Les messages prennent trop de temps à arriver. Malheureusement, la consommation de crédit se fait trop rapidement alors qu’on a pas les informations demandées. C’est dommage j’ai dépensé plus de 50 €,... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
C est accessible on peut financer en fonction de ses possibilités des questions simples faciles réponses concrètes . J’apprécie beaucoup . J en voit beaucoup c est pas toujours bien . Et je m intéress... Voir plus
L'entreprise a répondu
Merci, ça s’est bien passé, elle m’a répondu de toutes mes questions et généralement c’était juste ce qu’ils ont dit
L'entreprise a répondu
Bah c etait exactement ma situation precise j etais choquer j aimerais juste savoir plus apres ce qui va se passer avec ma situation actuelle svp
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Astroline is a go-to app for anyone looking for spiritual guidance and astrological insights. With personalized daily forecasts, tarot, palmistry, compatibility guidance, and in-depth readings from gifted astrologers, it helps people learn more about themselves and make more intentional choices in life.
Coordonnées de contact
4,6
Excellent
46 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Astroline
Greetings,
We trust you're doing well.
We appreciate you taking the time to share your feedback.
It's always encouraging to hear that our users had a meaningful experience.
We're pleased to have provided the clarity and guidance you were seeking.
Best regards,
Astroline Team ✨
Je trouve que les conseillers ne…
Je trouve que les conseillers ne donnent pas de réponses claires mais aussi par rapport à l’abonnement. Je clique pour un abonnement de 1 jour pour 1$ et vous créditez 29 sur mon compte que je n’ai pas autorisé
26 mai 2026
Réponse de Astroline
Hello,
Thank you for sharing your feedback with us. We appreciate you taking the time to explain your concerns.
We are sorry to hear that the responses did not feel clear enough and that there was confusion regarding your subscription. Clear communication around both consultations and billing is very important. Subscription terms, renewal details, and pricing are presented before purchase; however, we understand that if expectations do not align with the experience, it can lead to frustration.
We value your feedback and thank you for bringing these concerns to our attention.
Best regards,
Astroline Team ✨
Réponse de Astroline
Greetings,
We hope you're surrounded by peace and positivity.
Thank you for such a heartfelt reflection. Knowing that your time with us brought both value and comfort reaffirms everything we strive to create.
It’s our honor to walk with you through your moments of seeking, and your feedback nourishes that sense of shared purpose.
Your experience truly matters to us.
Best regards,
Astroline Team ✨
C'est tellement vrai
25 mai 2026
Réponse de Astroline
Greetings,
We hope you’re in good spirits.
Reading your feedback brought a genuine smile to our faces. It’s a privilege to know that we were able to support you in a way that felt meaningful.
Your journey is your own, but we’re honored to have shared a moment of it with you.
Please know that we're here whenever you're ready for more insight.
Best regards,
Astroline Team ✨
Réponse de Astroline
Greetings,
We trust your day is unfolding beautifully.
Thank you for sharing your uplifting experience.
It's deeply meaningful to us that the insights you received provided clarity and resonance. We are continually humbled by the opportunity to offer guidance, and your appreciation encourages us to grow in empathy and intention.
Your satisfaction is the light that guides our efforts forward.
Best regards,
Astroline Team ✨
Si je pouvais ne pas mettre d étoile…
Si je pouvais ne pas mettre d étoile je le ferais. Évidement comme les autres j ai été abonnée à quelque chose que je n ai pas demandé et ai été débitée sans mon accord. Je vais devoir appelé ma banque pfffff…. Arnaque totale
24 mai 2026
Avis spontané
Réponse de Astroline
Greetings,
To help us resolve this issue as quickly as possible, please provide the following details:
1. The email address associated with your subscription.
2. The ticket number from your previous communication with our support team.
Once we have this information, our team will prioritize your case, investigate the situation thoroughly, and work to ensure that any errors are corrected and refunds are processed if necessary.
Alternatively, reach out to our team at astroline.app@support-team.app or through the platform directly.
Provided the necessary details are not shared with us upon the request via Trustpilot directly, your desired resolution cannot be satisfied.
We apologize for the inconvenience this has caused and appreciate your patience as we work to resolve the issue.
Best regards,
Astroline Team ✨
Réponse de Astroline
Greetings,
We hope all is well with you.
Thank you for your kind words! It's rewarding to know we made a positive impact during your session.
We aim to provide stellar experiences, and your feedback motivates us to continue our efforts.
Best regards,
Astroline Team ✨
Dépeint
Pour les lignes de la main ce fut formidable. Je me suis retrouvée à 90%. Malgré mes 75 ans, ce fut saisissant de me voir presqu'a nue. Merci à l'équipe le travail à été bien fait.
22 mai 2026
Réponse de Astroline
Greetings,
We hope you're in great spirits.
We're thrilled to receive such positive feedback from you!
It's always our pleasure to help and support you, and knowing that we made a difference in your experience is truly rewarding.
Best regards,
Astroline Team ✨
Intéressant mais expérience trop courte…
Intéressant mais expérience trop courte pour donner un avis complet.
22 mai 2026
Réponse de Astroline
Greetings,
We hope you're having a lovely day.
We wanted to take a moment to thank you for your kind feedback.
It's fantastic to hear that your experience was positive and that we could contribute to your journey.
Your words truly motivate us to keep doing our best.
Best regards,
Astroline Team ✨
Réponse de Astroline
Greetings,
We hope everything is going well with you.
Your positive feedback brightened our day! We're so glad that you found your session valuable and that we could assist you on your journey.
Your satisfaction is incredibly important to us, and we're grateful for your support.
Best regards,
Astroline Team ✨
Réponse de Astroline
Greetings,
We hope all is well with you.
Your feedback means a lot to us, and we're so glad to hear that you found value in your session with us.
It's our goal to provide meaningful guidance, and we're delighted that we could be there for you.
Best regards,
Astroline Team ✨
Réponse de Astroline
Greetings,
We hope your day is going splendidly.
Thank you for sharing your experience with us!
We're thrilled to hear that you found our insights valuable and that your time with us was enjoyable.
Your satisfaction is our priority, and it's rewarding to know we met your
expectations.
Best regards,
Astroline Team ✨
Je me suis désinscrite il y a 3 mois et j'ai continué à étre débité
Je me suis désinscrite il y a 3 mois, je me souviens avoir bien confirmé et je me rend compte que je suis débité tous les mois depuis 3 mois.
J'ai perdu 150€ pour rien je n'ai jamais utilisé leur ap. Mais Franchement faut confirmer 10fois que tu veux résilier ton abonnement ils font tt pr te retenir c'est vraiment désagréable
19 mai 2026
Avis spontané
Réponse de Astroline
Greetings,
Thank you for your feedback.
We attempted to obtain the necessary information to properly investigate your case and resolve the matter.
Unfortunately, we have not received a response from you, which suggests an unwillingness to cooperate and facilitate the resolution process.
At this point, we reserve the right to take certain measures to ensure that the experience of all our users is reflected impartially on the platform.
Nonetheless, you still have the opportunity to present your desired outcome by contacting us via email at astroline.app@support-team.app or through the platform directly.
Please ensure that you include "Your Name and Surname. TrustPilot Review" in the subject line for faster processing.
We hope for your understanding and appreciate your involvement in helping us resolve this matter.
Best regards,
Astroline Team ✨
Attention c'est de l'arnaque totale
Attention c'est de l'arnaque totale, on vous prélève de l'argent sans vous demander l'autorisation faites très attention et on vous abonne également automatiquement
19 mai 2026
Avis spontané
Réponse de Astroline
Greetings,
To help us resolve this issue as quickly as possible, please provide the following details:
1. The email address associated with your subscription.
2. The ticket number from your previous communication with our support team.
Once we have this information, our team will prioritize your case, investigate the situation thoroughly, and work to ensure that any errors are corrected and refunds are processed if necessary.
Alternatively, reach out to our team at astroline.app@support-team.app or through the platform directly.
Provided the necessary details are not shared with us upon the request via Trustpilot directly, your desired resolution cannot be satisfied.
We apologize for the inconvenience this has caused and appreciate your patience as we work to resolve the issue.
Best regards,
Astroline Team ✨
Cher mais bien
18 mai 2026
Réponse de Astroline
Greetings,
We hope you're having a lovely day.
We wanted to take a moment to thank you for your kind feedback.
It's fantastic to hear that your experience with us was positive and that we could contribute to your journey.
Your words truly motivate us to keep doing our best.
Best regards,
Astroline Team ✨
Dommage que ca soit si cher
Dommage que ca soit si cher. J’aimerais vraiment pouvoir lire les dernier message
18 mai 2026
Réponse de Astroline
Greetings,
We hope this message finds you in good spirits.
Thank you for sharing your wonderful experience with us.
We're pleased to hear that our efforts made a positive difference for you. Your feedback encourages us to continue offering the best possible service.
Best regards,
Astroline Team ✨
Réponse de Astroline
Greetings,
We hope this message finds you in good spirits.
Thank you for sharing your wonderful experience with us.
We're pleased to hear that our efforts made a positive difference for you. Your feedback encourages us to continue offering the best possible service.
Best regards,
Astroline Team ✨
Réponse de Astroline
Greetings,
We hope this note finds you well and at peace.
It’s always a pleasure to receive such thoughtful reflections.
Your words remind us why we do what we do. To offer more than predictions, but meaningful companionship through moments of uncertainty. We’re grateful you found our insights helpful and reassuring.
Thank you for letting us be a part of your process.
Best regards,
Astroline Team ✨
Réponse de Astroline
Greetings,
We hope you’re doing wonderfully today.
Thank you from the bottom of our hearts for your kind message.
Your experience is a reflection of the energy we pour into every session, and it’s incredibly fulfilling to know that it brought you closer to the answers you were seeking.
We appreciate you allowing us to be part of your path.
Best regards,
Astroline Team ✨
Tbein et rapide
17 mai 2026
Réponse de Astroline
Greetings,
We hope you’re doing wonderfully today.
Thank you from the bottom of our hearts for your kind message.
Your experience is a reflection of the energy we pour into every session, and it’s incredibly fulfilling to know that it brought you closer to the answers you were seeking.
We appreciate you allowing us to be part of your path.
Best regards,
Astroline Team ✨
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.