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À propos de l'entreprise
Écrit par l'entreprise
Used, reconditioned, discontinued and ex-demo telescopes, binoculars, parts and accessories, all supplied with a 12-month warranty. Astronomy and astrophotography specialists with over 15 years' experience advising and training our customers to get the best out of their equipment.
Coordonnées de contact
Unit 1, Havenbury Industrial Estate, Station Road, RH4 1ES, Dorking, Royaume-Uni
- +441483901183
- mail@astrospares.co.uk
- astrospares.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
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Hi staff were lovely ordered my items…
Hi staff were lovely ordered my items for me and returned then too as I am no good on computers. Received my refund after a few days which was excellent. Kept me well informed by email. Staff are lovely at Lakeside Thurrock. Thankyou
Order my barlow lens 5x and i am loving…
Order my barlow lens 5x and i am loving it thank you .

Réponse de Astrospares
Great experience
Neil was communicative, delivery was quick and product was exactly as described.
Absolute bargain!!!
Great customer service from Neil very helpful and professional! Done me a great deal on a telescope I've been after for a while now. Its arrived in good time and in its original boxing too!. Very happy with my new toy. Thanks again Neil.
What a bargain!!
Wasn't sure if it would show up as have not dealt with Astrospares before, and the price with free postage seemed to good to be true. It turned up, exactly as described, in all original packaging. What a bargain!!

Réponse de Astrospares
Sale of Skywatcher 200P and EQ5 mount
Due to a garage conversion I had a Skywatcher 200P and EQ5 mount to sell, as I no longer had space for it. I contacted Neil who was very helpful and agreed to try to sell it for me through Astrospares. I duly delivered the telescope, mount and accessories, which Neil thoroughly checked to ensure all parts were present and in working order and that the lens was in good condition. Neil kept me informed of progress, and after a few weeks the sale was achieved and prompt payment made. In summary, my experience with Astrospares was extremely positive.

Réponse de Astrospares
Total Communication
Total Communication, Rapid Response, First class In all respects. Great company to Deal with. Kind regards Mike

Réponse de Astrospares
Good service
Item bought was as described and in good condition. Received reasonably quickly.

Réponse de Astrospares
Used 3x Tele-Extender.
Purchased a used 3x Tele-Extender.
Product arrived in good time, and although it was a used one is in excellent condition.

Réponse de Astrospares
Service and delivery was quick and on…
Service and delivery was quick and on time would definitely consider using astro spares again

Réponse de Astrospares
Great service…
Great communication and speedy delivery. Excellent service at good prices.

Réponse de Astrospares
ZWO ADC
Quality looking Item which you would expect from ZWO.
Great delivery/ service from astro spares.
Good price.
Have not been able to use it yet due to weather, but sure it will be spot on judging from other reviews.

Réponse de Astrospares
When I first engaged in conversation…may time
When I first engaged in conversation with Neil he came across very polite and mostly professional all was good to start off with.then I took an interest in a Altair starwave 110 ED Refractor telescope and approached Neil in a possible part trade with my items i wished to sell however shortly afterwards things started to change.first of all for an individual who has supposedly 28 years trading in buying and selling Astronomical telescopes and all the accessories associated around the hobby is a joke.took Neil a couple of days admittedly is a respectable time frame to respond
Then asked for the part number and prices and in analogy terms is like going into your local greasy spoon then asked to cook your own breakfast.
Another 2 or 3 days passed still no response so informed Neil by email that no longer wish to take things further due to the bad customer services.
Then all of a sudden he took it upon himself to get arsey and pompous with myself in a off tone.
(Yeah very professional 28 years in trading) also to note he carried on how great he was and stated he is good in his line of work.this is far from reality and truth the individual is a child and the funny part is only has x5 telescopes listed on his website and one of those has been on there for several years to my best knowledge.so go else where if I was you.

Réponse de Astrospares
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