Artinoor Avis 166

I have not received the painting yet. And i have been promised to get the tracking number and never got it. No one is answering my email. I am extremely disappointed by the treatment in this time purchase!

Still haven’t received it! It seems DHL hasn’t been able to communicate for 4 days and can’t tell us what has happened to the painting. Never again!

Great experience. Good customer service.

Tolles Bild. Exzellent und sehr hochwertig umgesetzt. Bin sehr zufrieden!!!

I am very pleased with Sunken Wishes 71"x47"
The painting is beautiful and exactly as it was shown on the Artinoor website.
The customer service is very good! They stayed in touch with me and answered any and all questions that I had.

Foi uma excelente experiência
Superou a expectativa.
Os quadros ficaram muito bons.
Foi necessário várias actualizações/alterações aos quadros para irem de encontro ao original e ao meu desejo.
Foram sempre correctos procuraram corresponder aos meus desejos e ficaram perfeitos.

I had a good experience with Artinoor. I only gave it a four because communication seemed to drop after I confirmed the artists design. I had to reach out to them to find out the status at which time, they looked into it and worked on getting my painting shipped. I also am not at all a fan of DHL which caused problems getting it delivered and that is how they sent it out. All that being said, I am in love with the print - it's a beautiful piece and was packaged very carefully as a FRAGILE piece to avoid any damage.

I love it! The painting was more than I expected.

Very happy with my purchase. The painting is beautiful!

The painting was not what I expected. The good news is that I was able to return it postage paid. I did get another painting that I am very happy with.

Terrific customer service for this first-time buyer.

I received a painting that had been damaged during shipping. The situation was resolved easily and quickly. I appreciate that in a company.
And I have to say that the painting was great, exactly as I imagined it.

The communication back from the company was not always timely and helpful.
Could not get any information when there was a delay in delivery. Total black out.

Painting is beautiful. Took a while, but worth the wait.

I usually buy original paintings after seeing them in person at art fairs or galleries so this was a new experience for me. After choosing my painting and placing my order I received timely updates about the progress of my painting. I received photos and a quick video of the completed painting but was not completely satisfied. I pointed out the issues I had and received a quick response and was assured the artist would be informed and the painting revised. I then received updated photos and a video that showed the artist corrected the issues and I approved the new version. I received the painting and it is perfect! Very happy with the experience and am considering another piece from the catalogue.

Gorgeous painting. Absolutely love it. Will be buying again.

Great painting and responsive customer service - Kevin

You allowed us to make changes before it was sent. And when it arrived it was absolutely beautiful!

My experience with Artinoor was excellent. I was given updates throughout the entire process. I wanted something changed on my painting and it was changed to what I envisioned with no problem. The painting was finished in a reasonable amount of time and the painting was packaged with extra care to ensure it arrived undamaged. I would definitely order from Artinoor again.