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Auree Jewellery Avis 2 109

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was looking for a special gift for my granddaughter on her 21st birthday and found a beautiful gold bracelet at Auree. I know it will make her smile as it will suit her to a "T". The item arrived,... Voir plus

Noté 5 sur 5 étoiles

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... Voir plus

Noté 5 sur 5 étoiles

Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... Voir plus

Noté 5 sur 5 étoiles

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... Voir plus

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À propos de l'entreprise

  1. Bijouterie

À propos de Auree Jewellery

Écrit par l'entreprise

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

I've bought several items from Auree…

I've bought several items from Auree and have not been disappointed with any of my purchases. Items are beautifully made and customer service is excellent.

29 janvier 2026
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Réponse de Auree Jewellery

Thank you so much for your kind words - as a small team it really means a lot! Besrt Auree x

Noté 5 sur 5 étoiles

Very beautiful ring at a wonderful…

Very beautiful ring at a wonderful price. Prompt deliver and follow up messages. Excellent customer service as always.

23 janvier 2026
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Réponse de Auree Jewellery

So pleased you love your ring! We're always here to help, so I'm glad you had such a wonderful experience. We hope to see you again soon! Best, Auree x

Noté 5 sur 5 étoiles

A great experience!

I am so delighted with the 2 bracelets I bought online. They arrived very quickly, were beautifully packaged & I think they are even more beautiful than I was expecting them to be.
Thank you Auree for such a great online shopping experience!

23 janvier 2026
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Réponse de Auree Jewellery

You are most welcome! We're so pleased you love your bracelets, and as a small team your kind words really do mean the world. Thanks so much and we hope to see you back again soon. Best Auree x

Noté 5 sur 5 étoiles

I am really pleased with my lovely…

Edit added 11th March: the lovely people at Auree have now added an extender and a new larger clasp for me. Their very personal customer service is second to none. Thank you.🙏🏼
…….
I am really pleased with my lovely Topaz bracelet which matches other jewellery I have. It was beautifully packaged and arrived very quickly. My only slight disappointment is that it isn’t a bit longer as I would like to have a little dangly bit of chain after the clasp. The clasp was also very fiddly to do up so I am leaving it on all the time.

21 janvier 2026
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Réponse de Auree Jewellery

Hi Sue, Blue Topaz is one of our favourite stones too! Sorry you're finding the clasp tricky, we can always add an extender or change the clasp if it's causing you too much discomfort. Simply drop us an email at contact@aureejewellery.com for further help. thanks so much, Auree x

Noté 5 sur 5 étoiles

Efficient

Efficient, quick and lovely.

6 janvier 2026
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Réponse de Auree Jewellery

So pleased! Hope to see you again soon! Best, Auree x

Noté 5 sur 5 étoiles

Beautiful necklace

This was my first order from this company and it was very positive. I ordered the Barcelona March Blue Topaz Birthstone Necklace and it’s just lovely with the gold station beaded chain and the blue topaz is clear. The quality is amazing & the shipping was overseas to the USA was prompt.

20 janvier 2026
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Réponse de Auree Jewellery

Thank you so much for your kind words, and we're so pleased you love your necklace - such a great choice! We hope to see you again soon! Best, Auree x

Noté 5 sur 5 étoiles

Gold Bangle product

Lovely product. Fast service. Would use again

16 janvier 2026
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Réponse de Auree Jewellery

Great news! thanks so much, and we look forward to welcoming you back! Best, Auree x

Noté 5 sur 5 étoiles

Stunning ring

Stunning ring. Excellent dispatch and communication. Sadly just that bit too tight on my (admittedly) large hands. So disappointing but not the brand’s fault.

15 janvier 2026
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Réponse de Auree Jewellery

Such a shame the fit wasn't quite right, we hope you find some other Auree piece you love in the future. Best, Auree x

Noté 5 sur 5 étoiles

Great service

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly different tone. I received them by mail in a few days.

14 janvier 2026
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Réponse de Auree Jewellery

So great that we could find a solution for you - always here to help! thanks so much and hope you've enjoying your new earrings. Best, Auree x

Noté 2 sur 5 étoiles

Luckily I bought in the sale

Luckily I bought in the sale, both pendants are tiny - definitely not worth full price

13 janvier 2026
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Réponse de Auree Jewellery

Dear Nicky, So glad Amelia was able to help you directly via email. We're so sorry the pendants were not quite suitable for you, but great that your daughter-in-law loves them! Do always reach out if there's anything else we can help with. Best, Auree x

Noté 1 sur 5 étoiles

Terrible quality necklace broken three…

Terrible quality necklace broken three days after wearing it and no one calls you back still unresolved 3 months later

28 novembre 2025
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Réponse de Auree Jewellery

Dear Luke, we are so relieved we were able to help, and that you spoke directly with our founder, Amelia. We trust your refund is succesfully with you as we haven't heard back from you. Again, we are so deeply sorry that you ever had a bad experience with us. We'd love to hear that everything is now settled. Much appreciated, Auree

Noté 5 sur 5 étoiles

Good experience, I'll be back

Nice jewellery, good selection,fairly priced and great customer service. They are prompt and polite, you can't really ask for much more. You can tell whoever runs this company cares about it a lot as they are replying to emails in the evening.

6 janvier 2026
Avis spontané
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Réponse de Auree Jewellery

Hi Charles, thank you so much for taking the time to leave such a lovely review. It really does mean a lot. Our customers are at the very heart of our small business, and we are so thrilled we can other exactly what you're looking for. We hope to see you back again soon. Best, Amelia, Auree Founder

Noté 5 sur 5 étoiles

Earrings

Delighted with the speedy service and my daughter was really pleased with the earrings which she herself had chosen. They are very pretty and I thought a reasonable price.

10 décembre 2025
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Réponse de Auree Jewellery

So pleased to hear your daughter loved her earrings! Thank you for taking the time to leave a review! Best, Auree x

Noté 5 sur 5 étoiles

Great product range

Great product range, smooth online ordering service, prompt and efficient delivery! Very happy indeed!

22 décembre 2025
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Réponse de Auree Jewellery

Thank you so much for your kind words, we hope to see you back again soon! best, Auree x

Noté 5 sur 5 étoiles

Beautiful 3 colours gold bracelet

Amazing service, we order on the 23rd December, it said it would be delivered on 24th, Christmas Eve and it was.
My beautiful bracelet arrived for Christmas.
Amazing quality and excellent service.
100 % would recommend.

23 décembre 2025
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Réponse de Auree Jewellery

We made a promise, and we're so glad we never disappointed - can always count on us for a last minute gift! So pleased you love the bracelet. Best. Auree x

Noté 5 sur 5 étoiles

Amazing jewellers, truly the best

I’ve been buying off Auree for years now and I cannot even express on how much of a brilliant company they are, they always go above and beyond for their customers and I refuse to buy from any other company because of how truly amazing they are!

30 décembre 2025
Avis spontané
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Réponse de Auree Jewellery

This is so wonderful to hear! Thank you so much for leaving such a lovely review - I have shared it with our whole team. As a small business our customer's are at the heart of everything we do, and it's so great to hear you've had such a great experience with us. We look forward to welcoming you back again soon! best, Auree x

Noté 5 sur 5 étoiles

Great customer service

Great customer service. After hearing about a problem I had experienced, Auree got in contact and sent me a replacement and a free gift. Thank you so much , my daughter was delighted with her necklace.

2 décembre 2025
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Réponse de Auree Jewellery

Dear Harriet, we were so sorry you had an issues in the first instance, but we are so pleased we were able to resolve it for oyu and your daughter. I hope she still enjoys wearing her necklace. Best, Auree

Noté 5 sur 5 étoiles

fabulous company

fabulous company. Can highly recommend

15 décembre 2025
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Réponse de Auree Jewellery

thank you so much! Auree

Noté 5 sur 5 étoiles

It was a Christmas present for my wife

It was a Christmas present for my wife, I had not looked at it before I gave it to her, she is so pleased with it. Well worth the money, well done!!!

1 décembre 2025
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Réponse de Auree Jewellery

So pleased we could be part of your Christmas! we look forward to seeing you again soon! Best, Auree

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