ASL are overcharging me. I do few copies nowadays, because I sell digital downloads. My quarterly bills are over £90 and I get an annual bill of over £400 for very few problems with the network betwe... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The contact at both quote stage and installation stage was very good. The installation guys very friendly and set up was no hassle. Operation of the new plotter was explained and they updated our soft... Voir plus
L'entreprise a répondu
ASL provide our photocopier to the business including the support that goes alongside this. The system is easy to use, the installation went smoothly especially since we have two flights of stairs in... Voir plus
L'entreprise a répondu
The service I received from their tech support colleague Matt Kear was one of the best I've ever come across. My issue was getting the printer to print with preserving CMYK colours for the purpos... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériel de bureau
- Fournisseur de photocopieurs
- Fournisseur d'équipements de télécommunications
Écrit par l'entreprise
Established in 1991, ASL has grown to become one of the largest independent managed office service suppliers in the UK. Our mission is to provide impartial, independent advice for all business office requirements. ASL specialises in Managed Print Services, Commercial Print and Document Management.
Coordonnées de contact
4,1
Bien
68 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very Good Customer Service!
Clare was a wonderful help from start to finish and set us up with a new photocopier. The process was friendly and painless! Thank you so much :)
27 mars 2024
Réponse de ASL Group
Hi, thank you so much for taking the time to share your feedback with us! We are delighted to hear about your positive experience.
Réponse de ASL Group
We are so glad you that you are happy with our service and really appreciate you taking the time to let us know!
ASL provide our photocopier to the…
ASL provide our photocopier to the business including the support that goes alongside this. The system is easy to use, the installation went smoothly especially since we have two flights of stairs in the office! We find the automatic sending of the ink refills very handy and the support team work very well with our IT support team should we have any issues which thankfully are kept at a minimum. We really enjoy having ASL as a supplier to our business. Thank you for looking after us! Busy Bee Recruitment Ltd
5 mars 2024
Avis spontané
Réponse de ASL Group
Hi, thank you for taking the time to share your positive feedback with us! It's incredibly rewarding to hear that you had a great experience with our services. Your kind words mean a lot to our team!
Amanda was amazing
Amanda was amazing and she went out of her way to help us.
I can not thank her enough for all of her help, she was patient, kind and managed to sort us a workaround to ensure we could keep printing. She also went out of her way to look into other potential fixes and called me back to ensure I was up to date with everything.
26 février 2024
Réponse de ASL Group
Hi Alice, thank you so much for your lovely comments and for taking the time to share your feedback with us! We really appreciate it!
Amanda is amazing!!!
Amanda is amazing!!!
She has always been so helpful and calm. She knows her "stuff" and nothing is too much trouble for her.
She is truly an asset to the ASL Group.
22 février 2024
Réponse de ASL Group
Hi, thank you so much for taking the time to share your feedback with us! We really appreciate your support!
Outstanding Engineer Knowledge and Customer Service
The engineer that arrived on site was incredibly professional, tenacious and demonstrated exemplary customer service combined with product knowledge.
Not only was the issue resolved the same day the engineer took the time to explain exactly what had happened and why it wont happen again because the issue had been looked at thoroughly and completely resolved.
21 février 2024
Réponse de ASL Group
Hi Donna, thank you so much for taking the time to share your feedback with us! We really appreciate your support and are delighted to hear about your positive experience.
The Bromfords School Experience
The knowledge and experience Dave Lloyd has, gives me so much confidence in that I know the job will be done second to none. I have worked at my company for 17 years and have built up a fantastic rapport with Dave. Mike Edwin will consistently give valued advice with the best deals and will always assist me if I experience any issues with regard to repairs or consumables. Thank you
24 juillet 2023
Réponse de ASL Group
HI, Thank you for your lovely comments I will make sure that I pass them on to Dave and Mike. We are so glad your are happy with our service and really appreciate you taking the time to let us know.
A cut above
We use ASL more and more as they continually perform better and better for us.
16 août 2023
Réponse de ASL Group
Hi Tim, thank you so much for the review! We are so glad you that you are happy with our service and really appreciate you taking the time to let us know.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.