Aura Salon Furniture Avis 

Very fast and good service and the chairs was perfect, soft and comfy, elegant, added foot rest is essential, Great price we bought 12 chairs, Paul helped us quickly, and delivery was spot on, recommend them highly, thank you. 👊

I can trust Paul he delivers what he says

Thank you Paul for everything you have done for us it could not have been possible without you

Regards
Ahmed
Cutting edge barbers London

Thank you amazing backwash unit very susccesful. People are very kind, helpful and friendly

Ordered an aurora massage chair.
Item was great and delivered quickly.
Great communication and fast replies to emails/what's app.
5 stars

Purchased George barber chairs , well made , great quality, fast turnaround around time from ordering to delivery, happy client 🙏🈲

I brought my Pedicure Chair costing £1600 from this company back in October.
Unfortunately, I was unable to have it fitted in October due to problems with water pressure and plumbing in my salon.

When I purchased the chair, I was advised it was an ex display and it was in full working order other than some slight cosmetic scratches which I was absolutely fine with.

Living in Cornwall plumbers are not very accessible and I finally got my chair fitted on the 2nd of January, it cost me £1500 to get all my plumbing sorted to have this chair fitted.
I was very upset after two days of Plumbing to find my chair was broken and it leaked from the waist pipe at the back of the chair and from the plug. Well, it didn’t leak it absolutely poured out of the plug.
I took photos and videos and sent them to Paul at Aura furniture and asked if someone could get in contact with me as soon as they return to work.
On inspection of the chair we realised there was no seal or rubber in between the plug and the piping under the chair, this was clearly missing.

On Monday 6th January I had a phone call from Paul from Aura who instantly blamed me for the chair not working and accused me of taking a part off of the chair.
He was very rude on the phone and kept interrupting me. In the end, he agreed to get his supplier to contact me and also send out some spare parts.

I already have one of these chairs brought from a different company 10 years ago and I’ve never had a problem with it.

On Wednesday 15th Jan I had a very interesting conversation with Auras supplier beauty salon equipment. They were very helpful & understanding completely different customer service all together.
They explained to me everything I needed to know about my machine & understood it was absolutely nothing that we had done to this machine and that it was clearly a missing part from the manufacture.
As a goodwill gesture, beauty salon equipment offered to pay me £100.
This was a really lovely gesture seeing as I hadn’t brought this product from them so they have never had any money off of me, my sales contract was not with them it was with Aura Furniture.
When I rang Paul back from Aura furniture (who I don’t even think is even called Paul I think is called Bobby)
I explained to him parts of the conversation I’ve had with Beauty Salon equipment & was advised by them that Aura should match the good will gesture & refund me £100 for a pedicure chair they had sold me that was faulty.

Paul from Aura laughed at me down the phone and responded I’ll give you £50 and you and your partner can have dinner on me.
So so rude !!

I would completely avoid this company and go direct to the supplier at Beauty salon equipment where they have been in the industry for over 15 years and know their products they are selling and have absolutely amazing customer service.

Excellent product
Fast delivery

Great chair and came super quickly

I’ve ordered my salon furniture to be delivered in the new year , the customer service and prompt, knowledgeable responses from Natalie have been fantastic, going above and beyond to help ! Thank you 😊 can’t wait to receive my items x
Tracey x

I recently purchased salon furniture from Aura furniture salon and had a fantastic experience. The customer service was excellent—friendly, efficient, and always ready to help with any questions I had. The furniture is high-quality and looks great in my salon. Delivery was timely, and everything arrived in perfect condition. I’m very happy with both the products and the service, and I’ll definitely be returning for future purchases. Highly recommend to anyone looking for quality salon furniture!

Buying from Aura was a great experience brilliant customer service. If your not sure about something just ask they are very supportive and provide everything you need to make an informed choice xx

Absolutely Stunning Equipment!

Went above and beyond for me and I couldn’t thank them enough for their customer service!
Great communication☺️

Would definitely return to buy more from them!

WOW. What more can I say. Hands down the best customer service I have ever received from any company. Quality products with fantastic value. Superb communication with Paul and Natalie. All issues dealt with immediately and promptly. All future salon purchases will be done with them. Can't fault them and can only recommend them.

Great service - a lovely stylish couch - delivery was about 6 weeks but I was informed of this at the time of purchase

Great quality and service and fast delivery!

Unbelievable customer service ! I’ve been searching for new barber chairs for ages, come across a great deal for 4 chairs and the service was top from start to finish, usually hate ordering online but these made it so easy and reliable 🫡🤝🏻

Purchased trolleys and pedi spas, great quality products, quick delivery, would recommend!

Top quality salon furniture and very efficient service. All my queries were answered at pace which is so important to a busy salon owner!

I recently purchased salon furniture from this website and couldn’t be happier! The quality is exceptional, and the design perfectly fits my salon. The customer service team was incredibly helpful, guiding me through the process. Delivery was prompt, and the items arrived in pristine condition. I highly recommend this website for anyone in need of quality salon furniture. Thank you for a fantastic experience. Highly recommended 😊