach out if we can ever be of assistance.

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. I ordered the wrong product, instead for my senior I mistakenly clicked on adult dogs under 7. I sent an email and they immediately helped me out. Answered the same day!!
That's close to unheard of.

26 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Positive results!

I’ve used Arterra for my two senior dogs for about three months and I have seen a noticeable difference in their activity levels and overall health. I highly recommend this product based on my experience.

25 février 2024
Avis spontané
Noté 5 sur 5 étoiles

At first I was worried you have no…

At first I was worried you have no phone number to call, but you have email in a matter of minutes and solve my problem plus you have shipped my order the next day. As a first time customer it's very important to me. Hopefully those vitamins will add extra nutrients that my dog might be missing.

21 février 2024
Logo de Arterrapet

Réponse : Arterrapet

Thank you Moshe! We're glad you reached out, and that we were able to assist you quickly.

Noté 5 sur 5 étoiles

Arterra Remineralizing Toothpaste …

I’ve been using Arterra remineralizing toothpaste on my 3 year old lab, Evie, for about two weeks. I’d tried, unsuccessfully, using other toothpastes in the past and wound up not using any at all. Until now. She loves the taste and actually looks forward to having her “toothpaste treat”. I use my finger to apply it. A little goes a long way.
I am particularly drawn to the fact that the ingredients are natural and I’m confident that this product will have long term benefits.
Thank you Arterra Pet. I’m delighted with your product.

26 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Product is GOOD, Some technical issues.

I have reached out multiple times to speak with a representative or even just get an email back and have gotten nothing, no help to my question. This is highly disappointing

Edit: Directly after submitting the poor review here I find a response email magically in my direct inbox, not my spam folder. It had the answer to my question that I had sent them twice at different times, once through their 'contact us' on their website and also an email straight from my yahoo email.

THE PRODUCT: Honestly, it smells like beef stock which is a plus. The powder rehydrates easily without clumping much, even when mixing with a spoon.

My 70lb Akita/malamute mix has had some recent flaky/dry skin that made him itch quite a bit that I believe this supplement has helped get rid of despite the severe weather change.
Despite being prone to having a super sensitive stomach/digestive track in the past the senior powder did not bother him. It's made his poops the perfect balance of soft & firm.
He seems to enjoy it but he's also been been food driven since he was a young puppy. He has degenerative myelopathy, so his need for more of the supplement than directed I think may help him more as his need is greater.

The biggest drawback is the price but it's offset by the referral program benefits. If you have family & friends who are willing to spend money on their dogs then make them try this product at least once.

Overall it's good. My boy seems to be doing good on it, I like that it smells like actual broth & seems easy on my dogs super sentive digestive track.

11 janvier 2024
Logo de Arterrapet

Réponse : Arterrapet

Hi Brianna,

We can see in our logs that you reached out to us on 1/17 with a question about our customer-to-customer referral program, and that we responded on 1/18.

We noticed that you wrote us from a yahoo.com email address, which is likely the issue. We learned last week that our email hosting provider, GoDaddy, had been having major issues with Yahoo and AOL.com email addresses and had been silently blocking sent responses from us. This issue has affected many other websites as well. We THINK the issue has now been resolved, as we’ve been able to successfully communicate with a few customers at these domains over the past few days.

We’d love another chance to assist with your inquiry about our referral program, and will try to reach you again. If for whatever reason you don’t hear from us within 24 hours, please feel free to give us a call at 737-309-8333.

For further reference regarding the AOL/Yahoo email issue (so you know we’re not blowing smoke):

https://answers.microsoft.com/en-us/outlook_com/forum/all/undeliverable-yahoo-gmail-and-aol-domains/87adfed8-c072-4dbd-ae9d-0d687ef35b0a

https://answers.microsoft.com/en-us/outlook_com/forum/all/emails-sent-from-microsoft-outlook-365-to-any/e0cfcdd5-7f2d-4551-b211-1a20c85036d4

https://answers.microsoft.com/en-us/outlook_com/forum/all/when-i-send-emails-from-outlook-to-yahoo-and-aol/936ea417-9a5b-4a0b-b3fb-349c12b5b9a6

https://answers.microsoft.com/en-us/outlook_com/forum/all/emails-from-outlook-365-to-yahoo-are-labeled-as/abc81e59-651c-451a-821d-c81255c40406

Noté 5 sur 5 étoiles

Working well for 12yo Bloodhound

I have been giving my 12 year old Bloodhound Arterra for just over a month and I am very happy with how she is doing on it so far. Within a couple days, she was licking the bowl clean. I noticed a big difference in her appetite about a week into it. She is more engaged mentally and has more energy than she has had in months. I have gone from adding over a dozen different supplements with varying results to adding just this and camelina oil so it has simplified our feeding routine. I have also cut way back on her cbd oil, which has saved me money. I will continue to giver her Arterra and hope to see even more improvements!

7 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy to use and our dog loves the taste

Arterra is easy is to use and our dog loves having it added to his food each day. We previously had a drawer full of various supplements for our labradoodle. It’s great having the peace of mind that he’s getting everything he needs with just one scoop! Thank you for making this product 🙏

5 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Human-grade product, dog-approved taste

I'd been looking for an all-in-one solution to ease my older dog's aging and improve his overall well-being. I couldn't be happier with Arterra. I trust the science behind it, and it's worth every penny. I simply add it to my dog's food with a bit of water, and he gobbles it up. Since starting on Arterra, he seems a bit more spry than usual, more energetic. Here's hoping it continues to improves his quality of life and adds months or years to our time together!

20 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Quick easy & effective

Quick and Easy to order. Excellent description of benefits and content. Fast delivery. The product is very easy to use and my dog enjoys the rich gravy it provides. Misty is 12 years old and there is a remarkable difference in her energy level since starting to use this product several months ago.

5 février 2024
Logo de Arterrapet

Réponse : Arterrapet

We're thrilled to hear that your experience with ordering was quick and easy, and that the descriptions provided clarity on the benefits and contents of our product. It's always our goal to ensure a seamless process from ordering to delivery.

We're particularly delighted to learn that Misty has been enjoying the rich gravy our product offers and even more so to hear about the noticeable improvement in her energy levels. It's stories like Misty's that drive us to continue providing high-quality products that make a real difference in the lives of pets and their owners.

We appreciate your support and are so happy to be a part of Misty's journey to a more vibrant and energetic life at 12 years old. Thank you for choosing our product to support her well-being.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus