Associated Air Services Avis 

55
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am using AAS services on behalf of the company and must say in these strange times finding people so willing to help, find the problem, improve, change, or do favor is rare. Any time we need extra h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic customer service team, who are always on hand to help with any issues we have. Special thanks to Jade, who has always gone out of her way to help. Any mistakes on our end or problems with de... Voir plus

Noté 1 sur 5 étoiles

Horrendous service - as out sourced locally to another carrier. Confirmed in email valuable parcel ( over £500) would be left with neighbour. BUT left in rain on front door and they lied by saying I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

One word, one name - Stephen. From being patient when collecting to being the loveliest courier driver ever known, he has become more than an acquaintance, he’s become our friend. Amazing service... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de courrier et de livraison
  2. Service logistique
  3. Entrepôt

Écrit par l'entreprise

Associated Air Services operates as a world class independent logistics company servicing the logistical needs of over 500+ companies across London and beyond. Working with over 80+ agents around the world, our global network is unmatched.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,2

Tous les avis

(55)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Horrendous service

Horrendous service - as out sourced locally to another carrier. Confirmed in email valuable parcel ( over £500) would be left with neighbour. BUT left in rain on front door and they lied by saying I had signed for it!!
APPALLING

27 décembre 2023
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Réponse de Associated Air Services

Dear Anna, we are very sorry to hear you had a poor experience. A complaint has been raised with the local depot to ensure other customers do not have the same issue. Thank you for your valuable feedback.

Noté 5 sur 5 étoiles

Great team to work with

Great team to work with! The AAS team have made life so much easier for us from the way they've integrated the shipping with our website and not to mention their lovely and top notch customer service. Our drive Jason is always on time and super patient with us. Thank you!

2 décembre 2023
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Réponse de Associated Air Services

Thanks for the kind words about our services! It is very much appreciated by the whole team.

Noté 5 sur 5 étoiles

Great service and delivery driver Jason

We have been working with AAS since the 2020 and we couldn't be happier. Our delivery driver, Jason is always on time and happy to help! 5/5 in everything:)

13 décembre 2023
Avis spontané
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Réponse de Associated Air Services

HI Lusieta, we really appreciate your positive feedback and we're pleased to hear you're happy with your local driver, Jason! Thanks, AAS Team

Noté 5 sur 5 étoiles

AAS have a super service

AAS have a super service. Our man the collects is very good and relatable and also they have great customer support. I have never had a bad experience with AAS and it is excellent for international consignments.

12 décembre 2023
Avis spontané
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Réponse de Associated Air Services

Thanks for the great review, Monica!

Noté 5 sur 5 étoiles

John - Delivery Driver

John is another one of our delivery drivers. He always is on time and is very polite and respectful. He covers when our usual delivery driver is off and there couldn’t be a better person for the job.

11 décembre 2023
Avis spontané
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Réponse de Associated Air Services

Hi Pearl, thanks for the nice review about our services and our Driver, John!

Noté 5 sur 5 étoiles

I've been using Associated Air since…

I've been using Associated Air since about 2014, I have since left this company but everywhere I have been I use their services, have always been happy with the service and the team when i speak to them are always very friendly and helpful

4 décembre 2023
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Réponse de Associated Air Services

Hi Maria, thanks for your lovely review! We really appreciate it. AAS Team

Noté 4 sur 5 étoiles

good service but sent the 2nd courier…

good service but sent the 2nd courier to collect the parcel after collection.
thanks

6 décembre 2023
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Réponse de Associated Air Services

Dear Nema, thank you for taking the time to leaves us a review. Are you able to share the consignment number so we can investigate this issue for you please?

Noté 5 sur 5 étoiles

Excellent courier drive - Jana

The courier driver, Jama, is always punctual, courteous and helpful

8 décembre 2023
Avis spontané
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Réponse de Associated Air Services

Thanks! We really value your positive feedback about our driver, Jama!

Noté 5 sur 5 étoiles

Exceptional service always

Exceptional, reliable and consistent service from this reputable company. Have been using them for years and they never fail to go the extra mile to achieve the best outcomes for both us, and our customers. A professional courier you can trust, and a pleasure to deal with.
Special mention to Ania and Jade for their friendly and dedicated assistance and solution-oriented approach, and Dean for his patience, flexibility and cheerful personality!

7 décembre 2023
Avis spontané
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Réponse de Associated Air Services

Hi Reece, thank you for your valuable feedback. We really appreciate the kind words about our services and your local driver, Dean. Thanks! AAS Team

Noté 5 sur 5 étoiles

AAS is amazing

AAS is amazing!
They listen to your enquiries/business needs and help you to achieve them.
Stephen, our assigned driver, is very patient, helpful and always with a smile on his face.
The customer service team is incredible.
A pleasure to work with them!

8 décembre 2023
Avis spontané
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Réponse de Associated Air Services

Hi Alicia, thanks so much for your great review of our services! We always aim to go the extra mile for our customers! Your feedback will be passed on to your local driver, Stephen.

Noté 5 sur 5 étoiles

AAS - Loyalty at best

One word, one name - Stephen.

From being patient when collecting to being the loveliest courier driver ever known, he has become more than an acquaintance, he’s become our friend. Amazing service from AAS all round.

7 décembre 2023
Avis spontané
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Réponse de Associated Air Services

Hi Abdullah, thanks for the kind words about your local driver, Stephen!

Noté 5 sur 5 étoiles

I am using AAS services on behalf of…UK Luxoft Ltd

I am using AAS services on behalf of the company and must say in these strange times finding people so willing to help, find the problem, improve, change, or do favor is rare. Any time we need extra help out of regular orders the whole team is ready to support us, especially Ania Migala. She will do even impossible to help and support. I am so grateful to work with people like her :-)

7 décembre 2023
Avis spontané
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Réponse de Associated Air Services

Hi Martina, thanks for the great review! We really appreciate it!

Noté 5 sur 5 étoiles

Customer service /curriers are great !

AAS is a great courier company. Our regular courier John Carney is very professional, always on time, helpful and never let me down! Jade's customer service is always good at dealing with any delivery issues and resolving them very quickly and has great organizational and communication skills. Great Team !

6 décembre 2023
Avis spontané
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Réponse de Associated Air Services

Thanks for the great review Paulo! We'll be sure to pass on your kind comments to John as well! AAS Team

Noté 5 sur 5 étoiles

Fantastic customer service team

Fantastic customer service team, who are always on hand to help with any issues we have. Special thanks to Jade, who has always gone out of her way to help. Any mistakes on our end or problems with deliveries are dealt with quickly and professionally.

6 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Jason and AAS - trusted suppliers with exceptional service

Jason is our regular courier and is always extremely helpful and very friendly with everyone. AAS have been a trusted supplier of our company for several years and have always been great, couriering our goods on time and in a professional manner. Highly recommend to other companies!

5 décembre 2023
Avis spontané

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