Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

ordering was easy , fast delivery, a little disappointed in the chair I recieved. it looked much bigger in the add. but the adjustable table I got was really great.

Noté 5 sur 5 étoiles

I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 w... Voir plus

Noté 2 sur 5 étoiles

The chairs feel pretty cheap and unreliable. Worried it will fall apart when reclining a client. Hydraulic pump on one of the chairs makes a weird clicking/popping sound when raised. Getting in touch... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Haven’t received my package and have no up date on date of livery tracking company has not update anything send 12/30/25 I’m really to call bank and rep This order case your email doesn’t work an th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles de coiffure pour hommes

Écrit par l'entreprise

As the leading provider of salon equipment, we specialize in manufacturing high-quality products designed specifically for hair stylists and spa professionals. With a commitment to sturdy construction and aesthetic design, our equipment meets the highest standards of functionality and seamlessly blends into any salon environment.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

177 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

ordering was easy

ordering was easy , fast delivery, a little disappointed in the chair I recieved. it looked much bigger in the add. but the adjustable table I got was really great.

31 mars 2026
Noté 1 sur 5 étoiles

Damage on delivery and can not get a…

Damage on delivery and can not get a response out of you to rectify my purchase sent several emails and no response

30 mars 2026
Logo de Artist hand

Réponse : Artist hand

We’re very sorry to hear your order arrived damaged and that you have not received a timely response.

This is not the experience we want for our customers, and we would like to resolve this for you as quickly as possible. Please contact us directly at info@artisthandbeauty.com
with your order number and photos of the damage, and we will prioritize your case and provide a solution as soon as possible.

We appreciate your patience and the opportunity to make this right.

Noté 1 sur 5 étoiles
Logo de Artist hand

Réponse : Artist hand

Thank you for your feedback. Some bed orders are shipped in multiple packages, and they may arrive separately from different warehouses or carriers.

Please contact us at info@artisthandbeauty.com
with your order number, and we will check the remaining package for you as soon as possible. We appreciate your patience and will help resolve this quickly.

Noté 1 sur 5 étoiles

Incomplete

My order had missing parts

27 février 2026
Logo de Artist hand

Réponse : Artist hand

Hi there — sorry about that. We can fix missing parts quickly. Please email info@artisthandbeauty.com
with your order number and a photo of what’s missing, and we’ll send the replacement parts ASAP.

Noté 5 sur 5 étoiles

Blew my expectations out of the water

I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 wash station 3 mats 3 booster cushions and 1 barber pole. I received most in a very short period of time. A couple boxes took longer due to weather but customer service helped me locate and get an eta. The chairs are extremely comfortable and easy to put together. I recommend this company for your barber furniture needs

28 février 2026
Noté 1 sur 5 étoiles
Logo de Artist hand

Réponse : Artist hand

Hi there — thanks for your question. The chair is not necessarily broken; in most cases it’s a setup/adjustment issue. Please email info@artisthandbeauty.com
with your order number and a short video of what’s happening, and we’ll troubleshoot right away and send replacement parts if needed.

Noté 1 sur 5 étoiles

They chair came in two different…

They chair came in two different deliveries an the hydraulic system is absolutely terrible im constantly trying to work on the chair

2 octobre 2025
Logo de Artist hand

Réponse : Artist hand

Hi there — sorry for the inconvenience. Because large orders often ship in multiple boxes, they can arrive in separate deliveries.

For the hydraulic issue, we can help quickly with troubleshooting and replacement parts (no need to return the chair). Please email info@artisthandbeauty.com
with your order number and a short video of the problem, and we’ll take care of it ASAP.

Noté 1 sur 5 étoiles

Well

Well, the delivery company told me that’s gonna deliver it on the sixth. They sent me a text on the fifth saying it was not there so they could not deliver it and then they turn around said it finally got there on the sixth that morning and the nearest date they could deliver it would be on the 11th so they turn around told me when I told him it would be around 10 to 11 o’clock in the morning and then they turn around when I call back they said by 5 o’clock today well it’s 5 o’clock now and still nobody has delivered that chair and nobody will answer the phone at the delivery company either. Would you please contact me and let me know what’s going on phone number 931-2227669 thank you.

30 janvier 2026
Logo de Artist hand

Réponse : Artist hand

Hi,

We’re truly sorry for the frustrating delivery experience you’ve had. We completely understand how disappointing it is to receive conflicting delivery updates and then have no one answer your calls.

This is certainly not the level of service we expect from our delivery partners. We have already escalated this issue with the carrier and are actively working to get a clear update and resolve the situation as quickly as possible.

Please rest assured that we are taking this seriously. We will contact you directly to provide a delivery update and ensure your chair arrives safely.

Thank you for your patience, and again, we sincerely apologize for the inconvenience.

— Artist hand Customer Support

Noté 4 sur 5 étoiles

I have purchased many of these chairs…

I have purchased many of these chairs for our suites. They are generally very good for the price point. The bowl is comfortable, and well liked. The only improvement would be for the seat arms to be more secure and tighter. They get wobbly after extended use.

3 février 2026
Noté 5 sur 5 étoiles

Our Artist Hand chair is amazing!

Our Artist Hand chair is amazing!! The order came earlier than expected! The delivery was spot on!!! #exceptional
We're totally satisfied after using it for three days!! Wow!! Even better than we anticipated! Highly recommended!!

28 janvier 2026

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