Art-O-Rama Shop Avis 

117
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a Picasso tee shirt and I’m actually really impressed with the overall feel and quality of the shirt. It’s soft and light weight. Not at all heavy and thick like a lot of tee shirts seem to... Voir plus

Noté 5 sur 5 étoiles

We love our dachshund so much we wanted to honor “Mini Pearl” with a Picasso masterpiece… so what better way than with your Picasso dachshund coffee cup first thing in the morning! It’s a perfect way... Voir plus

Noté 5 sur 5 étoiles

I got 5 good quality t-shirts with cool graphics for less than $100 including shipping. Also realized later that their t-shirts are produced ethically and sustainably... yeah!!!! Also want to thank... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just received my first shirt and immediately ordered more. The shirts are Gildan supersoft, relatively high quality and nicely printed. Some of the designs are unique and awesome as well. Reasonably... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'affiches

Écrit par l'entreprise

Our unbridled passion for creating unique designs and collaborating with like-minded individuals brought our vision to life, capturing the world's attention. Our products embody our fervent commitment to creativity and innovation, and we're excited to share them with you!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(117)

52 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Art-O-Rama Rules!

The staff at Art-O-Rama are super responsive and prompt. The quality of the printing and tshirt are great. Love them. X

19 décembre 2023
Avis spontané
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Réponse de Art-O-Rama Shop

Thanks so much, Ruth!
We’re thrilled to hear you’re happy with the quality and our customer service. Your support means a lot to us! 😊

Noté 5 sur 5 étoiles

Great Gifts Ideas with GREAT service

Bought some Christmas gifts from Art-O-Rama. Lots to choose from and I found really perfect gifts. The quality of the items are top-notch (t-shirts). There was a slight confusion about delivery date caused by the postal service, but Phil from Art-O-Rama was very responsive and reassured me about the delivery. Great service!

21 décembre 2023
Avis spontané
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Réponse de Art-O-Rama Shop

Thanks, Patrick!
We’re so glad you found the perfect gifts, and we really appreciate your understanding about the delivery mix-up. Phil will be thrilled to hear your kind words! Looking forward to helping you again soon. 😊

Noté 5 sur 5 étoiles

I’m a repeat customer

I’m a repeat customer. My son is a fan of the designs. I had a receiving incident in this order and was amazingly surprised how quick and swift the company responded. Beyond exceptional.

4 décembre 2023
Avis spontané
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Réponse de Art-O-Rama Shop

Thank you so much for being a repeat customer!
We’re thrilled your son loves the designs, and we’re so happy to hear our team handled the issue swiftly. Your support means a lot, and we look forward to serving you again soon! 😊

Noté 5 sur 5 étoiles

Great product love the stuff shipping…

Great product love the stuff shipping was a lil slow on one piece but all is good thanks alt good customer service as well .

14 novembre 2023
Avis spontané
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Réponse de Art-O-Rama Shop

Thanks, Jeff!
We’re glad you love the products and appreciate your patience with the shipping. We’ll make sure to keep up the good service next time! 😊

Noté 5 sur 5 étoiles

Great Customer Service

I purchased a mug from Art-O-Rama and unfortunately it arrived broken. But Phil was very responsive and a new mug was sent to me to replaced the damaged one very quickly.
Got the new mug and love it!

31 octobre 2023
Avis spontané
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Réponse de Art-O-Rama Shop

Thank you for your understanding!
We’re so glad to hear Phil was able to take care of the issue and that you love the new mug! We truly appreciate your kind words and look forward to serving you again. 😊

Noté 5 sur 5 étoiles

2nd time buyer and I really like your…

2nd time buyer and I really like your product and the price is very reasonable.

25 octobre 2023
Avis spontané
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Réponse de Art-O-Rama Shop

Thank you, Herbert!
We’re thrilled to have you as a second-time buyer and appreciate your kind words about the products and pricing. Looking forward to having you shop with us again soon! 😊

Noté 1 sur 5 étoiles

Additional item was added to cart with…

Additional item was added to cart with cart our approval, and then refused to cancel it. So we ended up giving it away on arrival...wrong item and wrong size. Terrible customer service.

1 septembre 2023
Avis spontané
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Réponse de Art-O-Rama Shop

Dear David,

We kindly inform you that cancellations are accepted within one hour of purchase. For more detailed information, please refer to our complete policy available here: https://artoramashop.com/policies/refund-policy

Noté 1 sur 5 étoiles

Way too small

Way too small! Fits like a child’s shirt!

7 août 2023
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Réponse de Art-O-Rama Shop

We appreciate you reaching out to us concerning the sizing matter with the t-shirt you recently received. We deeply regret any inconvenience this situation might have caused you.

At our company, our utmost goal is to furnish accurate sizing details and provide top-notch products to all our valued customers. Our sizing charts are comprehensive, and we make use of photographs featuring real-life models to ensure a genuine portrayal. Nevertheless, we acknowledge that personal preferences and body types can lead to occasional differences in fit.

Noté 2 sur 5 étoiles

I sent an email on receiving the shirt

I sent an email on receiving the shirt, unfortunately, I'm not very pleased by the quality of the image on the T-shirt – when compared to the photograph on your website, the shirt image is washed out, with the detsils faint or missing.

24 juillet 2023
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Réponse de Art-O-Rama Shop

Dear Michael,

We apologize for any inconvenience you've experienced. To resolve the issue, please provide us with a photo of the defective t-shirt, and we will promptly send you a replacement at absolutely no cost.

Please keep in mind that our policy allows for returns within a 30-day period.

Noté 1 sur 5 étoiles

Stay far away from ART-O-RAMA because…

Stay far away from ART-O-RAMA because of their “no return policy!!”ordered a woman’s t-shirt 2XL and it’s more like a women’s medium.It’s a gift for a friend. I tried to explain to the person, from Art-O-RAMA through email, I think it was Phil, that the shirt is no where near a 2XL and I would like to exchange for a men’s 3XL, but their policy is no returns. I will never buy from them again b/c if something is not what I expected I’d like to be able to return.

2 juillet 2023
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Réponse de Art-O-Rama Shop

Thank you for contacting us regarding the sizing issue with the t-shirt you received. We apologize for any inconvenience this may have caused.

At our company, we strive to provide accurate sizing information and offer high-quality products to our customers. Our sizing charts are detailed, and we use photos featuring real models to provide a realistic representation. However, we understand that individual preferences and body types can vary, leading to occasional sizing discrepancies.

Regarding your request for an exchange, we regret to inform you that our current policy states that we only accept exchanges for faulty items. As the t-shirt you received is not faulty, we are unable to process an exchange in this case.

We value your satisfaction as a customer and aim to find a resolution that meets your needs. To compensate for the inconvenience, we would like to offer you a 20% discount on your next purchase. We will send you an email with the discount code shortly.

We would also like to assure you that we have maintained the same prices for our products over the past three years while upholding our commitment to delivering quality merchandise. We appreciate your understanding in this matter.

If you require any further assistance or have additional questions, please feel free to let us know. We value your feedback and will do our best to address any concerns you may have.

Thank you for your understanding and continued support.

Noté 5 sur 5 étoiles

Customer service issue: Exemplary

UPDATE:

The owner responded to my inquiry and addressed the issue - socks are on the way and he even offered a new set of tshirts printed on thicker Gildan fabric gratis. Overall, they made some errors on my order but were expedient enough to make the necessary corrections…kudos and thanks!

Initially, I did not receive the socks I ordered, just the shirts. I’m still awaiting a reply to my email and/or a refund…we shall see.

6 juillet 2023
Noté 4 sur 5 étoiles

Almost perfect

I love the art work, the quality of the shirt is nice and soft. The only problem I had was the shirt is a smaller Large than I am accustomed to. I should have checked a size guide.:(

6 juin 2023

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