I am a new customer with the 2nd order of capsules for 3 months. Very pleased with quick responses from customer service in regards to taking this product. I started taking Pomegranate for high blo... Voir plus
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Lisez les avis des autres
For one, customer service is great! The product itself is amazing...my husband and I are taking the AMLA Superfruit Extra, less than the recommended 2 per day (about 5 per week, each), yet noticed si... Voir plus
I ordered this supplement and later found that it is mot compatible with my medications. Even though it was my error for not checking first your customer service representative told me I would not be... Voir plus
I did not intend to sign up for a subscription service when I placed my initial order for my Alma capsules. Once I realized my error, I contacted Customer Service for a cancellation and full refund.... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I did not intend to sign up for a…
I did not intend to sign up for a subscription service when I placed my initial order for my Alma capsules. Once I realized my error, I contacted Customer Service for a cancellation and full refund. They responded quickly, cancelled my unintentional subscription and told me how to initiate a return for credit for the second shipment. I am very pleased with the response of the Auniva team. Great customer service!
everything
The support team responded within a…
The support team responded within a timely matter. Sent me a link to the place to cancel my subscription and was able to cancel. Thank you Auniva support team for a quick response and resolving my issue.
Sariah in customer service at Auniva…
Sariah in customer service at Auniva was amazing! I really REALLY appreciated her help with my issue. She was prompt, courteous and timely with her resolution. I would recommend!!!!
Great customer service
They were quick to cancel my order and refund my money. Once I realized I was on a automatic subscription with, I didn't realize I'd authorized. So in my eyes it was unauthorized, and they handled it with quick ease and professionalism. Crazy, the feeling is real for totinos. For people with memory and thinking pro
Fast and responsive customer service
Fast and responsive customer service. Very happy
Customer service was quick and excellent
customer service was prompt and eager to please
Product
The customer service is prompt and does a good job will definitely recommend to friends and family if needed
I did not mean to stop taking it
I did not mean to stop taking it, so every two months delivery should work. I take it for my kidneys. Thanks for answering.
Assistance Received!
I did not cancel my subscription of supplements. I reached out to the support team and they were immediate in their assistance. EXCELLENT SERVICE.
I had a problem with my subscription
I had a problem with my subscription, one email got things going and their customer service team walked me all the way through.
It made me feel taken care of!
Good support is hard to find, and knowing it is still out there, is a very nice to experience. Thank you Sarah for helping me.
Quick service,problem solved…
Quick service,problem solved immediately,everything how I wanted!
I was forced to choose 1 star but this…
I was forced to choose 1 star but this company doesn't even warrant that. I am shocked that all of the reviews up top are good and discuss customer service (which is horrible - try contacting them before purchasing - you can't very well) and none discuss the product results. This company is an online blood sucker. Once you give them your credit card info and even after successfully disputing their reoccuring unauthorized charges, they changed their name and charged my account again. This is not the behavior of a company whose business model is selling effective products, its a company whose business model is leeching onto people's accounts.

Réponse de Auniva
Quick response and professional service
The follow up was very good a mistake…
The follow up was very good a mistake was made and corrected giving me options I appreciate the help and concern I didn’t re-order but will consider in the future
My email was answered promptly and the…
My email was answered promptly and the situation resolved immediately. I’m impressed. Thank you.
Sarah
Sarah, was very responsive and quick to help me with my isssue. She made sure that my needs were taken cared of. Excellent service!
The lady explained everything totally…
The lady explained everything totally and made me feel comfortable about ordering again and just very friendly and I'm getting ready to finish my third bottle and so I ordered three more customer service was great and the response time was very quick
Overall customer health
Your company honored my request and was really concerned about my health.
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