I have never seen a platform that does not have an option to permanently delete your account. I had to contact their customer support since there is no such account setting that would ini... Voir plus
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Lisez les avis des autres
Incredibly structured process from the start and an easy to use platform . The teachers provided were suited to my needs and competent. My mentors were always there to help with anything I might need... Voir plus
Filo is a best place to work interms of salary, clear guidelines, informed rules and respectful environment. The team is very supportive especially during class hours, so we can run a smooth, hastle f... Voir plus
Nice Experience. Filo is very helpful to the students, all the features like instant tutor help and ai support works very well I would recommend every student to atleast try it once.
À propos de l'entreprise
Écrit par l'entreprise
Filo is the world's only instant tutoring platform that connects you to a live tutor in just 60 seconds, 24X7 - yes even at 4 a.m. on a Sunday. So whenever you get stuck while studying, you can simply speed dial to a tutor for a one-to-one interactive video session. More than 3.5 million students across 15 different countries trust Filo everyday, from preparing for the toughest exams to improving their grades in school exams. With over 60,000+ expert tutors, Filo is the largest community of tutors in the world.
Coordonnées de contact
Inde
- askfilo.com
4,5
Excellent
71 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Good app and friendly to use
6 avril 2026
Avis spontané
This is the nice App
28 mars 2026
Avis spontané
This is best app for students for 1:1…
This is best app for students for 1:1 sessions for international curriculum. Good teacher good interactive classes
19 mars 2026
Avis spontané
This is the best application for…
This is the best application for students and the tutors worldwide
7 janvier 2026
Avis spontané
Nice Experience
Nice Experience. Filo is very helpful to the students, all the features like instant tutor help and ai support works very well I would recommend every student to atleast try it once.
10 mars 2026
Avis spontané
Filo refuses to delete my account
I have never seen a platform that does not have an option to permanently delete your account.
I had to contact their customer support since there is no such account setting that would initiate the closure of your account.
Now this is where it gets interesting.
According to them "we are required to retain certain information for auditing purposes." While this may be true to a limited extent, under Art. 17 GDPR, I have the "right to erasure," which does not equal to simply setting my account to "private," something that has not happened to this day.
However, Art. 17 GDPR clearly sets out that a platform cannot refuse the deletion of personal data.
Keep this in mind before signing up!
If my account is not permanently deleted, I shall be forced to consider formal legal action.
24 mars 2026
Avis spontané
Réponse : Filo
Hello Vencel Wutka,
Thank you for your feedback. We take data privacy and GDPR compliance very seriously. To clarify, we offer users two distinct paths: making a profile 'Private' (limited to internal Filo members) or a full 'Removal' from our web platform.
Following your request, we can confirm that your profile has been permanently removed from our web database. We apologize for any misunderstanding during the support process, as our goal is always to provide the specific level of privacy our candidates prefer. We wish you the best in your future endeavors.
A very helpful platform for students.
A very helpful platform for students.
Easy to use and kids love it.
14 janvier 2026
Avis spontané
Filo provide a good platform for…
Filo provide a good platform for students. All teachers are well qualified and hard working.
23 mars 2026
Avis spontané
My brother is having a good experience…
My brother is having a good experience on this platform
16 mars 2026
Avis spontané
Experience with filo
Incredibly structured process from the start and an easy to use platform . The teachers provided were suited to my needs and competent. My mentors were always there to help with anything I might need . Filo helped me alot in my boards preparation
12 mars 2026
Avis spontané
Really it helped me a lot in…
Really it helped me a lot in understanding the subject with precision
13 mars 2026
Avis spontané
Using FILO services since past 3 years
We are using FILO services since past 3 years for my Son and found satisfactory. They have provided support of experienced tutors. We do recommend them to others too.
17 mars 2026
Avis spontané
The teachers are very supportive and…
The teachers are very supportive and talented who work very hard for our growth. In filo classes the time is utilised very effectively.
17 mars 2026
Avis spontané
Teachers are good and well experienced.
15 août 2025
Avis spontané
My brother enrolled in private classes
My brother enrolled in private classes, he is doing good and improving as well by getting personal attention from teachers
3 décembre 2025
Avis spontané
Filo doesn’t provide quality that it…
Filo doesn’t provide quality that it promises.Teacher don’t give slots and it needs constant follow up and when asked for refund they simply denied saying that they don’t have refund policy.
24 février 2026
Avis spontané
Réponse : Filo
Hello Manjari,
Thank you for your feedback. We have conducted a thorough investigation into your concerns and would like to provide clarity regarding your journey with Filo.
History of Satisfaction: Your journey with us began in September '25 with a single subject. It was only after you were satisfied with the quality of those initial classes that you requested to add additional subjects to the student's curriculum. Our records show a consistent and successful attendance of classes for over six months following this expansion.
Proactive Scheduling: Our team has always been ready to support the student’s learning. In response to your specific requests, we arranged extra classes tailored to your ask, though you ultimately declined to attend them.
Refund Policy: Our "No Refund" policy is pre-communicated and is always available for review on our website at askfilo.com/cancellation-and-refund.
Our moderators are also available to clarify these terms before any purchase.
Current Status: Your classes remain active and available. Had there been a failure in our teaching quality or a lack of available resources on our end, we would have certainly addressed the matter differently., but as the sessions were provided and remain accessible, we encourage the student to resume their learning.
We remain committed to the student's academic success. If you wish to deep dive further into this matter, please reach out directly to nishit.gupta@askfilo.com.
Happy to help,
The Filo Team
Filo is best plateform to provide best…teaching plateform for student and also provide earning plateform for tutors .
Filo is best plateform to provide best education by selected or enthuistic energetic teachers where it gave me opportunity to give my best and I am doing my best for student and also I earn from this plateform. All members of filo are very supportive and carefully helped in every aspects.my experience is well in this plateform.
23 février 2026
Avis spontané
Réponse : Filo
Hi Abhay,
This made our day!
We truly appreciate the positive feedback and love having you in the Filo family.
It’s wonderful to know you’ve had such a great experience since the time you have joined us.
Thank you for your commitment to our students and for being a valued member of the team!
Team Filo
I have been teaching at filo since july…
I have been teaching at filo since july last year, experience always been great
21 février 2026
Avis spontané
Réponse : Filo
Hi Aakash,
This made our day!
We truly appreciate the positive feedback and love having you in the Filo family.
It’s wonderful to know you’ve had such a great experience since joining us last July—thank you for your commitment to our students and for being a valued member of the team!
Team Filo
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