We’ve used them in the past with no issue and we were very happy with the product, however this time (short version) - our order was never delivered (similar to other reviews). We were lied to, had ou... Voir plus
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Shocking company DO NOT GIVE THEM A… Shocking company DO NOT GIVE THEM A PENNY. Never received my order, they blamed it on bad weather which was not true on the delivery day. Re -arranged for 2 week... Voir plus
DO NOT RECOMMEND: We bought a radiator cover and considered placing a later order for a custom reception and multiple studio/office suites furnishings. However, given their poor customer service and... Voir plus
We ordered two radiator covers for my parents’ hallway having already had them made for our own house a few years ago. Liam was so helpful with the measurements. My mum uses a walker and so we wanted... Voir plus
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Nothing but trouble
I ordered and paid
Waited in on delivery day
Didn’t arrive
Had to go through cc company to get money back as no one answers emails & there is no contact number!
Very disappointed

Réponse de AUUNIQUE LTD
Great Service
Great Service! Loved my new Radiator Cabinet, 2nd time I’ve bought from them , they are so well made and solid

Réponse de AUUNIQUE LTD
Satisfied Customer
This company was very helpful from start to finish , even after they asked if we were satisfied. Gorgeous radiator cover that we ordered unfinished then painted our self to match our walls. Would definitely recommend.

Réponse de AUUNIQUE LTD
I’ve ordered 3 custom radiator covers…
I’ve ordered 3 custom radiator covers from this company at different times over the last couple of years without any issues and would use them again. Surprised by some of the negative reviews.

Réponse de AUUNIQUE LTD
Absolutely love my panelling made by…
Absolutely love my panelling made by you.
very professional service with great communication from start to finish.
Will definitely be in touch for wardrobes very soon.
Thankyou Ruth and Liam

Réponse de AUUNIQUE LTD
Worst company iv ever dealt with
Worst company iv ever dealt with, my order was meant to be delivered within 4/6 weeks, it’s now over 9 weeks, Amy told me it was with the courier & she would chase it up , 2 days later I received an email to say my order was now being finished processing, I was told it would be arriving Thursday 29th between 10.30 & 11.30 , I took 2 hours off work to wait on it , it’s now 2 hours late, worst thing is I cant contact them by phone. I wish I had read the reviews before ordering, Avoid this company .

Réponse de AUUNIQUE LTD
Ordered on October 16th
Ordered on October 16th. Company confirmed 6 week delivery but like other reviews cut off communication even with significant number of chaser emails and calls. Company offered to refund in January post highlighting that the company will need to be reported for fraud as no product forthcoming. Again no further communication post this offer. Avoid at all costs this is a fraudulent company and will be reporting as such.
Excellent quality
Ordered a vertical slat radiator cover with drawers and could not be more impressed with the quality of it. Very fast delivery absolutely no problems whatsoever would highly recommend
I loved the design ideas and the quality.
I loved the design ideas of this company and the fact they use a wide selection of farrow and ball colours which are the best for natural and calming decor. I had some questions over delivery and I always received a consistent and polite communication. When the item arrived I was very happy by the quality of the craftsmanship and the attention to detail it was impeccably well packaged and delivered by their own courier to the room of choice. I will be encouraged to use them again . Thank you again to the au unique team.

Réponse de AUUNIQUE LTD

Réponse de AUUNIQUE LTD
Very happy with the experience
Very happy with the experience, so professional and attentive with the work provided. Highly recommend!

Réponse de AUUNIQUE LTD
I had a radiator shelf unit built and I…
I had a radiator shelf unit built and I am so over the moon with it! The customer service from order through to delivery was fabulous and if felt almost personal. Such a friendly accommodating bunch and the couple that drove it all the way from Manchester to Scotland were just ace! I ordered an unpainted unit, but only because I wanted it to match the colour of my walls. I had used Crown paint and Auunique use Farrow and Ball (posh!). There was no paint that matched my colour. It is more than I could have imagined in all honesty. I have had so many compliments on it and have recommended to friends and neighbours. I will certainly use in the future and continue to recommend! Thank you so much Auunique! Tanya

Réponse de AUUNIQUE LTD
Ordered a radiator cover in November
Ordered a radiator cover in November, was told nearly 2 weeks ago that it was getting delivered soon after numerous emails, then to be told it was out for delivery, had contact up until they said it was out for delivery and once they knew delivery date they would let me know, they now have ignored all emails which I sent numerous times, absolute scam company, I was never getting the radiator cover, just wish I had read reviews before I ordered, avoid people

Réponse de AUUNIQUE LTD
Excellent product and excellent price.
I bought three radiator covers. Process was simple and communication was easy. Several weeks delay whilst they’re made but this is made clear when you order. They were actually delivered a little bit early and I was advised in advance of when the delivery would be made.
The price of them was excellent and when compared to those sold by chain stores I am a bit annoyed with myself I didn’t buy these before.
Quality was superb and they fitted easily in place.
I will use this company again.
Honestly this company is amazing
Honestly this company is amazing, nothing is to much trouble - really appreciate all the help from Amy to get my measurements correct - I am not DIY at all and i was so worried about getting it wrong i know they are bespoke made. I ordered two of the florence style colours in white and they are stunning and fit like a glove! I will be ordering more when i have saved up they are so worth the cost you dont find items like this in b&m trust me.
Delivery took around 3 weeks which was expected and the driver put them in the living room for me, friendly and professional.
Thanks guys.

Réponse de AUUNIQUE LTD
Absolute scam of a company
Absolute scam of a company. Do not order from these people. Ordered a radiator cover in November got a email to say it was going to be delivered in December but it never arrived. Tried to contact them via email, Facebook, WhatsApp but no response. Then I read all of the other reviews and realised I had been scammed. I ended up leaving comments on their Facebook and Instagram posts just to try and get some kind of response. They deleted my comments on Facebook and blocked me but I did get a response on Instagram stating that the delivery driver had a photograph of delivery which she would email me the next day. The next comment she said it was probably still on the delivery van and would be delivered - just more lies. The email the next day never arrived just more lies and I ended up getting a refund from the bank. DO NOT ORDER FROM THIS COMPANY!!

Réponse de AUUNIQUE LTD
Beautiful radiator covers & service!
Received my beautiful bespoke radiator covers within the time frame given, Liams work is incredible and something I’ve never seen sold before! The customer service I received from Ruth & Amy was extremely helpful keeping me in the loop of delivery dates & times.
Will be ordering again Thankyou!
I’ve bought from Liam a few things now…
I’ve bought from Liam a few things now for my business and he has been truly amazing. He has created my designs and even made them better than imagined. He clearly cares and takes pride within his work and I have ordered more and will continue to work with him. He’s always on time and has kept me updated. Amazing
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