Arthurhendon Avis 

The seville boots look sharper than I expected for the price. They feel sturdy but not heavy and the cushioned sole makes them easier to wear than regular boots.

I ordered three shirts and two pair of pants. All were described as Linen NONE are!!!! Synthetic fibers only!!! I’ve requested a refund I will update after I hopefully hear back!

i would not buy from this company. i waited 3 weeks to receive a shirt i purchased and when i got it there were 3 stains under the plastic seal so they would have seen that before sending. WHen i notified company for a refund they told me it would cost 40 dollars to return which was the price of the shirt. big scam

Haven’t received product in a month. Emailed company to get update or refund. No response. Don’t order from this scam company.

I wasn’t sure about buying shoes online but the size guide was accurate for me. The sorrento loafers fit right out of the box and didn’t rub at the heel.

The sorrento loafers look a lot more expensive than they are. I got them for dinners and casual work days and they’re comfortable enough to wear for hours.

I ordered the blackthorn boots mostly for dog walks and weekend use. They feel solid without being too heavy and the grip has been good on wet paths. Delivery took 7 days and the pair arrived in clean packaging.

The seville cowboy boots are more comfortable than I expected. I wore them for an afternoon out and didn’t feel like I needed to change shoes halfway through the day.

I could not be more disappointed with both the quality of the product and the level of customer service I received from Arthur Hendon.
The sport coat I received looked nothing like the product described or pictured on the company's website. It was clearly not the item I ordered. I contacted Arthur Hendon's customer service by email, explained the issue in detail, and provided photographs showing the significant differences between the advertised product and the one I received.
Rather than acknowledging the mistake or offering to replace the incorrect item, the company refused to take responsibility and instead offered only a 15% partial refund.
Based on this experience, I will not purchase from Arthur Hendon again and cannot recommend this company to others. If accurate product descriptions and responsive customer service are important to you, I would look elsewhere.

Clothing very under-sized and did not fit. Then very diffiucult to return or refund - requires taking pictures of your clothes and multiple email communications. They put the work on the customer when in fact the item is far inferior than promised. Elegant look on the website but not a customer forward clothes line and not worth the price at all over all.

DO NOT BUY

Items come from China although they have a European look on their site. Mine took 2 weeks to arrive. Too small (XL). No tag to advise what material is used.

As I only bought 1 item it will cost more to return than it cost to purchase. How a company like this is allowed to trade on any app or website of note is beyond me

Scam company. Goods received were not as described, different material and had all tags cut off. We received completely different items to what we ordered and it was not cheap. Resolution was to receive 15% refund of the total purchase amount or return it back to China, at out own expense.. ($50-60 USD). Really disappointed that these company’s can get away with this.

Run from this scam business! They shipped me inferior China-quality shoes that were one whole size small. I also ordered two pairs of shoe-boots as gifts and they never came. Their bogus customer service person, Anna Frederick (obviously a pseudo name) alleges to empathize with “your frustration” then lies to you and says their “records” - HA! - show the product was delivered. Then they give a bogus tracking number and want you to check with your post office in person! I’m embarrassed that I got hoodwinked.

I bought the comino woven loafers for work because I stand a lot during the day. They felt supportive without being stiff and I didn’t get that usual sore feeling around my arches by evening.

What I liked most was the balance between comfort and appearance. A lot of supportive shoes look too bulky but these felt more modern.

My shoes arrived in 7 days and were packed nicely. Nothing felt cheap or rushed which I appreciated since the price was already fairly reasonable.

Even if there was an option to give less than 1 star I would. This store sells cheap, defective materials that comes from overseas. What you see in the picture is not what they send you. I ordered a track suit and large size which usually fits me but they sent a track suit with all the labels cut and defective material upon inquiring the team said they will send a replacement and that replacement was even worse than the previous one the bottom of tbe sweat pants was cut with scissors as if tbe seamstress forgot to swe the piece . Total disappointment. I would highly recommend not to buy this brand ever

Ordered a pair of boots on the website and they did not ship for about three weeks. Then they showed them as "delivered", but we have cameras on our entire property and have video proof they were never delivered to our address. They still said the boots showed as delivered and I'm stuck with the charge. Terrible.

BEWARE: this is a Scam and Fraud of a company. Very low quality products that do not match the photos nor the descriptions on the Arthur Hendon website. Customer service and communications are Non-existent as well. They don’t honor their return policy either.
Report them on every review site!

STAY FAR AWAY! COMPLETE SCAM. Not only did it take weeks for me to receive my order (with zero transparency on where my order was or tracking) what I received was a complete joke. For starters, the boots weren't even in a box lol The item that arrived weren't even a fake leather let alone the real thing, they are near PLASTIC. They also look NOTHING like the picture of the product. I have filed fraud complaints and disputed the transaction with my bank.