Asteria Fashion Avis 

110
TrustScore 1.5 sur 5

1,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered a dress in September but never received it. I have been requesting a refund for almost three months now and no response. This company is a complete scam.

Noté 1 sur 5 étoiles

This website is a ***SCAM*** please beware! Do not order from here. Ordered a month ago, goods never came!!! They ignored direct messages on Instagram but they’re deleting comments from t... Voir plus

Noté 1 sur 5 étoiles

AVOID - I wish I had read these reviews first. I placed an order on 9th November, 12 working days later I receive shipping confirmation but the tracking number is wrong and does not update.... Voir plus

Noté 1 sur 5 étoiles

My experience of this company echoes that of many others ! I ordered a jumper nearly five weeks ago, emailed three times, no response, I opened a grievance via PayPal then I got a response. Two differ... Voir plus

L'entreprise a répondu


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

110 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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1,4

Tous les avis

(110)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Scam company

Scam company.
Not allowed to return items on sale….everything is on sale. The gilet I bought was ‘reduced’ by a £1. £50 to £49 so should have know then
Haven’t replied to multiple emails, gilet arrived, poor poor quality, doesn’t even zip up properly. I agree with another review that’s it’s probably repackaged shein
Low lives stealing money from honest people

15 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER!

DO NOT ORDER!! Worst company ever. No one replied. Waste of money waste of time. I recieved one of my deliveries which ended up me being sent the wrong colour. Awful service absolute time wasters.

11 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Awful company

I regret not having read about this company on trustpilot before having bought something from them on Black Friday, I still haven’t received my order and they don’t answer to any of my emails/messages. I am glad that I didn’t do a big order but it’s still money lost, I’m never using this company again and I recommend the same to anyone who reads this comment.

27 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

There is no way to give zero stars

There is no way to give zero stars - that's what I would have given. Warning to anyone considering buying from them - they are scammers, you won't get a response from them, you likely won't get whatever you tried to buy and you certainly won't get your money back. Literally don't do it.

3 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER FROM THEM

DO NOT ORDER FROM THEM. THEY DON’T RESPOND TO YOU AND MAKE IT IMPOSSIBLE TO RETURN ITEMS. ITEM I RECEIVED WAS CHEAP CRAP AND NOT WORTH THE MONEY AT ALL!!!!

15 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Please reply to my emails !!

No reply from Customer service. !

I need to return my item as I don’t feel it looks like the pictures .

I’ve senot several email’s asking how to return and have received no reply.

They don’t value their customers.

Please reply .

3 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

AVOID

AVOID - I wish I had read these reviews first.

I placed an order on 9th November, 12 working days later I receive shipping confirmation but the tracking number is wrong and does not update.

I have emailed several times with no response, I also sent a DM on Instagram and left a comment asking someone to please respond to my email - they deleted my comment.

I have now opened a dispute with Paypal.

9 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Never ordering again from here

Never ordering again from here, I should have read the reviews before, such terrible customer service and then they said that they don’t want to refund me as item was on sale

8 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Paid for good and never received

Placed order on 12th August, goods still not received, no communication from this “company” or response to my emails. Now filed an investigation with my bank. This is a scam, please avoid.

11 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Never ordering again from here

Ordered at the start of October and received the item nearly 4 weeks later, the item I ordered looks nothing like the pictures on the website, very poor quality, completely different colour and very small size! I’ve emailed multiple times about where my order was and now on how to return the gilet but no one has bothered to reply to any of my emails and I’ve even messaged on Instagram but still no response. Customer service is appalling! No where on the website says where to return to and with no reply to my emails I have no idea how to send back. I will never be buying from this site again, poor quality of clothing and rubbish customer service!

30 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Paid but never delivered

I ordered a dress in the middle of August… got confirmation of purchase. Then nothing. It’s like they have disappeared off the face of the earth. I’ve emailed multiple times and had no response.

Don’t even know if there is a way to get my money back!

7 septembre 2022
Noté 1 sur 5 étoiles

Scam

Scam. Clothes are cheap and nasty, most of the website items are on sale and they refuse to refund sale items… go figure.

Truly disgusting business ethics! Spend your money elsewhere.

14 août 2022
Avis spontané

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