Atmacha Home and Living Avis 160

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had my eye on this collection of furniture for some time, however I was hesitant to go ahead with an order mainly because of distance. I eventually decided to go for it and I’m very glad I did. Alth... Voir plus

Noté 5 sur 5 étoiles

I have looked for cushions everywhere without success. I found them and they were delivered as described and I am extremely pleased with both the look and the quality of them . Will definitely order a... Voir plus

Noté 5 sur 5 étoiles

"This is actually the third rug I’ve bought from this brand! I got the previous two as gifts for my wife, and she absolutely loved them. I bought this one yesterday, and a friend of mine also went an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arriv... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de design et de décor intérieur
  4. Magasin de canapés

Écrit par l'entreprise

Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Customer service

Really pleased with the service I received regarding my order for some cushion. A few days after placing my order I received a email saying there was a stock issue due to the manufacture of them.i was offered an alternative or refund and an apology for the inconvenience,as they were a Xmas box I was happy to wait and was told it would two weeks before they would be dispatched,however I received them days earlier than I expected, I was kept in the loop all the way could not fault them so thank you.

2 décembre 2025
Noté 5 sur 5 étoiles

Great service

They messaged to say availability was delayed and did I want a refund or wait. I waited and it was only a few days later I received my lovely cushion

2 décembre 2025
Noté 5 sur 5 étoiles

This the best furniture company in…

This the best furniture company in London . I have dealt with them in 4 occasions for 4 of our family homes and they have never disappointed us . They are extremely professional with high standard furniture which we are pleased with . They even supported us in making changes to the furniture even when it was delivered . Their customer service is outstanding specially Adil who supported us from the start to finish. Even their manager is super helpful .

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service and Beautiful Sofa!

I recently bought a sofa from Atmacha Furniture and I’m really impressed. The delivery team were amazing - the sofa didn’t fit through my doors, but they carefully brought it in through the back garden without any issues. The sofa itself is great quality, comfortable and looks amazing in my home. I’m very happy with both the product and the service. Highly recommend!

9 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Delivery men arrived to uplift the sideboard and was not able to as you had not told them the size, which was too big for them to lift, I have phoned you several times since, but you are too busy

I ordered a sideboard on the 1st July, wrong sideboard delivered and still waiting on my refund 4 months later. Sideboard has not been uplifted sitting in my hall for weeks, they say because they are a company in London they have not been able to get it uplifted and it will be another 11 days, firstly they should not have taken the money when they did not have the sideboard in stock and why deliver north of the border when they can’t arrange transport.

31 octobre 2025
Avis spontané
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Réponse de Atmacha Home and Living

Dear Margaret,

Thank you for your feedback. We are truly sorry for the inconvenience you’ve experienced and completely understand how frustrating this has been. We appreciate your patience while we’ve worked to resolve it.

Your order was placed on 2nd July and delivered on 26th September. After delivery, our store team spoke with your husband, who kindly agreed to wait for the correct colour to arrive and was happy to keep the sideboard. Around two weeks later, we received your request for a refund, and we completely understand your decision not to wait for a replacement.

As a boutique business, we personally manage all deliveries and collections to ensure every order receives careful handling. For Scotland, we group deliveries and collections into one monthly trip — not because we cannot visit more often, but to serve all customers in the region efficiently within the same timeframe.

To avoid any further delay, we’ve arranged a collection through a third-party courier for next week, so your item can be uplifted sooner than our next scheduled visit. Once the sideboard has been returned to us, your refund will be processed immediately.

We truly appreciate your patience and understanding and are very sorry we were unable to meet your expectations on this occasion.

Kind regards,
Atmacha Home & Living

Noté 5 sur 5 étoiles

Exceptional Service and Outstanding Sofas - Truly Customer-Focused!"


I can't say enough good things about this company. I recently bought their sofas, and I'm absolutely thrilled with both the design and the quality. Their furniture designs are second to none, and their customer service is truly out of this world. They go above and beyond to make sure every customer is happy. They don't just sell you furniture; they genuinely care that you're satisfied once it arrives.
When I had a small issue with the measurement, they handled it with incredible professionalism and generosity, fixing it, even going beyond what l expected. I've honestly never come across a company as dedicated, reliable, and customer-focused as they are. I highly recommend them to anyone looking for quality furniture and outstanding service!

13 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Atmacha is such a wonderful company-…

Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arrive in stock very soon then they sent them on 48hr delivery. They kept me informed throughout the process. I will definitely shop with them in the future. This is service I haven’t seen in a while. Well done Amacha - I’m delighted 🌸💓🌸

9 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Kept me informed of delivery

Kept me informed of delivery. My thistle cushions are gorgeous.

21 août 2025
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Réponse de Atmacha Home and Living

Hello , glad that you are happy with your purchase , have a good day be safe.
Atmacha team.

Noté 5 sur 5 étoiles

Quality of the rug was great

Quality of the rug was great! 😊 happy with experience.

6 août 2025
Logo de Atmacha Home and Living

Réponse de Atmacha Home and Living

Thank you Lorenzo! We’re happy you’re happy! 😊 Thanks for your kind words. -Elena

Noté 1 sur 5 étoiles

The throw is much lighter than…

The throw is much lighter than advertised wouldn’t order again

30 juillet 2025
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Réponse de Atmacha Home and Living

Thank you for sharing your feedback. We’re sorry to hear that the throw didn’t meet your expectations. Please note that the product’s weight isn’t listed on our website, so we haven’t provided that information, but we completely understand your disappointment. We appreciate your input and will keep it in mind to help improve our product descriptions in the future.

Thank you again for your feedback.

Noté 5 sur 5 étoiles

Can't recommend this company enough

Can't recommend this company enough
Absolutely, brilliant service!
Got in touch with me as soon as one of my items was not available.But I was happy to wait & within a week , I had my beautiful cushions x

1 août 2025
Avis spontané
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Réponse de Atmacha Home and Living

Thank you for taking the time to share your experience. We’re glad you’re happy with your cushions and our service

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