Audika - Canterbury Avis 

In a calm and friendly environment, I received a professional hearing test using modern equipment, carried out with absolute professionalism by Alison, the Hearing Aid Audiologist at their Canterbury branch.

Alison explained every part of the procedure with patience, and I felt completely at ease asking my questions. There was no rush, no sales person attitude, and quite importantly, it was free of charge too.

If you are unsure about getting your hearing tested, I can assure you that Mandy's warm and welcoming approach will make you want to call and book an appointment as soon as you can.

Thank you, Hidden Hearing, for such an excellent experience.

My experience at the Canterbury hidden hearing centre was extremely professional. Well thought through and gave me all the information I needed struggling to consider paying 4800 for hearing AIDS. Well, await to see the literature that is to be sent to me. Explaining why this is the one that is best for me well done
A professional service

The receptionist Mandy gave me an appointment within half an hour of my phone call. As my hearing aids could not have the ‘loop’ option Alison installed the ‘Lecture’ option onto my app which enabled me to hear and enjoy my visit to the theatre.

The audiologist Alison was friendly and professional. After the initial hearing assessment she identified and explained the issues, then made her recommendation. I have been pleased with the hearing aids. I can adjust them according to the situation and now don't miss bits of conversations. The receptionist Mandy has been helpful and friendly too.

Your members of staff were welcoming, polite and knowledgeable.

As a first time purchaser of hearing aids, but a seasoned user of them (from the NHS), I was looking for and found an experienced audiologist. Alison was friendly, knowledgeable and, above all, competent. She understood my concerns and was prepared and able to answer all my questions. The testing was thorough yet the whole session unhurried, nor was there any pressure to purchase any particular level of HA.

Always a friendly and welcoming.
Excellent product support from knowledgeable experienced staff

Hidden hearing were amazing in diagnosing my hearing issues. Mandy was super friendly and helpful to fit in a hearing test within our calendar. I had a hearing test which did come up with below ideal hearing. Was super impressed with the thorough test by Alison and no pressure sales at all. Was told I would be referred to my GP as there was no hearing aid which could fix this.

Would thoroughly recommend hidden hearing to anyone looking to get any hearing ailments diagnosed.

Having previously purchased my hearing aids from Canterbury, I, as always received expert and knowledgeable assistance and service from Alison and Mandy today on my Annual follow up.

Visited Hidden Hearing Canterbury yesterday and was met by a lovely receptionist called Mandy who made me feel at ease immediately.
I saw Alison Preston for a hearing check and she was fantastic. After my hearing test Alison took the time to explain everything in detail,demystified the complex aspects of hearing and was very informative.
Alison was highly professional and knowledgeable and I would highly recommend this practice to anyone who is apprehensive of having their hearing checked.
It was a pleasure to meet Alison and Mandy.

Always great service and aftercare with hearing aids. Pleasant receptionist and the hearing aid specialist Alison Pearson takes such care and is so helpful at understanding hearing issues. Very happy and would definitely recommend.

What a lovely lady, explained each step with kindness and settled me in despite my nervousness.

Made to feel very welcome.
Nothing too much trouble.
Consultation was punctual and thorough.
From the receptionist offering to make a coffee to Alison the the consultant you get the sense they care for you the patient.
Thank you.

An annual checkup which is always professional yet informal at the same time.
It is good to see the same professional but attentive staff.
Cannot fault the service

I have been a customer of Hidden Hearing for several years now. The audiologist I see, Alison Preston, is very thorough and listens attentively to any issues I may have. My hearing and hearing aids are carefully checked and any developments / queries are patiently discussed with me. Would not hesitate to recommend.

Everyone at the Canterbury branch are really friendly and professional, they make me feel very welcome. I had a hearing test carried out by Alison Preston she was so kind and attentive and very knowledgeable, she took the time to explain everything to me. She listened to me and she also included my wife which was very helpful because we were able to ask questions about how to get the most from my hearing aids so that hopefully we can start to enjoy listening to music together again.

Mandy the receptionist is always very polite and helpful and it’s lovely to see a friendly face on arrival.

I feel very confident with the service I receive.

Cheerful, welcoming and professional service. I always enjoy my check ups.

Very knowledgeable help provided by Alison at Canterbury. I am pleased to have been able to avail myself with the services and products from Hidden Hearing.

I have been very impressed with the attentiveness of Alison Preston on all my visits to Hidden Hearing Canterbury. Yesterday when I visited I was pleased to receive a good hearing test and now already have my first appointment for 2027! Hidden Hearing certainly knows how to look after its clients and I am very appreciative of the service offered.