I was looking for a special gift for my granddaughter on her 21st birthday and found a beautiful gold bracelet at Auree. I know it will make her smile as it will suit her to a "T". The item arrived,... Voir plus

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The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... Voir plus
Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... Voir plus
I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... Voir plus
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À propos de l'entreprise
À propos de Auree Jewellery
Écrit par l'entreprise
Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
Coordonnées de contact
London, Royaume-Uni
- 0207 993 5548
- contact@aureejewellery.com
- aureejewellery.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I've bought several items from Auree…
I've bought several items from Auree and have not been disappointed with any of my purchases. Items are beautifully made and customer service is excellent.

Réponse de Auree Jewellery
Very beautiful ring at a wonderful…
Very beautiful ring at a wonderful price. Prompt deliver and follow up messages. Excellent customer service as always.

Réponse de Auree Jewellery
A great experience!
I am so delighted with the 2 bracelets I bought online. They arrived very quickly, were beautifully packaged & I think they are even more beautiful than I was expecting them to be.
Thank you Auree for such a great online shopping experience!

Réponse de Auree Jewellery
I am really pleased with my lovely…
Edit added 11th March: the lovely people at Auree have now added an extender and a new larger clasp for me. Their very personal customer service is second to none. Thank you.🙏🏼
…….
I am really pleased with my lovely Topaz bracelet which matches other jewellery I have. It was beautifully packaged and arrived very quickly. My only slight disappointment is that it isn’t a bit longer as I would like to have a little dangly bit of chain after the clasp. The clasp was also very fiddly to do up so I am leaving it on all the time.

Réponse de Auree Jewellery
Beautiful necklace
This was my first order from this company and it was very positive. I ordered the Barcelona March Blue Topaz Birthstone Necklace and it’s just lovely with the gold station beaded chain and the blue topaz is clear. The quality is amazing & the shipping was overseas to the USA was prompt.

Réponse de Auree Jewellery

Réponse de Auree Jewellery
Stunning ring
Stunning ring. Excellent dispatch and communication. Sadly just that bit too tight on my (admittedly) large hands. So disappointing but not the brand’s fault.

Réponse de Auree Jewellery
Great service
I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly different tone. I received them by mail in a few days.

Réponse de Auree Jewellery
Luckily I bought in the sale
Luckily I bought in the sale, both pendants are tiny - definitely not worth full price

Réponse de Auree Jewellery
Terrible quality necklace broken three…
Terrible quality necklace broken three days after wearing it and no one calls you back still unresolved 3 months later

Réponse de Auree Jewellery
Good experience, I'll be back
Nice jewellery, good selection,fairly priced and great customer service. They are prompt and polite, you can't really ask for much more. You can tell whoever runs this company cares about it a lot as they are replying to emails in the evening.

Réponse de Auree Jewellery
Earrings
Delighted with the speedy service and my daughter was really pleased with the earrings which she herself had chosen. They are very pretty and I thought a reasonable price.

Réponse de Auree Jewellery
Great product range
Great product range, smooth online ordering service, prompt and efficient delivery! Very happy indeed!

Réponse de Auree Jewellery
Beautiful 3 colours gold bracelet
Amazing service, we order on the 23rd December, it said it would be delivered on 24th, Christmas Eve and it was.
My beautiful bracelet arrived for Christmas.
Amazing quality and excellent service.
100 % would recommend.

Réponse de Auree Jewellery
Amazing jewellers, truly the best
I’ve been buying off Auree for years now and I cannot even express on how much of a brilliant company they are, they always go above and beyond for their customers and I refuse to buy from any other company because of how truly amazing they are!

Réponse de Auree Jewellery
Great customer service
Great customer service. After hearing about a problem I had experienced, Auree got in contact and sent me a replacement and a free gift. Thank you so much , my daughter was delighted with her necklace.

Réponse de Auree Jewellery
It was a Christmas present for my wife
It was a Christmas present for my wife, I had not looked at it before I gave it to her, she is so pleased with it. Well worth the money, well done!!!

Réponse de Auree Jewellery
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