Astrospares Avis 

16
TrustScore 4.5 sur 5

4,4

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À propos de l'entreprise

  1. Magasin de télescopes

Écrit par l'entreprise

Used, reconditioned, discontinued and ex-demo telescopes, binoculars, parts and accessories, all supplied with a 12-month warranty. Astronomy and astrophotography specialists with over 15 years' experience advising and training our customers to get the best out of their equipment.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,4

Tous les avis

(16)

1 avis reçu au cours des 12 derniers mois

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Nous vérifions les avis

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Noté 5 sur 5 étoiles

Hi staff were lovely ordered my items…

Hi staff were lovely ordered my items for me and returned then too as I am no good on computers. Received my refund after a few days which was excellent. Kept me well informed by email. Staff are lovely at Lakeside Thurrock. Thankyou

17 avril 2025
Noté 5 sur 5 étoiles

Absolute bargain!!!

Great customer service from Neil very helpful and professional! Done me a great deal on a telescope I've been after for a while now. Its arrived in good time and in its original boxing too!. Very happy with my new toy. Thanks again Neil.

1 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

What a bargain!!

Wasn't sure if it would show up as have not dealt with Astrospares before, and the price with free postage seemed to good to be true. It turned up, exactly as described, in all original packaging. What a bargain!!

29 octobre 2024
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Réponse de Astrospares

Thanks for the review, Greg! We're delighted you chose to place your trust in us and very happy to offer such enticing pricing! If you need anything else, don't hesitate to get in touch and I assure you, your experience will still be too good to be true (but true nonetheless!).

Noté 5 sur 5 étoiles

Sale of Skywatcher 200P and EQ5 mount

Due to a garage conversion I had a Skywatcher 200P and EQ5 mount to sell, as I no longer had space for it. I contacted Neil who was very helpful and agreed to try to sell it for me through Astrospares. I duly delivered the telescope, mount and accessories, which Neil thoroughly checked to ensure all parts were present and in working order and that the lens was in good condition. Neil kept me informed of progress, and after a few weeks the sale was achieved and prompt payment made. In summary, my experience with Astrospares was extremely positive.

25 octobre 2024
Avis spontané
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Réponse de Astrospares

Thank you for your kind words Andy. We're delighted we were able to achieve a quick sale of your instrument - made all the easier because you had kept it in such excellent condition! We wish you well with your building works and thank you for entrusting us to find a new home for your telescope.

Noté 5 sur 5 étoiles

Total Communication

Total Communication, Rapid Response, First class In all respects. Great company to Deal with. Kind regards Mike

16 octobre 2024
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Réponse de Astrospares

Thanks for your review, Mike! We really hope you enjoy the items. Do give us a shout if you need any assistance at all.

Noté 5 sur 5 étoiles

Good service

Item bought was as described and in good condition. Received reasonably quickly.

16 octobre 2024
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Réponse de Astrospares

Thank you for your review. We hope you enjoy using the item - do give us a shout if you need any help or advice.

Noté 5 sur 5 étoiles

Used 3x Tele-Extender.

Purchased a used 3x Tele-Extender.
Product arrived in good time, and although it was a used one is in excellent condition.

15 août 2024
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Réponse de Astrospares

Thanks for your review Robin. We hope you enjoy the tele-extender! Do get in touch if you need any help with it, or if you need anything else!

Noté 5 sur 5 étoiles

Service and delivery was quick and on…

Service and delivery was quick and on time would definitely consider using astro spares again

12 juillet 2024
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Réponse de Astrospares

Thanks for your order Keith - and your lovely review. Do get in touch if we can help in any way with the item or anything else!

Noté 5 sur 5 étoiles

Great service…

Great communication and speedy delivery. Excellent service at good prices.

18 juin 2024
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Réponse de Astrospares

Thanks for your kind words, Jon. We hope you enjoy using the item and do let us know if you need any help with it! Clear skies, Neil

Noté 5 sur 5 étoiles

ZWO ADC

Quality looking Item which you would expect from ZWO.
Great delivery/ service from astro spares.
Good price.
Have not been able to use it yet due to weather, but sure it will be spot on judging from other reviews.

29 mai 2024
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Réponse de Astrospares

Thanks for your lovely review Ronald! Enjoy the ADC, and don't hesitate to get in touch if we can help with it, or anything else.

Noté 1 sur 5 étoiles

When I first engaged in conversation…may time

When I first engaged in conversation with Neil he came across very polite and mostly professional all was good to start off with.then I took an interest in a Altair starwave 110 ED Refractor telescope and approached Neil in a possible part trade with my items i wished to sell however shortly afterwards things started to change.first of all for an individual who has supposedly 28 years trading in buying and selling Astronomical telescopes and all the accessories associated around the hobby is a joke.took Neil a couple of days admittedly is a respectable time frame to respond
Then asked for the part number and prices and in analogy terms is like going into your local greasy spoon then asked to cook your own breakfast.
Another 2 or 3 days passed still no response so informed Neil by email that no longer wish to take things further due to the bad customer services.
Then all of a sudden he took it upon himself to get arsey and pompous with myself in a off tone.
(Yeah very professional 28 years in trading) also to note he carried on how great he was and stated he is good in his line of work.this is far from reality and truth the individual is a child and the funny part is only has x5 telescopes listed on his website and one of those has been on there for several years to my best knowledge.so go else where if I was you.

12 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

IOptron case.

Good price. Item exactly as advertised and delivered promptly.

20 mai 2024
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Réponse de Astrospares

Thanks for being our first reviewer on Trustpilot David, and for trusting us with your order. We hope the item will contribute to many successful nights of astrophotography! Clear skies! -Neil.

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