What an amazing team who kindly fitted a new boiler for my grandmother. Absolutely exceptional service from all at Auraretrofit from start to finish. If I could give more 🌟 Stars I would. Thanks... Voir plus
L'entreprise a répondu
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What an amazing team who kindly fitted a new boiler for my grandmother. Absolutely exceptional service from all at Auraretrofit from start to finish. If I could give more 🌟 Stars I would. Thanks... Voir plus
L'entreprise a répondu
Excellent service from start to finish! We recently had solar panels and electric fans installed to improve air circulation in our home. The team were professional, punctual, polite and efficient thro... Voir plus
L'entreprise a répondu
Excellent service Stuart resolved my problem ,he is always extremely helpful and very professional. I am always confident in his work. The customer care team were very prompt in dealing with my pr... Voir plus
Customer service is terrible. We recently moved into our new home and were told we needed to continue the care plan the previous owner had with Aura Retrofit, Aura retrofit confirmed with the prev... Voir plus
Award-winning home heating and energy solutions, including boilers, air source heat pumps, solar PV, battery storage, insulation and retrofit services, with access to government-backed funding. Efficient Heating and Energy Solutions for Your Home! Established in 2005, and fully accredited, we provide Award-Winning Home Heating and Energy Solutions across the UK's South Central Region, including Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire and Hertfordshire. Looking for a reliable heating system, renewable energy and solar solutions, or better home insulation? We provide access to government funding and high-quality installations to make your home more energy-efficient and cost-effective to help lower your energy bills, reduce your carbon footprint and keep you warmer at home.
Bridgwater House, Unit 2 Hayward Business Centre, New Lane,, PO9 2NL, Havant, Royaume-Uni
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Annual boiler service, Alan the Aura engineer was punctual, professional and simply a nice guy. Would definitely recommend.

Réponse de Aura Retrofit
When we had a new boiler fitted a few years ago by Aura Heating we also set up a service contract with them, this covered the boiler for breakdowns and the cost of the yearly service.
As usual we received a call a couple of weeks before the service was due to arrange a suitable date.
Aura’s engineer arrived at the agreed time and after asking us about any issues we had, set about the service checks. Once completed the engineer left leaving the area clean and tidy.
With our experiences dealing with Aura Heating we are more than happy to recommend them to anyone.

Réponse de Aura Retrofit
Yearly Service for boiler the engineer Damian was friendly, polite, on time, Excellent service from a lovely man

Réponse de Aura Retrofit
Excellent and professional service as
usual . Very reliable and always on time

Réponse de Aura Retrofit
They were referred from Leap and did a great job at improving my heating system by servicing the boiler and replacing my radiator valves and thermostat. Arrived on time and cleaned up after themselves.

Réponse de Aura Retrofit
First annual service for ASHP. Covered by service contract. Engineer was on time ,well equipped and efficient. Very satisfied with Mitsubishi machine which has worked well.

Réponse de Aura Retrofit
The engineer did not arrive between the specified times we had to phone to be told he would be with us about 4pm when we had a morning appointment it would have been nice to let us know that he was going to be late, as we had to stay in all day

Réponse de Aura Retrofit
Thank you Aura gas. Re the boiler service, the engineer arrived promptly and everything was fine, neat and tidy at the end.

Réponse de Aura Retrofit
Really good communication from start to finish. Professional service and very respectful when working in the home. The work was completed to a high standard and no mess or disruption to the home.

Réponse de Aura Retrofit
I thought Mannie was a very friendly and polite young man. He was efficient at his work and was respectful of my property. It was lovely to see tha Aura Gas employed such an honest and caring employee who takes pride in the work he carries out for the customer. 10/10. Thank you Aura Gas.

Réponse de Aura Retrofit
As the last two years, arrived within time slot. Polite, clean, tidy and very personable. Follow up calls to check on visit. No complaints.

Réponse de Aura Retrofit
I'm with this people last 6 years they are provide very good service especially the engineer who came for the recent service very good guy.
Thanks Aura heating

Réponse de Aura Retrofit
Have had boiler replaced and serviced. Excellent service and been out at the earliest opportunity for any issues and also very informative. Really positive

Réponse de Aura Retrofit
Staff always friendly and polite, Turned up on time to service my boiler.

Réponse de Aura Retrofit
Arrived in the given time window. Undertook the boiler service, friendly and polite engineer. Would recommend.

Réponse de Aura Retrofit
The person turn up at the right time
( I’m so sorry, I forgot his name ), He was very professional , Polite , friendly and knowledgeable .
He had changed my Radiator checked it was up and running and cleaned up any mess that was made .

Réponse de Aura Retrofit
The engineer arrived at the appointed time, carried out the boiler service without any fuss and appears to have done a good job.

Réponse de Aura Retrofit
Within an hour of getting the ho ahead from the provider I was already booked in. There was an issue with the stopcock so had to be rescheduled as the Water Company needed to turn it off at main on the street. It was fitted in one morning the following week. Nice man. Very thorough. Great job. I was cosy straight away. Prior to this I was living in the dark ages with no hot water or heat in winter. Great job guys!!

Réponse de Aura Retrofit
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